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Apple Called Out for 'Brutal' Mac Trade-In Values Following Launch of New Models
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It's like I'm trying to have discussions with bots that can't see any context here.
I was responding with actual data to somebody who patronizingly posted that people who expect any resale value should look at how much they could get for used cars. Now I get treated like _I_ brought up the car analogy when I only replied to it.
Though Phobio was handling Max trade ins.
Is apple buying the computers from Phobio and recycling them?
Professionals
The target market are people who use those machines and “effectively” pay them off from their business. For example, MKBHD uses those machines and easily pays those machines off. There are many mid tier professionals not in the public eye in similar situations. Their workflow benefits the latest machines or more regular upgrades Vs a general consumer
However
The issue is more macroscopic; these are horrendous trade in prices
Did you get it from apple? Try calling them you may be surprised they may be able to exchange it for the new one
If not apple, out of luck yes
But doesn’t take away from these terrible trade in prices; the main point of the thread
I mean sure.
But they do offer a trade in program and they have for years, longer than they advertised it on their website (at retail stores) and longer than they used to offer it for phones
And these are abysmal trade in values.
So, one could defend them in such a way, but they offer a service and, fault of their partner or not, the value of the service is **** right now. It has objectively been better, and fair, in the past
So it’s only natural to compare
True but these current ones are astoundingly bad. Previously, prior gen machines would still have trade in values double what they currently are. Apple doesn’t control these as it’s a third party but stillThat's a lot of words to say, "you're trading it in wrong."
Apple's trade-in values have never been reasonable IMO. Neither have the prices they charge for refurbished products.
From the article: "Apple is facing criticism online for offering poor Mac trade-in values following this week's launch of new MacBook Pro and Mac mini models."
Maybe that is poorly worded, but what was the trade-in value for that $50K Mac Pro BEFORE this week's launch of the new MacBook Pro and Mac Mini models? Was it just as bad?
The trade in values are bad, people have a right to be offended by them
That’s not the point. As others have pointed out, It’s the relatively poor trade in values. They’ve never been this disproportionate especially to the purchase price
Apple offers a service. Of course no one has to take advantage of it if they don’t want. It doesn’t take away from these brutal trade in values
Nobody should trade in their old Apple gear, seriously
There was a point in time where you had reasonably fair trade in values. You wouldn’t get nearly as much as selling it on eBay of course but it was enough to reasonably go for it, especially since unlike most people you will sell to Apple didn’t even bother asking for the box and charger
But now we’ve gotten to the point where you’re seriously getting ripped off if you go for a trade in
Seriously just sell the thing, it’s not nearly as inconvenient as you think it is - guaranteed regardless of where you live someone IS looking for a good deal on an used iPhone
Don’t give it back to Apple so they can sell it for 90% of the cost of a new one, if you absolutely cannot be bothered to sell it just hand it down to a mate, drop it at goodwill, anything.
There was a point in time where you had reasonably fair trade in values. You wouldn’t get nearly as much as selling it on eBay of course but it was enough to reasonably go for it, especially since unlike most people you will sell to Apple didn’t even bother asking for the box and charger
But now we’ve gotten to the point where you’re seriously getting ripped off if you go for a trade in
Seriously just sell the thing, it’s not nearly as inconvenient as you think it is - guaranteed regardless of where you live someone IS looking for a good deal on an used iPhone
Don’t give it back to Apple so they can sell it for 90% of the cost of a new one, if you absolutely cannot be bothered to sell it just hand it down to a mate, drop it at goodwill, anything.
Always better to sell the devices somewhere else. Apple Trade In is convenient but offers much lower price.
Almost maxed out MBP M1 Max that cost over $5,000: Apple trade-in value $1,195 and they have the nerve to add a blue "CONTINUE" button on the same screen.
Reading comments I thought I had clicked on a Tesla thread by mistake.
Well that’s around 20% you’re getting back. That’s pretty decent compared to the tweet in the OP. Stop whining😉
I did buy directly from Apple. Had no idea this was even a thing - where do I call?
Not whining. Just sharing. That's what this thread is for.
Mine showed the same quote amount, which was absurd, but I looked at the configuration identified for mine for the price quote, and it was wrong! It said that I had an MPB M1 Pro, not M1 Max with my serial number. My Applecare page does show the correct configuration.
Come on people, Apple is a company and needs to make money *grabs quarter report of 1996 for proof*
Trading in newer devices to Apple is totally useless. It’s not what the service is there for.
Learning to plan our Apple purchases so we can have them awhile is the smart way to go.
But everything is about trial and error, until we get it. Simple truth.
Learning to plan our Apple purchases so we can have them awhile is the smart way to go.
But everything is about trial and error, until we get it. Simple truth.
Trade him in, doubt you get much for him at this point though 😉
Bought an M1 macbook air during a recent amazon sale for $800. Decluttr is offering $462. Apple Trade In is offering $440.
Checked my Samsung Galaxy S22 Ultra as well. Decluttr is offering $510. Apple is offering $305, 40% less.
If you want a simple trade-in process, there's a lot of websites that can do that, no particular reason to do it with Apple. I've had a good experience with decluttr but sometimes these sites make an offer, you ship it, and they refuse to buy it for some bullsh*t reason, in which case they'll send it back. Although I've never had that happen with devices, only books.
I've tried selling things on Amazon and Ebay last year and it's extraordinarily difficult these days, due to seller permissions and volume requirements on amazon and scammers on ebay. I've also had nightmare experiences with craigslist and offerup, so I don't think selling a computer online or in person is worth the time, or safe. Unless it's a local computer shop.
