Meanwhile, Apple Store retail employees, who puts up with the most crap of anyone in the whole company, makes $16 per hour in San Francisco.
Ridiculous considering the location. Richest company in the world. Asking so much of its people, and rewarding them with subpar pay. They treat it like its not retail, but pay like it is.
True dat, although there are many people earning probably up to 50% LESS than $16/hour in San Fran.
Probably are, however they aren't working for the richest company in the world. Nor do they have the talent, and educational background these employees have.
You all talk about Apple Retail employees like you've read about it in a book. They do put up with some serious ****, and considering that Apple says in it's Credo (Which every employee receives when hired) that Apple's most important resource is its people, you would think paying them more to put up with some of the crap customers throw their way. Not to mention most Retail employees make Apple so much money in sales it's disgusting to realize they do not get a commission.
All this coming from an ex-Apple employee. Feel free to ask me anything.
It isnt even about paying them more to put up with crap. Its the fact that they go through 4+ interviews, need a certain skill set, have a lot to learn, are asked so much everyday and work for the richest company in the world. There are people who sell over 1 million dollars a year in products and are compensated at 14$ an hour. People sell more in accessories than they make a year.
It would be hard to give them commission considering all the non sales positions. However, you look at At&T and Verizon employees making 13$ an hour and commission and netting around 45-50k and doing the same job (or very similar).
This is causing a serious problem in lack of knowledgable sales staff across all apple stores. You now have to almost be stupid to stay there more than a couple years. What is the most bothersome is that the company can afford and should pay the retail employees more.
However its not a problem to spend 2 million to remodel a store, or pay someone 500$ for 30 minutes to paint the screws on a door, Or whatever it costs to personally drive and deliver each and everyone of the tables in every store. Point being EVERYTHING is world class except the employees pay and there is not a single excuse for it.
Lastly, before anyone says they have a choice and can leave.. Well many of them do, which is not always a good thing.