Mirrors exactly my thoughts.
[I have no interest to give up my SE "one-hand fit" for the purported SE 2.]
So, $49 + 6%[tax] - $25[if "Real and not Memorex"] = $26.94
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Apple Agrees to Pay Up to $500 Million to Settle Class Action Lawsuit Over 'Secretly Throttling' Older iPhones
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[I have no interest to give up my SE "one-hand fit" for the purported SE 2.]
So, $49 + 6%[tax] - $25[if "Real and not Memorex"] = $26.94
Just notice that Apple increased battery capacity in the newer models thus implicitly admitting that the previous capacity was inadequate.
Almost every argument in this thread defending Apple seems to focus on degraded older batteries, while forgetting this issue wasn't solely about older batteries. Apple's apology addressed 3 issues where peak current demands could cause a shut down. 1. Cold temps. 2. Age over time. 3. low charge battery. That last one could be caused by age over time, but it isn't the only cause. Defective batteries -the ones that weren't old but still shut down- fall into that last category as well. In some cases Apple store employees were refusing to replace defective batteries (defective by Apple's 80% definition) even though the batteries were shutting down.
Hindsight being 20/20, disclosure beforehand would have been the most prudent way to handle the situation. Apple chose otherwise and here we are.
Hindsight being 20/20, disclosure beforehand would have been the most prudent way to handle the situation. Apple chose otherwise and here we are.
That’s a fine argument when the overall impact on user experience is not noticeable or negligibly noticeable. When an engineering decision produces an effect profound enough that ordinary users feel like there’s something wrong with their product, then an explanation is due.
I guess we disagree. Apple is only out for your money too. To think otherwise is naive.
New technology allowed them to increase capacity, without making the phones cost more or take up more space. The new electronics in the next generation also use less power. As technology increases, you gain the ability to over provision, with less cost. In 10 years, you will probably be able to run a phone for a month without recharging. You can't do that today at any cost, without creating a massively under powered phone.
In 20 years, children will be born that never charge their communication devices. The power will last longer than the device. (In all probability, people will not own their devices. They will purchase a subscription. When it runs a bit low on power, it will send a message and you will drop it off at a convenience store and pick up a new one. The new device will recognize you and enable your apps. If you borrow a friends phone, it will be exactly like your device, until you hand it back. If you don't pay your subscription. your friends device won't work for you.)
Apple is about perception of quality. Look at how long the average Android phone lasts. Look at how long the average iPhone lasts.
No, Apple does not know the names of everyone who bought the Iphones in question, what if you paid cash, heck I doubt they record the credit card info of every Iphone ever bought and even if they have the info, it does not work that way, you'll have to sign up, so if someone finds that link, can you please post it here, thanks.
This is what I found from a previous settlement on how to claim the amount promised to you. Please also note that the court document says 3 April 2020 as the filing date for this court papers and for the settlement to be finalized. Because it is a class action lawsuit you are already included in this case if you owned one of these phones during this time. Better start looking up all your Serial Numbers.
What if Apple chooses to settle these lawsuits? What do I need to do?
In the event Apple decides it’s the better (or, more accurately, more cost-effective) option to settle the lawsuits, class members again do not have to do anything to be included in the settlement. After a case settles, administrators normally contact class members via email or regular mail to notify them of the settlement. (Here’s how they’ll get your info.) At most, class members will have to submit a claims form through a designated settlement website.
If these cases settle, we’ll let you know.
What if Apple chooses to settle these lawsuits? What do I need to do?
In the event Apple decides it’s the better (or, more accurately, more cost-effective) option to settle the lawsuits, class members again do not have to do anything to be included in the settlement. After a case settles, administrators normally contact class members via email or regular mail to notify them of the settlement. (Here’s how they’ll get your info.) At most, class members will have to submit a claims form through a designated settlement website.
If these cases settle, we’ll let you know.
Here is what Apple will do going forward. They can just bury this stuff in the 84 page long agreement we all sign without reading. LOL!
Apple knows you by your iTunes account. They know what devices you have. They know when they've been sleeping. They know if your iPhone has been good or bad...
Just like the banks. They got away w/ Billions and only paying a few hundred millions fine.
