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Apple Completes MobileMe Mail Service Restoration

I having issues with that calendar bug that happened on Monday..if it's not one thing, it's another!!😡
 
ebony said:
I hope they don't think they have finished. The email sync wiped every mail I've ever received for the last 18 months and not one email has yet been recovered.

Luckily I did have backups, but I am still missing about 2 weeks.
Click to expand...

The "email sync"? I love ignorance.
 
I've found that contact information I've deleted on one device keeps reappearing after a sync. It's probably me, but, then again maybe not.

I have a feeling that the Mobile Mess is quite as fixed as Apple would like everyone to believe. 🙁
 
OK - I am fairly new to Apple stuff - so if I make a mistake here - please correct me - but try to keep it constructive.

My setup is PC at work (I use Outlook 2003 and apparently a very old email server) and a Macbook Pro at Home. I just got myself an iphone and signed up to MobileMe to connect all three.

So far - my email at work keeps not receiving emails, and my iphone says it can't connect to our server every now and then. Sometimes it randomly decides not to download the content of certain emails. Our techies at work are stumped as no one else has this problem, but then no one else has an iphone - the error is one i've found elsewhere but I can't find anyone else with it on an iphone, which makes me think it could be our server. I can't replicate it this morning (obviously - that would be too easy).

This morning, whilst attempting to sync my iphone with my outlook calendar and contacts at work, the sync deleted all my forthcoming calendar from my outlook (obviously this is deeply inconvenient) but they seem to be there on my iphone still. I'm worried that MobileMe will now sync to outlook, realise that outlook has been changed, remove the items from the calendar on mobileme (this now seems to have happened) and will now push the changes down to my iphone, thereby rendering me completely knowledgeless about what is happening in my life over the next few weeks.

Needless to say, I'm pretty annoyed about this. I can't tell if it's just me, or if everyone has these problems. I also can't really take both my computers and my iphone into the apple store very easily. I've lost my ability to receive emails for large percentages of the last few days, my calendar has been deleted from my outlook and my iphone is slower and less responsive than on the ads. All in all - I'm pretty annoyed. I still love it - it looks good and bits of it work very well - but for the stuff I really need - email, calendar and contacts, it has really, really disappointed.

Does anyone have any suggestions - please? And don't say wait for the firmware update - that just isn't good enough.
 
Mail seems to be working better here. I had two problems:

(1) Push email wasn't pushing to my iPhone; the only time I received MobileMe email was when I looked in the inbox or did a manual fetch. That seems to be resolved.

(2) Changes on my iPhone weren't showing up on the web app or Mail on my MacBook. I would read/move/delete mail on the phone but it still existed elsewhere. That is getting better, but slowly.

The jury is still out on whether I'll renew next year.
 
JonathanU said:
OK - I am fairly new to Apple stuff - so if I make a mistake here - please correct me - but try to keep it constructive.
I'm worried that MobileMe will now sync to outlook, realise that outlook has been changed, remove the items from the calendar on mobileme (this now seems to have happened) and will now push the changes down to my iphone, thereby rendering me completely knowledgeless about what is happening in my life over the next few weeks.

Does anyone have any suggestions - please? And don't say wait for the firmware update - that just isn't good enough.
Click to expand...

If this happens you should be able to resync the data on MobileMe with the data from your Mac at home. Just be sure that the arrow is set to reset data from you Mac to the MobileMe cloud instead of from the MobileMe Cloud to your Mac.
 
Reborn A Mac said:
If this happens you should be able to resync the data on MobileMe with the data from your Mac at home. Just be sure that the arrow is set to reset data from you Mac to the MobileMe cloud instead of from the MobileMe Cloud to your Mac.
Click to expand...

Thanks - I'll try that - although it has doubled up my calendar on the iphone already through syncing back and forth - which sort of defies the description of "merging" the data - but anyway.

I'm really sorry to moan - but I've also got two other problems - on my work PC I still have the dotmacsyncclient has stopped working error on the Vista PC (which I assume is MobileMe related). I've uninstalled and re-installed MobileMe and itunes - but this is still happening.

