I don't think the EULA applies to hardware defects. If the software change is covering up a defect or poor design decision, only time will tell.
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Apple Being Sued for 'Purposefully Slowing Down Older iPhone Models' [Updated]
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I don't think the EULA applies to hardware defects. If the software change is covering up a defect or poor design decision, only time will tell.
Simple, newer the phone, the more powerful the processor and the higher peak power draw it can consume when running at 100%. Older slower phones won’t max out the battery the same way these newer high end ones would
No and I can’t remember what OS version I left off on. But this is only affecting phones with older degraded batteries. Not every single phone. It’s not like when you upgrade to iOS 11 on an iPhone 7, it automatically slows down. My girlfriend had a 6s until we recently got her an X and it was running iOS 11 since the betas just fine. It’s already been stated that it only shows during benchmark apps and wouldn’t show during normal use. I think this is a little overblown.
Facts are clear to those who own an iPhone 6 and experience the slowness as their battery degrades. I have posted about this multiple times but now we have an answer. It takes 6-10 seconds to open an app on my old iPhone 6 and now my wife has the same issue. Even native apps are taking the same amount to open. There are thousands who have said the same thing on this forum. Not sure what other facts would we need. I am very disappointed in Apple and their practices. I actually bought a 8 plus because I thought my 6 was end of life. Their software made me believe this. Just wasted a lot of money when the 6 could have worked easily. I took it to the store and was told they don’t change the battery unless it’s below 80% and mine was 83. So Apple won with me buying a more expensive phone.
In America, it’s only a one year warranty. What Apple did was fix an issue with older degraded batteries to allow the phone to continue to operate. Seems like you’re just making broad assumptions based on a number of users with a bad battery.
Unfortunately we don't know for sure the exact details of the cause, however I refuse to believe more advanced tech results in such unreliability that within 1-2 years of normal battery use the CPU is severely throttled, something is off hardware wise.
One possible settlement: all iPhones older than two years old (and can still run 64-bit mode, which means only iPhone 5S and newer models) gets a low-cost Apple-certified battery replacement. Also, iOS will be upgraded to detect these "new" batteries and run the phone at full speed.
I suspect that much could come back to bite Apple. Slowing devices and still refusing customers battery service to fix the problem does not look good. I'm not sure how they allowed this much to happen, but I'm sure they will be putting it right ASAP by fixing diagnostics.
I have been in software for 20 years and it’s always about money to maintain old code base. When you say trivial it’s about putting your best developers to maintain that code and you always want your best on developing the newest features.
How do you know it was consistent? So they fixed the issue with older bad batteries (not all iPhones) and it’s a bad thing? The other option is to have them replace the battery.
I'm a long time Apple fan, and I love Apple but they had this coming and deserve it. Regardless of the reason, they've designed (or allowed to be within accepted tolerances) phones with batteries and CPUs with such tight voltage tolerances that Apple feels the need to implement extremely aggressive CPU (& GPU) throttling to keep the phone from shutting down. Imagine if you're Macbook Pro suddenly ran at half the rated clock speed or less after two years of use, I don't know of anyone who'd consider that acceptable.
For those of you defending Apple, here's my situation, I have an almost two year old iPhone 6S that often throttles down to:
1.8Ghz (base clock) @ 100% plugged in
1.5Ghz @ <90% battery life
1.2Ghz @ <80% battery life
911Mhz (Low Power mode clock) @ <50% battery life
~400Mhz @ <10-20% battery life.
FYI, the Geekbench scores reflect the decreased level of performance.
My battery according to Apple is at around 81% (coconut battery often reports 64-82%, so it may actually be worse) health (and thus just above the threshold for repair). While I have AppleCare Plus through early January and especially with the latest revelations believe I should (at the least) be able to get the battery replaced, this level of throttling for a battery that is supposedly not failing is totally unacceptable. If the CPU's voltage tolerance (for shutdown) is actually this tight, I'd consider that a design flaw. If it's not and Apple's throttling regime is just overly aggressive, that's just not ok. Phone CPU's are designed to burst (race to sleep), and if they can't burst that's going to erase any supposed "savings" of running at a lower clock speed.
