Or newcomers to smartphones (or Apple from Android?!) are somehow thinking these things are indestructible unless Superman sits on them?
To compare, the old Samsung Galaxy Note 10 was 5.9oz (~2.3 ounces less than the 17MP's 8.2oz), had a 6.3" screen, and was also made with aluminum for its chassis; keeping it in a case and dropping it from 4' never damaged it. The 17PM can't be a magnitude worse than that unless someone took a big packet of chewing gum powder and mixed it in with the molten aluminum. (Are today's aluminum alloys really significantly weaker?)
True, add in calculations for velocity and impact against various substances, I suspect a halfway decent and properly-fitting case would avoid a lot of service calls. Or calls worried about the new Orange model turning Grapefruit on them, though I think the combination looks really cool despite being unintentional, nor is that affect happening to everyone with the orange model so that just suggests a bad batch...