Hello, I have AppleCare and went to get my iPhone 6 Plus fixed at my somewhat local apple store a few hours ago. When they went to fix it, they told me that they would not fix my phone because the TouchID serial number did not match my phone's series number and they accused me of "tampering" or "opening" the phone (I have no idea how to open these phones or how to "tamper" with them and I only took my iPhones to actual Apple Stores). They told me to call Apple Care and see if they can do anything. So my question(s) are, has anyone else encountered this problem before and what was the outcome? Also, what can I do in the future to prevent this form happening again? Update: So I taked to them. At first they were going to just refund me what I paid for Apple Care, but then they decided to do a one time exception and replace my phone so I still have active Apple Care! But even though my issue ended up being resolved, I still want to know if this happened to anyone else and what their outcome was incase for future reference.