Hi guys So I'm not really sure what the point of this post is except to get some advice, since I seem to have hit a brick wall with this issue. I've had my 15" 2GHz Intel Core Duo MBP (with AppleCare) since about fall 2006. Late last year it started giving me some weird, glitchy video issues which I assumed were due to a dying graphics card (I even ran TechTools which determined the VRAM was failing). Anyway, I know that in the notebooks the graphics card is part of the system's logic board, so this past Sunday I took it in to the SoHo Apple Store to have it looked at. When I went in, the Genius told me they'd take a look at the computer, he noted a small dent in the left speaker, but assured me they'd take care of me and roughly estimated that someone would give me a call in 3-5 days with an update. Now, when I dropped off the computer the store's system was down, so the Genius couldn't give me a repair number or a very accurate ETA. But whatever, that was no big deal. I just called back on Tuesday morning to get an update. At that point, they told me they had a high volume of repairs and that it would actually be about 4-5 days. But they assured me they had the necessary part (the logic board) in stock in the store, and they just had to run a diagnostic triage to isolate the problem first. Again, no biggie. This morning, I called again to make sure they were working on it and that my computer would be ready today/tomorrow. This time they said it had "somehow gotten pushed back" and wouldn't be ready until Tuesday. The phone operator suggested I come in on Monday and see if a manager could speed things up, I asked her if I could speak with one on the phone, she went and talked to one herself and told me that somebody would call me back by the end of the day. Then, a few hours later, the Genius I checked my laptop in with calls me back and told me AppleCare won't cover the repair because they decided the damage to the logic board was caused by "impact damage" to the keyboard/case. I then visited the store to speak with a manager, and she and the lead genius looked at the computer and basically told me the same thing. (Although I wish they'd have done that before leaving me to twist in the wind without my computer for a week). The damage that they're talking about is a shallow dent in the left speaker that, I believe, was caused by accidentally dropping the computer's A/C adapter onto the speaker. I know accidental damage isn't covered by AppleCare, but this happened a very, VERY long time ago, and I haven't experienced any issues with the computer's performance until just recently. And the dent itself is tiny (obviously I don't know how protected the logic board is beneath the keyboard and the speakers, so I guess it's perfectly plausible that it caused the damage to the logic board, but since Apple didn't show me the damaged circuitry itself, I don't really know). In any case, they're now quoting me a level 4 repair that will set me back about $1,240. I spoke to AppleCare on the phone and, after reviewing the Apple Store's notes, told me the same thing. Anyway, I was wondering if there are any more options for me to get this fixed under AppleCare. I know I've heard tons of miracle and horror stories about people getting their computers repaired through Apple, but I'm starting to think I'm pretty much SOL and was just wondering if anybody had any suggestions. Particularly, I was wondering what my odds of getting this fixed would be if I took it to a third-party authorized dealer? Tekserve, for example? If their repair guys aren't picky enough to harp on the dent in the speaker, is there a chance they can authorize the repair under AppleCare? Or am I screwed since I went to Apple first, and now all of these notes are probably attached to my laptop's serial number? Is it even worth it to try? Any advice would be really appreciated. Thanks.