Also - my outlook email is now replicating the send/ receive error with the following error:

Task 'my name - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR mail drop already in use'

Could this be mobileme/ iphone related?

Thanks in advance for your help!
 
E-male

I checked Mail on my iMac last night and my inbox was EMPTY! 😱 I have slightly over 800 messages in my inbox and they were all gone! The other folders' contents were there, including sent items and trash, but not inbox.

Since MobileMe came online, my cell phone's e-mail works with push e-mail (!), so I picked up my phone and all the e-mails were there. I performed a send/receive on the phone just to make sure. Yep, the messages are there.

I immediately went back to my iMac and... all the messages returned!

There's still some flaky stuff going on...

BTW: My cell phone is a SonyEricsson W580i in case you're wondering.

-Aaron-
 
Much of the funcionality in me.com doesn't seem to be working, if you can get on the site. I can't switch between the calendars that it has kindly set up for me (ignoring the categories I manage my calendar by, it has chosen to set up calendars by source ). I think this is why it's duplicating my calendars now.

Also, most of my calendar isn't displayed on me.com and my iphone is now not receiving "fetch" emails.

The difficulty is knowing which bit of the chain is defective (apart from the human, who is losing patience, hair, and appointments... and may have set it all up wrong in the first place.) I'm feeling a bit foolish though, as I spent last friday night extolling the virtues of apple to my pc using friends by saying it just "works". pride, fall, before. 😡
 
The "cloud" is losing my bookmarks ... randomly

I haven't had any issues with contacts or mail (thank goodness), but I am having issues with my bookmarks. MobileMe seems to be randomly losing bookmarks (ex: tuaw.com, 9to5mac.com - and a whole host of others). If I try to synch my bookmarks back to MobileMe ... it just tells me it's going to delete 423 bookmarks on my Mac. Not a good thing. Am I just being dense, or is there a way to force my existing bookmarks to overwrite what's up on MobileMe? 😕
 
Total BS

Apple thinks they've restored service, huh?

Then why can't I send e-mail from Mail.app? 😡

All I get is a "(Server Offline)" note in my Accounts preference panel.

Restored? Don't pee on my foot and tell me it's raining.
 
**** Still mucked up ****

Since my earlier post my me.com inbox has been partially cleaned up, but not completely.

One quirk: in Mail on my MacBook, I created a folder and filed an email. On me.com the email appears in the inbox (as read) AND in the appropriate folder.

Apple perhaps fixed a few major problems, but has a lot of things to work through to get MobileMe working to acceptable standards.

I love the concept. However if they can't execute I will not be switching over to the service as my primary personal email provider. So far, nowhere near capturing $69USD in value.

Apple needs to quickly build/buy the capability and talent to run this service, turn it over to a third party to run it for them, or cut bait and get back to their core competencies.
 
FogCityMac said:
Since my earlier post my me.com inbox has been partially cleaned up, but not completely.

One quirk: in Mail on my MacBook, I created a folder and filed an email. On me.com the email appears in the inbox (as read) AND in the appropriate folder.

Apple perhaps fixed a few major problems, but has a lot of things to work through to get MobileMe working to acceptable standards.

I love the concept. However if they can't execute I will not be switching over to the service as my primary personal email provider. So far, nowhere near capturing $69USD in value.

Apple needs to quickly build/buy the capability and talent to run this service, turn it over to a third party to run it for them, or cut bait and get back to their core competencies.
Click to expand...


things are not perfect on my end as well. mails don't synchronize always, i don't have any of my folders from mail app on mobileme or the iphone. mails i read or deleted still show up as unread on my iphone even after days.

i guess i wait a bit more and the reset all my sync items from my mac to mobileme. maybe that helps. my guess is the database on the server is screwed up and resetting and replaceing everything form mac to mobileme should fix it. i just don't want to do it as long as the service is not stable.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

Is anyone able to add events to their MM calendar through the web interface? I can add events via my iPhone and via Outlook (both sync with my calendar in the "cloud" just fine), but I cannot add anything to my calendar using the web app at me.com. I have tested this using the latest versions of firefox and safari on both a mac and a pc.
 
klittle32 said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

Is anyone able to add events to their MM calendar through the web interface? I can add events via my iPhone and via Outlook (both sync with my calendar in the "cloud" just fine), but I cannot add anything to my calendar using the web app at me.com. I have tested this using the latest versions of firefox and safari on both a mac and a pc.
Click to expand...

