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Apple compensation is imminent...
- Thread starter wnxgenral
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1a. Anyone you speak to immediately after dialing an Apple toll free number is not a senior official at Apple. And anyone they transfer you to is not a senior official at Apple.
1b. Anyone working at an Apple retail store is not a senior official at Apple.
I don't have any antenna issues (anymore), I finally received my bumper. I would welcome compensation because if I stick with the bumper, I will need to purchase a new car charger and new headphones. That wouldn't be such a pain in the a@@, except my car charger and my headphones are Apple products THAT DON'T WORK with the bumper! The Apple in-ear headphones won't seat all the way so the controls don't work, and I use an older Apple USB cord in my car, which also doesn't fit through the bumper.
Compensation?
Jaysus. If yours doesn't work right, return it.
Why are so many people struggling with this issue? I mean, return it already.
This is EXACTLY why I keep my old iPhones until I have a new one, make sure the new one works to my expectations, etc. THEN I sell the old one.
Sure, I might make a wee bit less than those who dump theirs a couple weeks before launch, but at the end of the day, if my new phone is defective or not to my liking, I'm not without a properly operating iPhone.
I know it's tough when you get used to using the iPhone. Mine is not just a phone... it keeps me connected to a variety of things I use every day.
Which is why (again) I choose to keep my old phone until I'm sure the new one works, and that I like it.
Eh. That's just my advice.
Don't wait for Apple to recall all your phones or give you money. For the 1st gen, we all got 100USD gift cards to the Apple store because they dropped the price so quickly on an unsubsidized phone.
For subsidized? You won't get much. Maybe a 30USD GC for a bumper (as others have already suggested). That'll be it.
Maybe there will be a recall, if they trace this to some defective batches. It seems that there are quite a few people out there that simply don't have an issue. Soo... I can assume from that they their phones were in batches that were more reliable re: the antenna/signal drops.
If Apple knows this, they won't recall them all.
Also, if they know this, they won't refurb the returned units. They'll pull parts off them and make new phones. Recycle, if you will, any pieces that are easy to salvage.
That's my guess, anyway.
They want the phones with defects. They can get them out of circulation.
Soo... return your phone. Maybe you'll get one from a batch that works better.
*shrug*
Jaysus. If yours doesn't work right, return it.
Why are so many people struggling with this issue? I mean, return it already.
This is EXACTLY why I keep my old iPhones until I have a new one, make sure the new one works to my expectations, etc. THEN I sell the old one.
Sure, I might make a wee bit less than those who dump theirs a couple weeks before launch, but at the end of the day, if my new phone is defective or not to my liking, I'm not without a properly operating iPhone.
I know it's tough when you get used to using the iPhone. Mine is not just a phone... it keeps me connected to a variety of things I use every day.
Which is why (again) I choose to keep my old phone until I'm sure the new one works, and that I like it.
Eh. That's just my advice.
Don't wait for Apple to recall all your phones or give you money. For the 1st gen, we all got 100USD gift cards to the Apple store because they dropped the price so quickly on an unsubsidized phone.
For subsidized? You won't get much. Maybe a 30USD GC for a bumper (as others have already suggested). That'll be it.
Maybe there will be a recall, if they trace this to some defective batches. It seems that there are quite a few people out there that simply don't have an issue. Soo... I can assume from that they their phones were in batches that were more reliable re: the antenna/signal drops.
If Apple knows this, they won't recall them all.
Also, if they know this, they won't refurb the returned units. They'll pull parts off them and make new phones. Recycle, if you will, any pieces that are easy to salvage.
That's my guess, anyway.
They want the phones with defects. They can get them out of circulation.
Soo... return your phone. Maybe you'll get one from a batch that works better.
*shrug*
I spoke to an Apple rep and he confirmed a compensation in form of a gift card at Applebee's.
However, the compensation will vary according to a survey you have to complete. I was able to obtain the survey from a hidden page on Apple's site. Be sure to answer carefully, as it will affect the final gift card amount.
However, the compensation will vary according to a survey you have to complete. I was able to obtain the survey from a hidden page on Apple's site. Be sure to answer carefully, as it will affect the final gift card amount.
- Did you already buy a bumper? If yes, was it the color of your choice?
- Was black your first choice for iPhone color?
- What time is it now on your iPhone?
- When talking on your iPhone, did you mean to put that person on hold or hang up on them?
- Do you visit ******* on your iPhone?
- How many other Apple products have you owned in the past?
- Do you own a Windows-based PC?
- Do you own any Apple stock?
- Are you Justin Bateman?
- Do you have an active account on CraigsList?
