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Apple Begins Shipping iPhone 4 to Customers
- Thread starter cmbarclay
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It has to go through customs on both ends. There is no way the US is going to allow the Chinese customs to approve a shipment into the country.
Doesn't Hong Kong have their own customs? Or are you saying it is sitting at a border checkpoint along the China/Hong Kong border?
I would ask Apple if it was possible to get them on the phone and if their online chat wasn't pretty much useless. I can't imagine there being an issue with at&t as it is a brand new account and my order has never shown pending shipment and then switched back to not yet shipped, or at least I don't think it has. My CC has a pending charge still so... the only thing I can think/hope is that they have some stock already in the states and thus won't start shipping those until today/tomorrow depending on where you live.
I'm sure the airport is open 24/7 BUT FEDEX CUSTOMS IN CHINA is not! The sort/customs goes down at a certain time for the plane to depart for Anchorage then to Memphis! What didn't get put onto plane that night will next day! That's why some are in transit now and some not!I'm entirely with you on the fact that people need to relax but I'm pretty sure Hong Kong has their own customs agents and that the city is pretty much 24/7 at this point
It's just if it makes the cutoff time!
Oh I see so you're saying the reason why it is saying still in transit is because it is sitting at customs?
Any more ATT orders shipped? Ordered mine around 3:30 on the 15th, still in progress. I did get my updated CSS today though.
Look I work at Fedex 20 years 13 in G.O.C (Global Operations Center)and the other 7 as OPS manager so I know what I'm talking about!
As for customs we already know what products apple has sent (thru electronic Commercial Invoice) to our Customs and is cleared before it reaches the states. That's how we can get a package for example medicine from China to Nyc in a day and a half! (granted it helps to have the international time zone!)
Mine states "Package received after FedEx cutoff" on pickup (June 20th 11pm), but currently has June 23rd as the estimated delivery date. It is currently in "Transit" in HK.
I would just like to get it as soon as possible because my current 3G is almost a brick at this point (I had to turn the Wifi off because it kept killing my cell signal which resulted in having to restore the phone - several times.)
Not yet shipped
Just spoke with Apple. If you still have "Not Yet Shipped" Than it looks like AT&T has put a hold on your order and Apple won't ship it. Total bummer but atleast I work in media and have already emailed the head of Apple communications.
Good luck everyone else.
Just spoke with Apple. If you still have "Not Yet Shipped" Than it looks like AT&T has put a hold on your order and Apple won't ship it. Total bummer but atleast I work in media and have already emailed the head of Apple communications.
Good luck everyone else.
Did they tell you to talk to at&t? I just talked to someone at Apple as well and he said that from his end everything still looked ok.
I pre-ordered my iPhone 4 at 7:15 PM PDT on June 15. Online status says not yet shipped, but delivery date is still June 24. However, I did receive an email from Apple reminding me to pick up my reserved iPhone 4 from my local Apple Store on Thursday (I made this reservation from the Apple Store app on the morning of June 15 when I couldn't get anywhere on the online Apple Store). As soon as I get the email that my pre-ordered iPhone 4 has shipped, I'll cancel my reservation at the local Apple Store.
For everyone that has a June 23rd delivery date: You will not get your iPhone until the 24th, Apple has the carriers hold the packages and then simultaneously releases them for 24th AM Delivery.
For everyone that has not had their order ship from Apple yet and shows June 24th Delivery: Be patient, you will get your iPhone the morning of the 24th!
This might have been said before in this thread, but I thought I would reiterate it seeing there are still a lot of people thinking they will actually get their iPhone a day early and some are worried about their phone not having shipped yet.
For everyone that has not had their order ship from Apple yet and shows June 24th Delivery: Be patient, you will get your iPhone the morning of the 24th!
This might have been said before in this thread, but I thought I would reiterate it seeing there are still a lot of people thinking they will actually get their iPhone a day early and some are worried about their phone not having shipped yet.
Mine's not yet shipped, but just called at&t and they said everything on my account looked fine. Now apple isn't even accepting phone calls due to high call volume.
This is ******** and frankly I'm getting sick of both company's cockups during this whole launch.
Mine just shipped - ordered at 7:35 PM PDT on Tuesday. Apple's email says June 23 delivery, but FedEx says June 24 by 4:30 PM.
They even got the phone number right. I'm switching to AT&T from T-Mobile (my first smart phone, yay!) and was worried they would assign me a new phone number instead of porting my old number like I asked. AT&T's servers couldn't seem to verify the portability of the number on Tuesday, but it looks like they got it right.
Even if say, you get your phone and they have assigned a new number don't worry you can do a port to replace that number. Call AT&T's porting department at 1-888-898-7685.
My June 24th order is still "Not yet shipped", which it reverted back to from "Prepared for shipment". Just spent over an hour on hold waiting to talk to someone from Apple. The lady said she checked everything and there was a problem with AT&T and told me to give them a call.
I talked to a very helpful guy for over an hour going through the things that could possibly be wrong and he couldn't come up with anything. Other than a Texas drivers license was listed under my account, which is 600+ miles south of me. (More security issues?) He said he was going to try to contact Apple to get this sorted out (Good luck getting through in a timely manner) Looks like I'm screwed.
I talked to a very helpful guy for over an hour going through the things that could possibly be wrong and he couldn't come up with anything. Other than a Texas drivers license was listed under my account, which is 600+ miles south of me. (More security issues?) He said he was going to try to contact Apple to get this sorted out (Good luck getting through in a timely manner
) Looks like I'm screwed.Hey guys,
So I noticed that, for those of us in the United States, those with FedEx tracking numbers saying it will be delivered on the 23rd were shipped by FedEx "International Priority DirectDistribution," while those slated for the 24th (including mine) were shipped by FedEx "International Economy Distribution."