The issue I have a problem with is not the presence of the engineering or the poor communication. Well, I have a problem with the poor communication, but I'm not over the moon about it. What concerns me is the anecdotal suggestions that users that came to the Apple Store asking about slowdowns were directed to buy a new phone, when a much cheaper battery replacement was an option to consider.
Anecdotal evidence being what it is, we don't really know what happened generally. I'd expect that a very large majority of phone users don't really want to think about the possibility of changing batteries or doing a repair..."replace phone" is a default choice. Perhaps many were advised and just dismissed it out of hand, and now don't remember it. But if it is true that Apple Store employees were advising new purchases on phones that could have been improved with battery replacement, then that makes me upset.
Whether I'm upset at the rank-and-file (knew and didn't retain, or knew and store managers instructed clerks to push new phones), or at corporate (chose to sit on the info so Apple Store employees didn't know and would suggest new phones), or both (employees knew, were encouraged to not mention it, but could have) depends on the circumstances. But that's the part that irks me a lot.
Anecdotal evidence being what it is, we don't really know what happened generally. I'd expect that a very large majority of phone users don't really want to think about the possibility of changing batteries or doing a repair..."replace phone" is a default choice. Perhaps many were advised and just dismissed it out of hand, and now don't remember it. But if it is true that Apple Store employees were advising new purchases on phones that could have been improved with battery replacement, then that makes me upset.
Whether I'm upset at the rank-and-file (knew and didn't retain, or knew and store managers instructed clerks to push new phones), or at corporate (chose to sit on the info so Apple Store employees didn't know and would suggest new phones), or both (employees knew, were encouraged to not mention it, but could have) depends on the circumstances. But that's the part that irks me a lot.
I remember when Amazon got burned by a stupid class action about price fixing when their actions were reducing the costs for consumers. I did not support the class action. I did not want to be part of it. They wound up sending me a couple of hundred dollars anyway. I did not want blood money. I will not want a penny from Apple from this silly action either. I hope they don't force me to take it.
Sad how? Why are you siding w/ Apple? They made billions from their customers because the customers thought their phone was slowing down. They went and bought new phones instead. This went on for years. How many would have choose to swap a new battery vs buying a new phone?
Apple would have sold far more phones by letting them crash. Most people never knew their phone was slowing down. It mostly happened when they were playing high end games that came out long after they purchased their phones. If 9 out of 10 people don't even know their phone is running ten percent slower, and only when it is most stressed, it is a very small problem.
honestly, what percentage of the population would bother getting a new battery for a very old phone?
No company will agree to $500,000,000 settlement because of a mis-communication. People seem to be forgetting that Apple designed test software used to mislead people about their battery. Most likely this was a decision to juice revenues by selling more phones by avoiding battery replacements, and some engineer wrote an email to his/her manager noting that he/she felt this was not a good idea (something along those lines). The email surfaced in the discovery process, and Apple is making sure that their fans can continue to say that Apple is not a run-of-the-mill "profit maximization at all costs" exploiter.
They never do force you to take it. The amount of money is an estimate and a slush fund that they set aside in case that you do want to claim your awarded amount.
I've got an old iPhone 6 running iOS 9.3.5 and this version of iOS doesn't have the throttling "feature" that was snuck in on iOS 10. The phone is still on its original battery (1386 Loadcycles) and the battery health is in the low 90s.
On cold mornings (below 45°) if my phone was left out and is that cold, if I boot it up in the morning, it has unexpectedly crashed a couple times due to the battery being weak. But it has never crashed (unexpected shutdown) when it's warm.
From a user's perspective, I'd NEVER want my iPhone to be permanently throttled as was implemented sneakily by Apple in iOS 10. Id much rather have a rare crash than permanent slowdown.
On cold mornings (below 45°) if my phone was left out and is that cold, if I boot it up in the morning, it has unexpectedly crashed a couple times due to the battery being weak. But it has never crashed (unexpected shutdown) when it's warm.
From a user's perspective, I'd NEVER want my iPhone to be permanently throttled as was implemented sneakily by Apple in iOS 10. Id much rather have a rare crash than permanent slowdown.
Who cares, even for Apple $500M will get their attention.
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It does not.
If so they would have been completely open, and quoted the facts UP FRONT. They lied by omission. Dishonest, that's what they were.
They just credited the money to my Amazon account. The first I knew about it was when I showed a positive balance and a dialog box popped up on my Kindle.