iPod Apple admits Nano screen flaw

[MmmPancakes]

I don't know how it could have gotten all scratched up.

That was the question I asked myself after carrying my Nano in the breast pocket of my dress shirt for several hours. I hope the problem is resolved on future revisions of the Nano. Other than that major issue, I didn't have any problems with it.

 

[Chip NoVaMac]

What's more, this has the potential to become a real Achilles heel in the iPod range that could be exploited by competitors employing a guerilla FUD marketing strategy if they had the inclination. It's certainly what I would be doing if I was running Creative...

Just think of how many times you hear a friend, colleague or family member repeat a piece of information gleaned from the media or internet as an undisputed fact — language is a virus, memes are powerful. The prevalence and persistence of urban legends aptly demonstrates this.

On other forums, I've heard people say 'Oh, the iPod's battery sucks' without them ever actually having owned one or demonstrating any further knowledge of the product — and others are willing to believe them.

Although Steve Jobs would never make the same mistake as Gerald Ratner, the constant drip-drip of negative news can have an extremely corrosive effect as this piece below demonstrates.

Thank you!

Co-workers of mine seem to have relished with all the "news" about the nano screen issue with my recent purchase. Though they have no problem in asking me to pull out my nano to show to our customers (we sell them). Sure it has scratches. But the screen is live and well, even though it it is kept with all the other crap I carry in my pockets.

Anyone with $35 can create a domain and get a few "contributers" to their postings to create an impression of a "flaw".

 

[matticus008]

If something I paid $250+ for takes damage due to no fault of mine, I think I have a right to complain. Don't act as if people are just making this up.

A right to complain and be upset, but not a right to compensation. Lots of expensive things take on cosmetic damage in daily use. Cars, first and foremost among these. I don't know about you, but my car gets scratched without me rubbing it against anything (ever driven on a freeway?). It's a big thing, so the scratches don't seem that bad. If it were credit-card sized, those same scratches would make it look trashed. It's just simple perspective.

Other somewhat expensive things that seem to scratch and/or scuff: sunglasses, watches, high-end cookware, leather anything, sandstone tile floors (who created dirt, anyway?! I should sue that guy), musical instruments, shoes, cell phones, digital cameras, hardwood furniture, glass tables, boats, covers of rare books, DVDs and CDs, aircraft.

Things that are difficult scratch: expensive hardened-crystal watch lenses, diamonds, some kinds of rock. that very dense paperboard stuff. None of these are really viable options for iPods.

 

[Bern]

Things that are difficult scratch: expensive hardened-crystal watch lenses, diamonds, some kinds of rock. that very dense paperboard stuff. None of these are really viable options for iPods.

Now there's an idea... crystal screen iPods. But I'm sure if they existed people would still find reason to complain.

 

[efoto]

Now there's an idea... crystal screen iPods. But I'm sure if they existed people would still find reason to complain.

Well of course, that is the consumer way. Take something great and good, then find any flaw possibly and raise literal hell like the entire product is junk because of the sole flaw you found.

Sure it sucks that they screens get damaged, I sympathize for you all however the product still seems like quite the win. Go purchase some simple PDA covers, cut them to size, and then have your screen protected. I did this with my iPod Photo and the screen is still perfect nearly a whole year later.

 

[MmmPancakes]

I don't know about you, but my car gets scratched without me rubbing it against anything (ever driven on a freeway?). It's a big thing, so the scratches don't seem that bad. If it were credit-card sized, those same scratches would make it look trashed. It's just simple perspective.

So what would you do if you bought a brand new car, and the windshield became so scratched while driving home from the dealership that you could no longer see through it? Would you still be so flippant about the issue?

 

[matticus008]

So what would you do if you bought a brand new car, and the windshield became so scratched while driving home from the dealership that you could no longer see through it? Would you still be so flippant about the issue?

Environmental hazard. If it's made like every other windshield and from the same materials, then something that happened to you caused it, whether by your action or not. The polycarbonate Apple uses is reasonably tough and is a hard material, just like the safety glass in the windshield is reasonably strong enough to resist chipping. Unless there is a limited manufacturing defect, which has not been shown to exist by anyone, the damage after you accept delivery is your responsibility. And I'm sorry, but the nano screen becoming unreadable does not happen for nothing. Something came into contact with it and destroyed it. Fine silica dust, sand, I don't know. But it didn't "just happen."

I have a black nano, and it's fine. It does have a few scratches from being just in a pocket, but that's what happens.