apple certified repair in NYC for Mini RAM upgrade

Discussion in 'Mac mini' started by wfriedwald, Dec 13, 2018.

  1. wfriedwald macrumors regular

    wfriedwald

    Joined:
    Jan 1, 2017
    #1
    can anyone recommend an Apple Certified / Authorized Repair Center in New York City to do the RAM upgrade on the new Mac Mini? I already have the RAM chips here.

    (Yes, I know, it's theoretically possible to do myself, but after watching several videos detailing how it's done - it involves taking the whole machine completely apart, bit by bit - I think I'm better off paying someone who knows what they're doing!)

    One friend recommended the Rossman Repair Group, and they seem great, but they are proudly "non-authorized." They quoted me an estimate of $75-$100 to do the upgrade.

    The Best Buy "Geek Squad" IS certified, but they will not take this individual job, I have to buy a service contract for the computer, which they tell me is $200 per year. (that doesn't seem like a good deal, especially when I already have AppleCare.)

    any other suggestions? I will keep dialing!

    w
     
  2. F-Train, Dec 13, 2018
    Last edited: Dec 13, 2018

    F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #2
    Apple has about eleven stores in New York and I gather that you have figured out that they won't do this job. I will be very surprised if you can find an Apple authorised repair centre that will install RAM that Apple has not supplied and certify this as an Apple approved job.

    You may find that your best bet is to hire somebody, anybody, who is competent to do the work, keep your original 8GB of RAM, and if necessary have it reinstalled if you have a problem that requires AppleCare attention to the mini's circuitry.
     
  3. wfriedwald thread starter macrumors regular

    wfriedwald

    Joined:
    Jan 1, 2017
    #3
    thanks! I found a sales & repair operation called MICRO CENTER
    https://www.microcenter.com/site/customer-support/help.aspx

    they have three locations, they say they're an official apple repair center.
    they seemed to be very familiar with the upgrade, like they've done it before.
    the price they quoted was $30, which is pretty good.

    the only drawback (NOT a deal-breaker) is that although they have three locations, none of them is particularly convenient to me (in Upper Manhattan): Brooklyn, Flushing, & Yonkers are all more than an hour away.

    so far they (Micro Center) seem to be the leading contender.

    definitely will save the original RAM chips, will not throw them away!

    w
     
  4. F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #4
    As you say, not convenient, but the price is right. Louis Rossmann has over 700,000 YouTube subscribers; not a surprise that he wants quite a bit more.
     
  5. Mr_Brightside_@ macrumors 68040

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    Toronto
    #5
    yeah but there's no way he personally is doing a RAM install.
     
  6. F-Train, Dec 13, 2018
    Last edited: Dec 13, 2018

    F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #6
    Precisely. I wonder what his cut would be and how much he'd pay the guy who would actually do the work.

    It's amusing that Rossmann's operation quotes $75-$100, no firm price, on a job this cut and dried. For this job, the quote works out to at least $225 - $300 per hour, assuming that they're careful and take their time :)
     
  7. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #7

    they should break only 1 in hundred if techs are good.

    maybe 1 in 200. I broke 1 of 500 and I am not sure I broke it. the ram pin clip simply broke off with very little pressure. Since I have done hundreds of lap tops and 450 to 550 mac minis with 1 breakage.
    I am good at it. So charging 100 is a good profit margin should cover any and all broken repairs.
     
  8. Juggar macrumors member

    Juggar

    Joined:
    Jun 6, 2016
    #8
    $75 to $100 is fair, considering the risk they take upon themselves. $30 is an amazing deal, borderline not worth my time if someone came to me and asked me to do it.

    You might want to make clear you want the original RAM back, just to be clear. I could see a lot of places keeping the old RAM unless specifically told you want it back. Its worth $40-50.
     
  9. ablatt macrumors member

    Joined:
    Sep 27, 2006
    #9
    I have used these guys in the past.

    https://www.yelp.ca/biz/new-york-computer-help-new-york-6
     
  10. F-Train, Dec 14, 2018
    Last edited: Dec 14, 2018

    F-Train macrumors 65816

    Joined:
    Apr 22, 2015
    Location:
    NYC & Newfoundland
    #10
    What is fair about a price range, which is inherently based on the premise that there are variables, on a job that has no variables? This is like somebody telling you that they'll charge you $7.50-$10 to use a dipstick to measure the amount of oil in your car. Yes, changing the RAM on a mini is more complicated, but there are no more variables than using a dipstick to measure oil.

    We're talking about New York. The price isn't $75, it's $100, if not more by the time you get out of Louis Rossmann's space in a very expensive part of town. That $100 works out to at least $300/hr.

    Rossmann? He'll be elsewhere making a YouTube video bashing Apple, which, whether you agree with him or not, is in fact how he makes his living. It sure isn't from changing RAM on a Mac mini, except for whatever cut he takes from the guys who do the actual work.

    Micro Center's $30/hr works out to about $100/hr. I don't know what's amazing about that. Apparently Micro Center, a pretty established business, thinks that it's making money if it bills out its employees' time at that rate. That said, I wouldn't be surprised if Micro Center quoted me $50. At $30, maybe I'd be inclined to be a repeat customer.
     
  11. Ramias macrumors newbie

    Joined:
    Oct 22, 2016
    #11
    I was nervous too about doing it myself. If you have seen the various videos and threads here where people have done it... and a few have caused damage, perhaps you can learn from that and give it a shot.

    Though I’d be more hesitant if I had the 2TB model... I did it on my i7/512gb model.
     
  12. dogslobber macrumors 68040

    dogslobber

    Joined:
    Oct 19, 2014
    Location:
    Apple Campus, Cupertino CA
    #12
    You say NYC but you say the NYC location are inconvenient for you? Where are you really located? An hour of travel in NYC is not really that much given some people commute 2 hours each way to NJ or CT.
    --- Post Merged, Dec 15, 2018 ---
    It really was easy if you have all the tools. Make sure you have the tools per ifixit then do it and it will be a great feeling and revelation about how straightforward it is. Just watch out for the power on LED cable which is tricky.
     

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11 December 13, 2018