I've been able to do this since the first day mobileme was actually operational.
 
KurtangleTN said:
People are upset because they pay $100 for services they could get for free other places. They paid $100 to get this stuff with reliability and ease, instead a lot more than it should have had lost and down email, something absolutely essential. People can and probably have been fired for this downtime.
Click to expand...


Umm. that is $100 per year. Please let me know where I can get bannerless/addless web hosting, syncing between computers and a web interface for my mail and appointments, disk backups (not that I would actually put any secure data out on the web), etc from one provider all in one place for less than $100 a year. more like $20 or more a month.

if you know of such a place, that is reliable and will work with my iweb, my PC, my macs, and my sprint palm centro phone - please send me an email on this board so that I can check it out.

Also, all other companies state that you need to backup your website and they are not responsible for mis-directed or lost emails, lost websites or lost data.

yes, Apple blundered initially (still say it was the lack of hardware than a software issue for the most part); and they took a while with their explanations or apologies - but I think their intent and work afterward is right on target.

oh and Google. you have to log into a different area to see your calendar (plus I never did like the interface, I accidently created overlapping never ending, recurring appointments - AND I CAN ONLY SEE THEM ON GOOGLE.

On my Sprint phone; I have MobileMe, AOL, and Gmail. I have not published my Mobile me mail address to anyone yet - as I am waiting for all the bitching to stop (plus since I just got mobile me since the weekend of the roll out, I have thousands of email contacts on AOL I need to inform and about 100 on gmail). But - my AOL and GMAIL never sync properly on my phone. Either I delete if from the server and it still comes to my phone on the next sync, or I delete it from my phone and it still does not update the server properly. I find I have to clean up two places, on both accounts.

So in short - NOBODY, NOT EVEN GOOGLE has perfected what Apple is trying to accomplish. The only one is Microsoft, if your blackberry is tied directly to exchange (and that is over a private network). I worked at one company where they gave us all blackberries and my blackberry and my outlook at work were always in sync.

Apple is the first one who said - hey, lets give an exchange server type to the general masses. and then took on rolling it out to the 1000's of existing .mac users and new iphone adopters. A larger roll out than any company who ever switched email servers/services - and I have yet to see any company with a smaller number have a 100% success rate (well, unless you only have 4 employees and here in the USA, it is become a trend where the average larger company has fewer than 1000 full time employees.

Yes it was rocky, but I think this is the sweetest non-microsoft for the private user since apple pie (no pun intended). Not bad at all for a first attempt with 1000's of users on all different platforms and different devices, all over the world.

My testing with mobileme - slow at first. Once I could get into the web, anything I did there updated my mac and pc with no problem. Mail has always worked great - push on calendar and contacts was at a timed interval, but nothing I could not live with. if I needed right away, I would manually sync. PC to web - never seemed to get that end right - even with manual sync. but with all the updates on mobileme, I gave up after the first day. I may go back and try it now. once I was somewhat satisfied with my guinea pig dell, I went to my macbook and had the same experience.

All and All, my experience has been good, I was not overly effected, expected there would be some glitches - and other than the web slowness or never ending loading that occured in the first day or two. I say it has been good.
 
shervieux said:
Umm. that is $100 per year. Please let me know where I can get bannerless/addless web hosting, syncing between computers and a web interface for my mail and appointments, disk backups (not that I would actually put any secure data out on the web), etc from one provider all in one place for less than $100 a year. more like $20 or more a month.

What does it matter if they can't get it right? That's like saying "Here is a shiny new Rolls Royce - STATE OF THE ART, But I want to warn you that it's breaks down every 2-3 miles at random points and you can't drive it over 10 miles per hour, but hey You got a Rolls Royce.

if you know of such a place, that is reliable and will work with my iweb, my PC, my macs, and my sprint palm centro phone - please send me an email on this board so that I can check it out.

