Apple Configurator Issue Will Be Fixed in Future macOS Sonoma Update

[MacRumors]

On Macs running macOS Sonoma, there is currently a bug that prevents the Apple Configurator app from installing apps on iPhones and iPads, according to a new Apple support document. Apple Configurator is commonly used by IT managers at large businesses and institutions to install apps on iPhones and iPads for employees.

Apple says the issue will be resolved in future updates to macOS Sonoma and Apple Configurator, but it did not provide a timeframe. In the interim, Apple recommends using a Mac with macOS Ventura or earlier installed, if possible.

macOS Sonoma was released on Tuesday following over three months of beta testing. Key new features include interactive desktop widgets, a Game Mode, the ability to add websites to the Dock as web apps, several Safari improvements, and more. Additional details about the software update can be found in our macOS Sonoma roundup.

Article Link: Apple Configurator Issue Will Be Fixed in Future macOS Sonoma Update

 

[jav6454]

So unless you are an IT at a big company, keep moving people.

 

[CalMin]

IT managers at big companies should not be running Sonoma until at least the 14.3 release.

 

[btz-tech23]

I just use Apple Configurator to change the wallpaper and update the apps on my managed school iPad, so it's fine for me but not for my school's IT department, which is good news.

 

[sw1tcher]

IT managers at big companies should not be running Sonoma until at least the 14.3 release.

No one should be running Sonoma until at least the 14.3 release.

 

[JPMichaels]

I feel like Apple is a rudderless ship under Tim Cook. No vision, i's not dotted, T's crossed an afterthought.

 

[scheinderrob]

apple needs to do a round of layoffs and get rid of their w3school devs

 

[jonnysods]

IT managers should probably use an MDM tool. And I imagine they would have more than one management Mac to do that type of stuff on (I'd hope!)

 

[scheinderrob]

I feel like Apple is a rudderless ship under Tim Cook. No vision, i's not dotted, T's crossed an afterthought.

tim cook is the steve ballmer of apple

 

[sw1tcher]

I feel like Apple is a rudderless ship under Tim Cook. No vision, i's not dotted, T's crossed an afterthought.

Apple's got more than just vision, they've got Vision Pro 😂

 

[vegetassj4]

tim cook is the steve ballmer of apple

He just got mad at the Sonoma programmer

 

[Oscar_440]

New Apple slogan: in future, we'll fix it.
Shame on apple for releasing beta software 😔😔

 

[nikhsub1]

If you use Jamf you likely need to use apple configurator. I use jamf but I don't install any programs via the configurator, I push them via the cloud. Hopefully it can still install profiles though.

 

[B4U]

So unless you are an IT at a big company, keep moving people.

hm...not quite.
I prefer to have the api files in my computer so that I only need to download once and then push to all my devices instead of downloading on multiple devices.
Imagine having to download Pages (272.9 MB), Numbers (255.6MB) and Keynotes (331.6MB) over and over on multiple devices.

 

[goonie4life9]

Folks, this is the most advanced, most powerful, most responsive macOS Apple has ever released. This BRAND NEW macOS takes the very best of what Apple has learned from iOS and brings it to the Mac. These features take the Mac to the next level, allowing seamless integration and powerful new features that pros will love. And Apple didn’t stop there. macOS Sonoma has all new, stunning wallpapers and backgrounds, making the space you work on a piece of art. Apple can’t wait to see the incredible things customers are able to do with the ALL NEW macOS Sonoma.

Notice how Apple never said anything about Apple Configurator? Checkmate, Mac haters!

 

[TriBruin]

IT managers at big companies should not be running Sonoma until at least the 14.3 release.

Nope. From what I am seeing in the MacAdmin community, there are plenty of large organization who have made Sonoma available Day 1. While there are some issues, the biggest issue is whether the software supports Sonoma.

 

[TriBruin]

Like Apple Configurator 2 (2.1.6 came out 9 months ago) is used that much by most people?

Apple already offers built in DFU functionality in Sonoma so that Apple Configurator 2 doesn't need to be utilized. see https://forums.macrumors.com/threads/macos-sonoma-simplifies-restoring-a-mac-in-dfu-mode.2398727/

I wonder if this old Apple Application will be replaced?

Not any time soon. AC2 supports WAY more features than Finder does. Just some examples:

• Install Apps from the App Store that are purchased by the organization and not by individual AppleIDs
• Enroll an iDevice into an MDM without having to walk through setup on the screen
• Install configuration profiles for management. (Not as common now, since anyone managing devices should be using an MDM, but for very small organizations might still use AC2.)
• Mass deploy devices. AC2 supports dozens of devices being deployed at once.

