sacear said:
eWorld was excellent. The best online service and community at that time.
Meh. They did a nice job of reskinning the AOL software, but the community part is where they really fell down: there really wasn't much of one. That's why we called it emptyWorld! Apple completely dropped the ball when it came to getting enough subscribers to make the service sustainable. At peak they managed to attract 150K subscribers. Given the small proportion of any online community that ever speaks up and the large number of discussion areas Apple created up front, I guess that the reputation was inevitable, but most boards really were peppered mostly with unreplied, apparently unread, messages.[/quote]
eWorld was another Michael Spindler train wreck. Apple already had Applelink in service for several years; the idea for eWorld actually pre-dated AOL and was supposed to be an extension of the Macintosh Operating System included free with System 7 back in the early nineties.
There were two Applelink services. One was an internal Apple system, and a second one, run by Quantum (now AOL) and called Applelink Personal Edition, was for the general public. Personal Edition was what became AOL after Apple abandoned it. eWorld was a second joint venture with AOL.
Spindler couldn't understand what eWorld was or how it worked, and didn't see its benefits. Then AOL took off and he finally got the picture.
AOL were already taking off by the time eWorld was introduced. Early that year (1992), AOL floated their IPO with 180K subscribers. They were already up to 300K by the time Apple signed the eWorld deal in the fall, and AOL reached half a million by the end of 1993. Having just become a public company and always being more than happy to trumped their ever-increasing subscribe numbers, there is no way that the rapid growth at AOL couldn't have been known to Apple. The infamous flood of AOL disks (floppies at the time, with a PC-GEOS based version of the AOL client) had already begun.
However, for some reason, he tho't eWorld would be a huge success and a huge income revenue resource, so instead of including it free with the System Software, he made the decision to charge for it and to charge expensive rates for the online time.
The eWorld software was tossed in with Performa models, which was the Apple consumer product line at the time.
eWorld began at $5/hour, later dropped to $3/hour.
In 1992, AOL charged a monthly fee of $5.95 which included one non-peak hour. Additional time was billed at $5/hour (non-peak) or $10/hour (peak). In 1993 they dropped to an initial $9.95 a month (5 hours included) and $3.50 for additional time. For most users, the prices worked out to about the same.
Clearly the Apple service was initially cheaper, and later comparable.