True, all in one apps do not exist (the closest is Google) but do you really need it to be all in one? Lunar Pages is 9$ a month, server with like 500gb of storage, etc. You could put your iweb there.

Also, all other companies state that you need to backup your website and they are not responsible for mis-directed or lost emails, lost websites or lost data.

yes, Apple blundered initially (still say it was the lack of hardware than a software issue for the most part); and they took a while with their explanations or apologies - but I think their intent and work afterward is right on target.

they are nowhere near done

oh and Google. you have to log into a different area to see your calendar (plus I never did like the interface, I accidently created overlapping never ending, recurring appointments - AND I CAN ONLY SEE THEM ON GOOGLE.

Misinformation, you log in one time and all of your google apps can be accessed. Plus they have the google toolbar that puts them all right in front of you. Just leave Safari for the much better Firefox

On my Sprint phone; I have MobileMe, AOL, and Gmail. I have not published my Mobile me mail address to anyone yet - as I am waiting for all the bitching to stop (plus since I just got mobile me since the weekend of the roll out, I have thousands of email contacts on AOL I need to inform and about 100 on gmail). But - my AOL and GMAIL never sync properly on my phone. Either I delete if from the server and it still comes to my phone on the next sync, or I delete it from my phone and it still does not update the server properly. I find I have to clean up two places, on both accounts.

I don't have these problems - I set my Gmail as IMAP

So in short - NOBODY, NOT EVEN GOOGLE has perfected what Apple is trying to accomplish. The only one is Microsoft, if your blackberry is tied directly to exchange (and that is over a private network). I worked at one company where they gave us all blackberries and my blackberry and my outlook at work were always in sync.

Apple is the first one who said - hey, lets give an exchange server type to the general masses. and then took on rolling it out to the 1000's of existing .mac users and new iphone adopters. A larger roll out than any company who ever switched email servers/services - and I have yet to see any company with a smaller number have a 100% success rate (well, unless you only have 4 employees and here in the USA, it is become a trend where the average larger company has fewer than 1000 full time employees.

Yes it was rocky, but I think this is the sweetest non-microsoft for the private user since apple pie (no pun intended). Not bad at all for a first attempt with 1000's of users on all different platforms and different devices, all over the world.

My testing with mobileme - slow at first. Once I could get into the web, anything I did there updated my mac and pc with no problem. Mail has always worked great - push on calendar and contacts was at a timed interval, but nothing I could not live with. if I needed right away, I would manually sync. PC to web - never seemed to get that end right - even with manual sync. but with all the updates on mobileme, I gave up after the first day. I may go back and try it now. once I was somewhat satisfied with my guinea pig dell, I went to my macbook and had the same experience.

This may be my deal breaker. The web apps are way too slow to be usable. Every time I log in I get frustrated and I'm on a hi speed cable network.

All and All, my experience has been good, I was not overly effected, expected there would be some glitches - and other than the web slowness or never ending loading that occured in the first day or two. I say it has been good.
Click to expand...

I love the concept of mobileme. I just don't like the implementation
 
ebony said:
could you please elaborate on your comment, so I am not left ignorant for the rest of my life.

Thanks.
Click to expand...

He was trying to be a clever. But it just comes off rude.

You are not syncing your email - although one could argue that - you are pushing it. But in the end, there still needs to be some kind of sync happening so it knows WHAT to push.
 
citi said:
He was trying to be a clever. But it just comes off rude.

You are not syncing your email - although one could argue that - you are pushing it. But in the end, there still needs to be some kind of sync happening so it knows WHAT to push.
Click to expand...

i thought initially is syncs the entire mailbox and settings(or all of them). that's where we lost stuff. then they push.

anyway, aside of technicalities that i don't want to know (and i'm paying so i don't have to know) i think the posters point was clear.

yep, he was trying to be clever but he failed......
 
citi said:
I love the concept of mobileme. I just don't like the implementation
Click to expand...


I will have to check into lunar pages... What I read briefly seems to good to be true.

hmm. let me also look at changing my gmail settings. imap was not supported when I first signed up.
 
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