 

[lkrupp]

This is not important news. Large It departments spend weeks, even months testing and configuring a major release like this before even thinking about deploying to. When I was working for a huge telecommunications giant it took almost a year before anything other than security patches was deployed.

 

[lkrupp]

Nope. From what I am seeing in the MacAdmin community, there are plenty of large organization who have made Sonoma available Day 1. While there are some issues, the biggest issue is whether the software supports Sonoma.

Really, name one and that MacAdmin should be fired. Deploying a major OS update on day 1 is the definition of stupid. You even mention the biggest issue is software compatibility. So MacAdmins all over the place deployed without a thought as to whether their mission critical software will still work? Really? Or are you just pulling our legs?

 

[Goodeye]

This is not important news. Large It departments spend weeks, even months testing and configuring a major release like this before even thinking about deploying to. When I was working for a huge telecommunications giant it took almost a year before anything other than security patches was deployed.

True but many large companies and their IT teams also start doing lots of internal testing before pushing it out to everyone else too. The way Apple makes changes to their OS as well as improvements on managing the OS from an enterprise standpoint is allowing many companies from not having to utilize such integrated systems like Jamf or if they do its not as in your face for the end user. The company I work for used to be almost a year before we got the updates. The last couple OS updates it was within 30-60 days. It isn't a start up either, but a publicly traded Fortune 500 company.

IT team tests it and then moves onto a larger internal beta testing group that encompasses all areas of the company who use Macs (the company I work for uses Windows and Macs). Hopefully this is an easy fix but the fact that Apple isn't really providing a timeline and is stating it'll be fixed in "future updates" and using the plural on updates makes it seem like this isn't just an easy fix.

Which is also concerning how something like this could have been missed possibly.

 

[Goodeye]

Really, name one and that MacAdmin should be fired. Deploying a major OS update on day 1 is the definition of stupid. You even mention the biggest issue is software compatibility. So MacAdmins all over the place deployed without a thought as to whether their mission critical software will still work? Really? Or are you just pulling our legs?

Only place I can see this being a think would be with startups. Its a lot of bootstrapping and figuring things out. I could see many startups admins having that day 1 or within a couple weeks simply because there isn't much to test. Major companies though? The earliest I would expect would be 30 but likely 60 days.

 

[iObama]

IT managers at big companies should not be running Sonoma until at least the 14.3 release.

Do you know how many major security patches would go unpatched if that were the case? Not true at all.

 

[TriBruin]

Really, name one and that MacAdmin should be fired. Deploying a major OS update on day 1 is the definition of stupid. You even mention the biggest issue is software compatibility.

Uhm, Apple? Is that large enough for you?

Also, Jamf, Cisco, IBM, and SAP. All of them run by MacAdmins that have years and years of experience. Those are companies that are run by IT teams that embrace the Macs whole heartedly.

So MacAdmins all over the place deployed without a thought as to whether their mission critical software will still work? Really? Or are you just pulling our legs?

No, they are not deploying this "without a thought to whether their mission critical software will still work". They actually use the beta cycle to, you know, beta test and file feedback with both Apple and their software vendors. The have defined teams that are responsible for running beta software and testing their assigned applications.

But, I guess a random poster on MacRumors knows more about managing Macs than the people that do this for a living.

(For the record, my org is holding Sonoma for at least 30 days, we have a couple of vendors that have not confirmed compatibility, but instead say "we think it is going to work". ) But I am already in the process of planning the rollout.

 

[CalMin]

Nope. From what I am seeing in the MacAdmin community, there are plenty of large organization who have made Sonoma available Day 1. While there are some issues, the biggest issue is whether the software supports Sonoma.

Do you know how many major security patches would go unpatched if that were the case? Not true at all.

I was kind of joking. I work as an independent consultant (not in IT) but I do have to work with data in a validated in environment with some big companies. These are the guys who were notoriously conservative about upgrading anything. I was at one company that refused to update from Windows 7 for YEARS because they had legacy software validated on it, and didn't want to revalidate for Windows 10.

My wife's company always sends out email blasts when new iOS comes out to NOT upgrade until they approve it, else risk getting cut off from corporate resources. The approval usually comes 2-4 weeks later, which feels like forever when there is a new feature I can use, but she can't. She hasn't got the Ok for iOS 17 yet!

Big companies tend to be very slow, that's all I was joking about really.

As for me, well, I updated my casual/couch Mac last night and liked it so much that I threw caution to the wind and upgraded my other Macs as well. Including one business critical Mac that I use to make a living. So far so good... 😬

 

[123]

Imagine having to download Pages (272.9 MB), Numbers (255.6MB) and Keynotes (331.6MB) over and over on multiple devices.

I imagine that... takes 20 seconds per device.