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Apple Care

Lolito said:
apple care is an insurance kind of thing. by default, in the long term customer looses, the bank wins.
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Agreed. The maths says it's not worth it.

Taking out AC means you expect to have a problem or problems which would be covered by AC (not loss, theft, drops, spills, etc) AND which costs more to put right than the cost of AC AND which happens at some point after the initial warrenty is up but before the 3 year mark... Highly unlikely in my book.

Problem is, of course, that it is always possible...
 
Out of the 5 or 6 laptops we've purchased over the last six or so years, the AC made a big difference on one and we broke out even with two or three others. Two laptops never used the AC. We have had a number of time capsule issues where AC came in handy (replaced two). So, given the accessory coverage, we made out OK, but it is an insurance kind of thing.

Remember that batteries are covered and apple accessories, like a time capsule or airport extreme or apple TV, keyboard, mice.
 
GGJstudios said:
For clarification, batteries are only covered if they're defective. They're not covered if they die from normal use, as they are consumable items.
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Kind of like tires on a car.... I hate buying tires... they're so expensive.
 
GGJstudios said:
For clarification, batteries are only covered if they're defective. They're not covered if they die from normal use, as they are consumable items.
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Over the past three years I've had three batteries replaced that were not holding a charge for more than 30 minutes... but I guess that depends on the genius mood that day :) They may only swap one per laptop, however.

So for the new rMBP with non user replaceable batteries (glued in)... how would Apple handle that.... I suppose like any other repair.
 
ColdCase said:
Over the past three years I've had three batteries replaced that were not holding a charge for more than 30 minutes... but I guess that depends on the genius mood that day :) They may only swap one per laptop, however.

So for the new rMBP with non user replaceable batteries (glued in)... how would Apple handle that.... I suppose like any other repair.
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I would also like to know this too, I hope its not too expensive.
 
Im in the UK, so does that mean I have a 2 year warranty on my rMBP?

My apple care 'status page' says it ends one year from the day I brought it, however I assume they don't count the extra one year as apple care.

Thanks in advance.
 
MrManwelo said:
Its not full applecare.



So if your logic board decides to die (as mine has done) after you have taken delivery of the item, you're screwed.

Reading what you've googled is your friend.
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I never said it was full AppleCare. I said in my post that under EU consumer law manufacturers are required to provide a 2 year warranty, this was confirmed by what I had linked to.

I guess since you lacked the reading comprehension to fully understand my initial post this whole "dialogue" is moot.
 
theBostonian said:
I see you're in the UK; bear in mind that under EU consumer law Apple is required to provide a warranty for two years, thus it may not be worth getting the AppleCare for just one more year.
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You would think so. What's law and what apple print compared to what staff at Apple stores say differ to the point and I quote "EU Law doesn't apply to uk we are told to charge for everything outside of 12 months" . This was with a leaflet handed by a genius to me with the Eu vs apple care warranties.

Do you need Apple care, no you are covered by UK sales of goods act. Should you get apple care, probably a good idea the eu isn't chasing apple over there warranty practices for nothing. I got told to contact legal via the website, impossible Apple do not give out any contact details everything is done in a closed system with no way to escalate.

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MrManwelo said:
Its not full applecare.



So if your logic board decides to die (as mine has done) after you have taken delivery of the item, you're screwed.

Reading what you've googled is your friend.
Click to expand...

UK supersedes EU law. See of "satisfactory quality" http://whatconsumer.co.uk/faulty-laptop-rights/ . It's a mute point though see my above post, 400 billion in the bank stops apple worrying about minor legal issues
 
theBostonian said:
I never said it was full AppleCare. I said in my post that under EU consumer law manufacturers are required to provide a 2 year warranty, this was confirmed by what I had linked to.

I guess since you lacked the reading comprehension to fully understand my initial post this whole "dialogue" is moot.
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Last edited:
king756 said:
UK supersedes EU law. See of "satisfactory quality" http://whatconsumer.co.uk/faulty-laptop-rights/ . It's a mute point though see my above post, 400 billion in the bank stops apple worrying about minor legal issues
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I almost forgot about the sale of good act; doesn't that also effectively raise the warranty to a period of 5-6 years or so?

The onus, of course, is still on the consumer to prove that the fault was inherent in the product when they purchased it and did not arise from their misuse but in practice it just means that the manufacturer looks for signs of water damage etc.

I suppose in such a circumstance it would pay to have evidence of a widely known fault from Apple's forums and the wider internet to show a product arose from faulty manufacture?
 
B... said:
and he did say "extends the warantee..."
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Actually the statement was "AppleCare extends warranty coverage for 2 years from the original Mac purchase date" when the reality is it's "2 years beyond original warranty expiration" or "THREE years from the original Mac purchase date".
 
AppleCare - 3 years no hassle warranty
EU Law - 6 months hassle free warranty - 18 months pain-in-the-ass warranty which is almost impossible to claim

Yeah, keep quoting that law.
 
I would definitely recommend some type of warranty because nothing is user replaceable so most if not all fixes should be from apple. Squaretrade is highly recommended and you can get some good coupons of up to 40% off. I just jumped on it and instead of $500.00 for 3 years with accidental, I paid $300. I think thats a super good price imo.
 
I don't typically buy extended warranty on electronic equipments, but did it for my son's Ipad and manage to get it replaced for free 1 month before the end of the extended warranty due to screen issues. Due to all the issues reported with rMBP, purchased it for my laptop as well.
 
I like the piece of mind a lot. It also covers cables and Apple cables are notoriously bad. Always separating from the plastic etc.
 
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