If you look up those services on FedEx's site, you will see that the IED service is a normal direct-ship service (one package, door-to-door), while IPDD is some kind of package shipment consolidation service, where FedEx clusters a bunch of packages together all destined for the same country and sends them through customs all at once. You can read about it here: http://fedex.com/us/customersupport/supplychain/faq/ipdd.html
Based on this, it seems reasonable to assume that those who have tracking numbers for an IPDD shipment have a phone that was sent in the same freight container with other people's phones which are all destined for roughly the same part of the country, to save on shipping costs and make customs clearance cheaper/easier/faster for these kinds of bulk orders. I'm guessing that the 23rd, then, is when the IPDD shipment hits the shores of the US, and is not actually when FedEx will drop your individual iPhone on your doorstep. It would be something if the phone actually comes to be in your hands on the 23rd, but I'm guessing that won't happen.
If I had to guess why some phones were shipped IED and some IPDD, it probably has to do with the fact that many phone orders were taken from people in more metropolitan areas, and so IPDD would make more sense there, but for people who are in a more rural part of the country (like me!) where there were much fewer pre-orders to fill, sending them an individual package made more sense...if they had all been shipped IPDD, my guess is that for those people who are farther away from the destination "hub," there would be no guarantee that they would get their phones on the 24th, so they HAD to do a direct-ship for those customers.
I note that nobody has claimed to be receiving anything from FedEx via "International Priority." I was given the option for expedited shipping from Apple for my iPhone pre-order when checking out. I was tempted to use it and see if my phone showed up early, but figured it wouldn't happen and so didn't want to throw away the $10 or whatever it was. However, why bother giving people the option at all, then? Did anybody else try it?
-- Nathan
So I noticed that, for those of us in the United States, those with FedEx tracking numbers saying it will be delivered on the 23rd were shipped by FedEx "International Priority DirectDistribution," while those slated for the 24th (including mine) were shipped by FedEx "International Economy Distribution."
If you look up those services on FedEx's site, you will see that the IED service is a normal direct-ship service (one package, door-to-door), while IPDD is some kind of package shipment consolidation service, where FedEx clusters a bunch of packages together all destined for the same country and sends them through customs all at once. You can read about it here: http://fedex.com/us/customersupport/supplychain/faq/ipdd.html
Based on this, it seems reasonable to assume that those who have tracking numbers for an IPDD shipment have a phone that was sent in the same freight container with other people's phones which are all destined for roughly the same part of the country, to save on shipping costs and make customs clearance cheaper/easier/faster for these kinds of bulk orders. I'm guessing that the 23rd, then, is when the IPDD shipment hits the shores of the US, and is not actually when FedEx will drop your individual iPhone on your doorstep. It would be something if the phone actually comes to be in your hands on the 23rd, but I'm guessing that won't happen.
If I had to guess why some phones were shipped IED and some IPDD, it probably has to do with the fact that many phone orders were taken from people in more metropolitan areas, and so IPDD would make more sense there, but for people who are in a more rural part of the country (like me!) where there were much fewer pre-orders to fill, sending them an individual package made more sense...if they had all been shipped IPDD, my guess is that for those people who are farther away from the destination "hub," there would be no guarantee that they would get their phones on the 24th, so they HAD to do a direct-ship for those customers.
I note that nobody has claimed to be receiving anything from FedEx via "International Priority." I was given the option for expedited shipping from Apple for my iPhone pre-order when checking out. I was tempted to use it and see if my phone showed up early, but figured it wouldn't happen and so didn't want to throw away the $10 or whatever it was.
However, why bother giving people the option at all, then? Did anybody else try it?-- Nathan
Hey guys,
So I noticed that, for those of us in the United States, those with FedEx tracking numbers saying it will be delivered on the 23rd were shipped by FedEx "International Priority DirectDistribution," while those slated for the 24th (including mine) were shipped by FedEx "International Economy Distribution."
If you look up those services on FedEx's site, you will see that the IED service is a normal direct-ship service (one package, door-to-door), while IPDD is some kind of package shipment consolidation service, where FedEx clusters a bunch of packages together all destined for the same country and sends them through customs all at once. You can read about it here: http://fedex.com/us/customersupport/supplychain/faq/ipdd.html
Based on this, it seems reasonable to assume that those who have tracking numbers for an IPDD shipment have a phone that was sent in the same freight container with other people's phones which are all destined for roughly the same part of the country, to save on shipping costs and make customs clearance cheaper/easier/faster for these kinds of bulk orders. I'm guessing that the 23rd, then, is when the IPDD shipment hits the shores of the US, and is not actually when FedEx will drop your individual iPhone on your doorstep. It would be something if the phone actually comes to be in your hands on the 23rd, but I'm guessing that won't happen.
If I had to guess why some phones were shipped IED and some IPDD, it probably has to do with the fact that many phone orders were taken from people in more metropolitan areas, and so IPDD would make more sense there, but for people who are in a more rural part of the country (like me!) where there were much fewer pre-orders to fill, sending them an individual package made more sense...if they had all been shipped IPDD, my guess is that for those people who are farther away from the destination "hub," there would be no guarantee that they would get their phones on the 24th, so they HAD to do a direct-ship for those customers.
I note that nobody has claimed to be receiving anything from FedEx via "International Priority." I was given the option for expedited shipping from Apple for my iPhone pre-order when checking out. I was tempted to use it and see if my phone showed up early, but figured it wouldn't happen and so didn't want to throw away the $10 or whatever it was.
-- Nathan
Short version: IPD guarentee by 1030am. IED guarentee by 1630 resi 1500 business
big company like apple already has the custom clearence before mass shipment.