Other Apple.com iPhone 12/Pro/Max/Mini Pre-Order/Order Status/Delivery Thread (2020) [Merged]

Freaking forgot to select that I DIDNT have a trade in with apple so that I could trade my iPhone X into ATT for the 800 credit. Wonder if ATT will let me do it later once the new phone arrives at a store and still get the credit
 
Due to the Apple Store app glitching out, I somehow ordered two phones on AT&T installment plans for the SAME LINE. Fortunately, AT&T is only showing that one of my upgrades/lines has been impacted, so I'm fortunately not using two upgrades, just one. Will I be able to cancel one of them online? Currently, no changes can be made to the orders...
 
paulmadejong said:
Ordered @ 14:02 CET and got an Oct 23 delivery, 12 Pro 256GB pacific blue! Website was up faster than store on iPhone X.
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Funny, for me it was the exact opposite. Apple Store app on iPhone X was faster than the website!
Ordered at 14:04 CET and managed to get a delivery on Oct 23.

paulmadejong said:
However, I currently see no estimated delivery data in my order. Anyone else does see that after ordering?
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Order confirmation email mentions delivery on Oct 23 for the iPhone and Oct 20 for the transparent case.
 
subzero123 said:
Freaking forgot to select that I DIDNT have a trade in with apple so that I could trade my iPhone X into ATT for the 800 credit. Wonder if ATT will let me do it later once the new phone arrives at a store and still get the credit
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Yikes. If you ordered through Apple, it is unlikely that ATT will be able to do anything on their end aside from giving you a gift card or account credit for whatever the current value is. Reach out to Apple ASAP and see if they can do anything on their end.
 
Shadowbech said:
Technically if you do online orders you have a 28 days. So 14 days from 10/23/2020 is 11/6/2020. I will process the online return on 11/5/2020 as the orders usually wonky on pre-order day. They then give you additional 14 days for them to receive it. So when you process the return on 11/5/2020, it will show you when they need to receive it by. So 11/19/2020 when they need to receive it.
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I suspect that if we did the iphone upgrade program, we would need to probably make the decision sooner. My plan was to try the pro for like 5 days before fully making a decision. If I want the bigger screen, I will return the 12 pro and keep my 11 pro max until preorders start for the 12 pro max.
 
mrcel said:
Got a confirmation mail for 10/23, but no delivery date is visible in the app or on the website. That's driving me nuts. Anybody else with this?
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yes, now just appeared on the website. only the first of the 2 orders, but that's a start
 
sancho-p said:
alright got an Oct 23 delivery, 12 Pro 256GB pacific blue!
When can we expect the status to move to "Preparing to Ship"??
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Ha! It didn’t take long to get this question. The Processing and Preparing to Ship phases cause a lot of consternation. It’ll probably be Sunday or Monday, but you’ll see a bunch of anxiety here as we obsessively check our orders. All part of the fun. 😃
 
Inframan said:
I got on AT&T’s website about 5 mins before start time of the preorder. Selected the iPhone 12 Pro / 512 / Pacific Blue and my ship time is November 2nd - November 9th yet on Apples website if I would have gone through there ship times were October 23rd. I have a feeling AT&T’s ship date is not correct.
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You should always order thru Apple lot less hitches.
 
Order placed through Apple store app. 128gb iPhone pro Graphite delivery for October 23rd. My issue is the shipping address does not show what unit I’m in for some reason. Shows full address and unit (blank). Will I be able to update this later or by calling Apple? I tried to call and text customer support but they are unavailable right now.
 
90+ minutes later and I can still order for pickup the day of launch at the Apple Store locally. I'm not sure what my schedule will be that day, so will probably keep my delivered phone instead of picking up locally but clearly there is good inventory.
 
JBryan84 said:
Order placed through Apple store app. 128gb iPhone pro Graphite delivery for October 23rd. My issue is the shipping address does not show what unit I’m in for some reason. Shows full address and unit (blank). Will I be able to update this later or by calling Apple? I tried to call and text customer support but they are unavailable right now.
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Order history (and site) is understandably wonky right now; be a bit patient, these phones won't ship till next week ;)

noahc said:
90+ minutes later and I can still order for pickup the day of launch at the Apple Store locally. I'm not sure what my schedule will be that day, so will probably keep my delivered phone instead of picking up locally but clearly there is good inventory.
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The Pro jumped to November pretty quick, but I'm surprised to see the 12 still shows the 23rd for delivery
 
EW406 said:
This is the part where last year we continuously recommended everyone to sign up for UPS MyChoice. Its worth the price tag! (FREE)
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and continuously have to explain how to sign up and how to have the package held for pickup at the UPS Customer Center/hub (not the UPS Store) rather than wait at home all day. 😊
 
Theyayarealivin said:
Ugh! Would appreciate it if you can find free code for me please haha
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It expired last month:
Screen Shot 2020-10-16 at 6.42.21 AM.png
 
Pipper99 said:
Ha! It didn’t take long to get this question. The Processing and Preparing to Ship phases cause a lot of consternation. It’ll probably be Sunday or Monday, but you’ll see a bunch of anxiety here as we obsessively check our orders. All part of the fun. 😃
Click to expand...
ok thanks so now 2-3 long dry days of waiting for the status to change 😁😁!!
 
App Store kept hanging when using ApplePay - Browser was up before app store - no problem with browser - 12Pro 256 Pacific Blue - delivery 23rd. Email came 8:12 EST
 
Pipper99 said:
and continuously have to explain how to sign up and how to have the package held for pickup at the UPS Customer Center/hub (not the UPS Store) rather than wait at home all day. 😊
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This time around, I am having the iPhone re-routed to my work place at no charge (Premium membership)
Screenshot 2020-10-16 at 6.06.08 AM.png
 
aajeevlin said:
Not really. iPhone 11 Pro. Near busy DC area. I decided the morning of the release to get one for my wife. Pick the wrong color then order another one on the spot and waited an hour at the mall to pick up. Most people are not aware of the pick up service. They either do it online or just go to the Apple store and wait in line.

so I basically was able to get two phones on release day.
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Are you talking about Tyson's Corner mall Apple Store in Tysons, VA? I recently found out that was the first Apple store in the world (Steve Jobs even was there opening day in 2001). I live like 3 hours from there since its on the outskirts of D.C. Always like that Apple store but didn't know it was the first one. Seems weird Apple doesn't consider that to be their flagship store instead they use the NYC one.
 
This was very smooth. Set up everything in the Apple store app, got on at 7AM, finished the order. Easy as pie. 128GB iPhone 12 Pro in Pacific Blue. Ordered a Berry silicone magsafe case, magsafe charger, and 20W adapter. Ordering the X three years ago was a lot more involved!

Can't wait for next Friday.
 
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