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Apple CEO Tim Cook to Speak at Salesforce Conference Tomorrow
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I have a little slice of both of these companies so am looking forward to see what happens this week.
That's interesting. I'm not doubting Salesforce has a lot to offer a big company with lots of financial resources to put towards licensing and customizing it for their needs. But as a company with only around 150 employees, it was a terrible choice for us.
We already use Microsoft's Dynamics GP (Great Plains) as our accounting package and have done so for many years. We *know* how clunky, bloated and trouble-prone THAT application is - yet it gets the job done for us at the end of the day. (We do project-based accounting here, which apparently limits the options out there that really work well for our needs.) And we're pretty interested in the Dynanics CRM software because it would interface with GP and let them auto-export info into CRM.
I know one place we tried to use Salesforce products that really fell flat on its face for us was their "Chatter" product as a corporate IM solution. Their Mac client was written in Adobe Air, which was bad enough. But then they discontinued it and didn't bother to replace it with anything better. Just told Mac users to use the web-based Chatter instead. And even the Windows client fell behind in functionality compared to what the web version offered (like badges and awards you could send co-workers in it). Seemed like an easy place to make something really slick -- yet Salesforce did the bare minimum with it instead.
We already use Microsoft's Dynamics GP (Great Plains) as our accounting package and have done so for many years. We *know* how clunky, bloated and trouble-prone THAT application is - yet it gets the job done for us at the end of the day. (We do project-based accounting here, which apparently limits the options out there that really work well for our needs.) And we're pretty interested in the Dynanics CRM software because it would interface with GP and let them auto-export info into CRM.
I know one place we tried to use Salesforce products that really fell flat on its face for us was their "Chatter" product as a corporate IM solution. Their Mac client was written in Adobe Air, which was bad enough. But then they discontinued it and didn't bother to replace it with anything better. Just told Mac users to use the web-based Chatter instead. And even the Windows client fell behind in functionality compared to what the web version offered (like badges and awards you could send co-workers in it). Seemed like an easy place to make something really slick -- yet Salesforce did the bare minimum with it instead.