Anyway, I'm hoping Apple's motivated to make better, more transparent decisions in the future.
For those of you defending Apple, here's my situation, I have an almost two year old iPhone 6S that often throttles down to:
1.8Ghz (base clock) @ 100% plugged in
1.5Ghz @ <90% battery life
1.2Ghz @ <80% battery life
911Mhz (Low Power mode clock) @ <50% battery life
~400Mhz @ <10-20% battery life.
FYI, the Geekbench scores reflect the decreased level of performance.
My battery according to Apple is at around 81% (coconut battery often reports 64-82%, so it may actually be worse) health (and thus just above the threshold for repair). While I have AppleCare Plus through early January and especially with the latest revelations believe I should (at the least) be able to get the battery replaced, this level of throttling for a battery that is supposedly not failing is totally unacceptable. If the CPU's voltage tolerance (for shutdown) is actually this tight, I'd consider that a design flaw. If it's not and Apple's throttling regime is just overly aggressive, that's just not ok. Phone CPU's are designed to burst (race to sleep), and if they can't burst that's going to erase any supposed "savings" of running at a lower clock speed.
Anyway, I'm hoping Apple's motivated to make better, more transparent decisions in the future.
The iPhone carries the same 1000 cycle rating. They're not going to make batteries user serviceable ever. They need to rectify this situation but it's not about the quality of cells at all.
Ok, fair enough. I'll tweak the analogy: Toyota throttling my car so the engine speed is capped at 3000 RPM, limiting my peak acceleration.
The previous apps you just used filling up memory. Backgound apps. Stuck audio players. Stuck location apps. Stuck OS processes. Weak cellular tower signals. Weak WiFi access point signal. Lots of push email or notifications, big iMessages. Near full storage.
If I suspect some slowdown, I delete a few unused bloatware apps, check to see if some background, privacy or notification settings I don't need got enabled, clear Safari cache, recharge my iPhone to 100%, put it in Airplane mode, and reboot it. That usually fixes most sudden slow-down problems. If I turn off Airplane mode and the battery starts draining faster overnight, then I know a cell tower in my area is weak or too far.
Apple's intention is more than just acting like helping customers it's pretty dubious in my opinion. One obvious reason is to get away from liability of fixing someone's iPhone especially if they bought the Apple Care or any kind of extended warranty. All these years I act like there's nothing wrong with my phone not knowing that my battery is already in bad shape. Well if my phone will last all day or almost close to the end of the day then I assume no problem and Apple will just act like it's nothing wrong with it anyway. I heard people I know that Apple will just refuse to fix their phone despite them willing to pay for battery replacement. Another reason naturally we just assume that our iPhones is just slowing down then a lot of people fall on this. Apple makes us believes that's exactly the case therefore we need to upgrade. This is ridiculous and need to be stopped and make Apple held liable for their action. As if this company is losing money every freakin year and they done this on iPhone they've done this on iPads and iPods and MacBooks. No doubt!
https://support.apple.com/kb/DL1893?locale=en_US
What makes this seem bigger is willfully ignoring the details. I'm not sure what lie you're talking about, but it probably has something to do with intentionally slowing older phones. They aren't, or at least this isn't evidence that they are.
Well mine and all of my friends did get slower. And i have a 7+ which worked perfectly on ios 10. I ended up charging my phone twice a day with iOS 11. Having the latest device gives you the best experience, until the next one comes out.
People certainly haven't given up the right to complain. Even it was in the terms and conditions, that doesn't necessarily make it legally enforceable.
There's no way I can see Apple losing a lawsuit of this nature anyway, but it does potentially keep the story in the news for longer and that is damaging.