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What? That makes no sense lol. They don't have to figure out where an app is at all. They just go to the app they are already using. And they get savings, because they aren't paying extra.


No, I'm saying this is a bad business model for customers and developers. What you said makes no sense.


No it's a fact, and what you said is irrelevant. We aren't talking about what customers have to accept, we are talking about whether the terms are good for customers, developers, and Apple. The fact is, it's not.


No it doesn't. For example can't find anything. And again, for example, if you want to sign up for Netflix, until the courts fix it, you couldn't. And you need to read actual developers - they all complain about the experience. You have to sometimes wait a week to release a bug fix. It's a bad experience, that's a fact.


Thank you for agreeing to my whole point. Apple was forced to do that because it was a bad experience, and then they were force to fully fix it.


It's not an opinion, it's a fact. The iPhone only became a massive success once the app store came out. Yes Apple aded the App Store after devs were hacking the iPhone to allow apps. They did it because they knew they needed good apps to really sell it. But you just admitting my point, so thank you.


No it's a fact because many devs hate the app store experience. Customers also did have a great experience because they couldn't sign up for accounts like Netflix except by searching the web, or paying more. Refunds are terrible on the app store, you usually can't get one. And developers can't control the refund experience - if Apple says no, like they often do, devs can't do anything about it. I don't think you actually use the app store or have read any developers.

Again we are discussing whether those terms and conditions are good for customers, developers, and Apple. It's clear they are not. And we are not talking about moving apps, we are talking about allowing apps to sign up customers in the app, not on their website and not letting the app even link to the website.

Actually it has everything to do with it, and it's not the Mac App Store I'm talking about, but about the fact that you don't even have to use it. So it shows your point is wrong. And it shows how much better the Mac is for customers and developers.


No even if they rule wrong for Apple, it will not prove that statement wrong.

Just because things are fine now, doesn't mean they will continue to be. Brand reputation always lags returns.


Based on my responses, they are clearly facts. And based on your responses, you don't understand the difference between facts and opinions.
These are all opinions. You are welcome to the “last word”. Anytime a term such “customer experience” is mentioned. It’s an opinion.

Anyway doesnt matter because even without your tacit approval Apple is a highly regarded company.
 
I have read your posts. I see you make many claims to objectivity, citing your prior claims to objectivity and little else.
No I cite the facts, so I don't think you have actually read my posts.

You appear to be using a different dictionary from everyone else.
No you appear to be using a different dictionary than me and everyone else.
It is your opinion that they are "harming the users or the developers."
No it is a fact they are harming users and developers. Because both of them have said so, and objectively looking at it, that is true.
The App Store is not your private property, nor is it free to run. In fact, there's quite considerable CAPEX and OPEX involved.
I never said it was - I said my phone is my private property. I don't need the app store to use my phone. Just let me install apps just like the Mac.

You knew what the deal was when you bought your phone, but you bought it anyway. Now you're complaining about that same deal. You sound pretty entitled.
Nope you sound pretty entitled actually. I bought it because it was the best out there, but it's not entitlement to demand it gets better.

(Do you have any idea what it cost to sell software or even to reach potential customers before the App Store existed?)
Yes I've been selling a Mac app for 20 years. With all the apps in the App Store, you still need to do the exact same thing as before to get potential customers - Marketing.

In any case, I'm not complaining about the App Store in concept - I'm complaining about how Apple runs the App Store. And my complains match users and developers.

And finally neither of you have actually addressed the core point and said how this is a good experience for customers and/or developers, so please, one of you argue this is good:

"The software experience was having to find the website yourself for an app to subscribe to the service and the app offering no explanation for it, or paying 30% more for the same thing just because it was done in an app (which most companies didn't do, so its not really an option)"
 
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These are all opinions. You are welcome to the “last word”. Anytime a term such “customer experience” is mentioned. It’s an opinion.
No they are all facts. "Customer experience" can be fact based. But again, you just don't like them, and that's you refuse to argue this is actually good:

"the software experience was having to find the website yourself to subscribe to the service and the app offering no explanation for it, or paying 30% more for the same thing just because it was done in an app (which most companies didn't do, so its not really an option)

Anyway doesnt matter because even without your tacit approval Apple is a highly regarded company.
Not any more, sorry to burst your bubble.
 
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The universe is against you on this.
No they are not. I read what the universe (aka real people) are saying. And its clear they are against you.

Some people have buried their head in the sand on topics Apple.
Yes I know, and some people like me are trying to help people like you. But you have to pull your head out of the sand first, we can't help you with that.
 
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