I tried to sell an open box, unused, sealed belkin thunderbolt 3 dock (MSRP $300) last year. At the time it was the most fully featured TB3 dock on the market (this was before the caldigit TS4) and was frequently sold out on amazon, and listed well above MSRP on ebay. I couldn't sell it on amazon, the winning bidders didn't have to buy on ebay, used computer stores and pawn shops wanted nothing to do with it (because it "didn't have wifi"), and I was on the verge of scrapping it for aluminum when I donated it.
If I needed to get the most bang for my buck, I'd check all the trade-in websites and call any computer shops that might be in my town. If you're worried about them saying it wasn't in the condition you said it was, take pictures and make sure the package is insured.
Obviously a maxed out mac pro that started this discussion is worth more than apple is offering. So sell it elsewhere.
Checked my Samsung Galaxy S22 Ultra as well. Decluttr is offering $510. Apple is offering $305, 40% less.
If you want a simple trade-in process, there's a lot of websites that can do that, no particular reason to do it with Apple. I've had a good experience with decluttr but sometimes these sites make an offer, you ship it, and they refuse to buy it for some bullsh*t reason, in which case they'll send it back. Although I've never had that happen with devices, only books.
I've tried selling things on Amazon and Ebay last year and it's extraordinarily difficult these days, due to seller permissions and volume requirements on amazon and scammers on ebay. I've also had nightmare experiences with craigslist and offerup, so I don't think selling a computer online or in person is worth the time, or safe. Unless it's a local computer shop.
I tried to sell an open box, unused, sealed belkin thunderbolt 3 dock (MSRP $300) last year. At the time it was the most fully featured TB3 dock on the market (this was before the caldigit TS4) and was frequently sold out on amazon, and listed well above MSRP on ebay. I couldn't sell it on amazon, the winning bidders didn't have to buy on ebay, used computer stores and pawn shops wanted nothing to do with it (because it "didn't have wifi"), and I was on the verge of scrapping it for aluminum when I donated it.
If I needed to get the most bang for my buck, I'd check all the trade-in websites and call any computer shops that might be in my town. If you're worried about them saying it wasn't in the condition you said it was, take pictures and make sure the package is insured.
Obviously a maxed out mac pro that started this discussion is worth more than apple is offering. So sell it elsewhere.
You say there are so many places for a simple trade-in and then back it up with examples that make a gigantic case for why that's NOT the case.
My reason to do trade-ins at the Apple Store in person is that they buy them right there and then, without going back on their offers, scams, hurt feelings and so on.
Platitudes do not support your reversed logic.
Nobody, in particular not Apple is saying that their trade-in service exists to trade in "newer" (whatever that means -- less than 5 years old? Less than 15 years old?) devices. Nothing is stopping them from setting a minimum age for what they're willing to accept.
No, the problem is that Phobio (urk, that name) is a cheap company with a buggy site and process that makes a lot of human errors and that Apple is following their pricing. There is no reason why Apple couldn't be running trade-ins themselves or with a better company.
Where your logic is reversed is that you state that the service doesn't exist for that because the offers are trash. But the offers are trash because the service has a poor process that produces poor results.
I compared decluttr and apple offers on two devices. There was no gigantic case. Books are not computers. And trading something in is way different than becoming an amazon or ebay seller and dealing with all that garbage. It didn't used to be that way, but it is now.
Bringing the device to an apple store, where the condition can be agreed on and transaction completed immediately is a good solution if and only if you are okay getting substantially less money for your device. Some of us don't live anywhere close to an apple store.
I wanted to show that apple wasn't the best deal for trade ins, point out that selling on amazon and ebay is extraordinarily difficult these days, and selling something to a local computer shop is a lot safer than trying craigslist or offerup. Let me share what happened the last time I used craigslist.
Someone offered a dell laptop with two missing keys that I knew I could fix. The picture included the charger, but when I went to buy it, the charger was gone. It was clear that something was off, so I offered them their asking price minus the cost of the missing charger ($75, I believe). I was pulled over by police driving away because the house was under 24/7 narcotics investigation. The officer cleared the laptop serial number, I showed him the listing, and took it home and fixed it.
Do what you want to do. Each method has advantages and disadvantages. If I wanted to sell my phone, and decluttr offered me hundreds more than apple, I'd send it to them for sure. But I will never, ever use craigslist or some equivalent ever again.
If I wanted to sell a $50,000 mac pro, I sure as heck wouldn't trade it in to apple for $1000. I already know I couldn't even list it on amazon. I already know that the winners of auctions on ebay don't have to buy when they win, and people from foreign countries that you can't ship to can bid, even after you restrict bidding countries. I know that ebay buyers can pay you, wait for you to ship it, say they never got it, and ebay will refund their money. I would check with pawn shops and local computer stores, knowing they'd be unlikely to buy something so expensive and difficult to turn around. What would that leave me with? I don't know. A tax deductible donation? Scrap it for metal?
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Being ignorant doesn’t support your truth either.
Not saying that all Americans, but it’s fairly common, that you assume that you your rules are predominant in some way. Especially among the not so well travelled.
But if you didn’t know it, Apple is a global company, surprise, surprise ☺️
I've never heard about the company Apple seems to use for trade-ins in your region, as Apple use another way where I live, which I experienced as very good. I never do trade ins with newer devices.
More useful to sell those over trusted places, and not make trade-ins for it. End of story.
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