- Have you been accused of starting a MacRumors thread that was already previously discussed in another thread?
- Do you like Rock or Cydia? (Reply with "I don't understand" if unfamiliar)
Me either, diabolic.
That's pretty much Apple admitting that they sold nearly 2mil defective phones. Never happen.
But, recalling a batch or 2? Yeah... they can blame that on some nebulous factor like the fact that the factory workers were served cold dim sum (yes, I can post that, my kids are Asian) that day and it made them cranky and less precise.
Or something.
i dint know if it is just me but i have not had an issue with the phone no matter how i hold it. the only problem i have is that if i hold it with the screen facing my hand i cannot see the screen. damn you apple
I think that's why they started to do glass on both sides. The iPhone 5 will have LED-backlit displays on both sides. Unfortunately, the side away from you will always switch to an animated Apple logo.
That is a horrible precedence to set.
Now every time Apple releases a new product people will start thinking they're entitled to a discount for some bogus problem(s). This will only cause Apple to inflate the initial price to compensate for future losses.
Now every time Apple releases a new product people will start thinking they're entitled to a discount for some bogus problem(s). This will only cause Apple to inflate the initial price to compensate for future losses.
they shouldn't have released this version with so many issues. remember when HTC HD2 was having the pink photo issue that made the front pages on blogs and news sites.. that issue is also on iphone 4 but green. And that's not even a biggie with iphone 4. had more pressing issues to deal with.. they should just come out and sort it out promptly, no shame in admitting flaws. But now that they've said there no issue it's harder to own up.
I think their actions were more disappointing then anything else. they could have dealt this in a way that wouldn't have disappointed so many.
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I can't believe people are buying this story. Apple can't make these fast enough to keep em in stock. Despite what you might believe from reading this forum, iP4 is a runaway success. If you don't like yours, return it. Someone else is happy to buy it.
As for a recall, that's for when something is dangerous. In a case like this, they will just let unhappy customers come to them and let the happy ones be happy.
I can't believe people are buying this story. Apple can't make these fast enough to keep em in stock. Despite what you might believe from reading this forum, iP4 is a runaway success. If you don't like yours, return it. Someone else is happy to buy it.
As for a recall, that's for when something is dangerous. In a case like this, they will just let unhappy customers come to them and let the happy ones be happy.
If this does happen, it wouldn't be unprecedented, because I know Apple gave the people who originally bought the first iPhone gift cards to the Apple Store after they lowered the price. While this is a different situation, I could easily see Apple giving people with iPhone 4's a $30 gift card as compensation for the antenna problem, enough to buy a bumper or another case at the Apple Store.
However, I think in addition they will have to fix the phone somehow for people buying it into the future. You can't compensate people for a defect in the product, and then continue to sell the product with that defect. So if this is to happen, it has to be coupled with a fix for future iPhones that are sold, which would mean a design change of some sort, since I think this is a hardware issue, not software.
However, I think in addition they will have to fix the phone somehow for people buying it into the future. You can't compensate people for a defect in the product, and then continue to sell the product with that defect. So if this is to happen, it has to be coupled with a fix for future iPhones that are sold, which would mean a design change of some sort, since I think this is a hardware issue, not software.
Only these apple people would bitch this much about something. It is obvious that Steve Jobs is not concerned about the problem. This problem is seen on many other phones. You kids need to get over it. If you dont like it...return it.
You have the choice whether a product is up to your standard. If not...return it and quit crying about it.
You have the choice whether a product is up to your standard. If not...return it and quit crying about it.
"Don't like it? Return it and quit yer bitching" is good advice if it costs you nothing. But from what I understand, Apple doesn't consider this a "returnable" issue and therefore you must pay a restocking fee, right? It's one thing to pay that fee because you changed your mind or didn't do your research, but it's quite another to have to pay it because the item doesn't work as advertised (if that is the case) and the company refuses to admit it. It's adding insult to injury.
you have a 30 day window with ATT to return the phone if you dont like it...
If you for some reason cant do that...Ebay it
Trust you me. If you return it, get a new one, and then return IT (assuming that it doesn't work right, which really? It might!), you will get to a point after 1 or 2 returns where they'll give you a full refund rather than see you in the store again.
Worst case scenario, you're only out about 20 or 30 bucks if you bought it subsidized (depending on which size you bought).
Maybe I'm petty, or maybe I'm cheap, but having to go back to a store more than once (especially considering that store is an hour away from my home) to annoy someone to the point where they will graciously allow me to return my defective product, or "only" paying $20 or $30 for the privilege of returning a defective product, just doesn't sit well with me.
All of this is hypothetical, of course... my 3GS is still rocking my world.