Apple Debuts New $29 AppleCare+ Plan for AirPods and Beats

Discussion in 'iOS Blog Discussion' started by MacRumors, Sep 10, 2019.

  1. MacRumors macrumors bot

    MacRumors

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    [​IMG]


    Alongside new iPhones, Apple Watch models, and an updated iPad, Apple today released a new $29 AppleCare+ plan that's designed specifically for headphones like AirPods and Beats devices.

    AppleCare+ extends the warranty of AirPods, Beats earphones, and Beats headphones to two years from the date of purchase (up from one year) and includes two incidents of accidental damage coverage for a $29 service fee.

    [​IMG]

    The AppleCare+ plan for headphones can be bought when purchasing new AirPods or Beats or within 60 days of the purchase. Buying AppleCare+ after the initial purchase will require a visit to an Apple Store or by calling a specific support number and running a remote diagnostic.

    AppleCare+ is available for the following devices:

    [*]AirPods
    [*]Beats EP
    [*]Beats Pro
    [*]Beats Solo3 Wireless
    [*]Beats Studio3 Wireless
    [*]BeatsX
    [*]Powerbeats Pro
    [*]Powerbeats3 Wireless

    The plan covers the headphones, the battery, and the included USB charging cable along with the aforementioned two incidents of accidental damage. Software support is also included, and Apple's support staff will be able to answer any questions that Beats and AirPods owners have.

    Article Link: Apple Debuts New $29 AppleCare+ Plan for AirPods and Beats
     
  2. Bawstun, Sep 10, 2019
    Last edited: Sep 11, 2019

    Bawstun macrumors 68000

    Bawstun

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    #2
    Ahh, a way to grow the Services revenue so they can inflate statistics later on in the year. They’ll sell a bunch of these at that $29 price.
     
  3. martyjmclean, Sep 10, 2019
    Last edited: Sep 12, 2019 at 7:51 AM

    martyjmclean macrumors 6502

    martyjmclean

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    #3
    I've had my launch AirPods replaced three times for free. Apple hands out replacements as soon as you say "one of them is too quiet" or "doesn't connect properly", and the warranty resets so I don't really see a need for this.
     
  4. turbineseaplane macrumors 601

    turbineseaplane

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    #4
    Soon they’ll be selling AppleCare Protection for your AppleCare Protection Plan
     
  5. rjp1 macrumors 6502

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    #5
    I’ll wait for the AppleCare+ for AppleCare.
     
  6. rafark macrumors 65816

    rafark

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  7. dz5b609 macrumors member

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    Mar 22, 2019
    #7
    Inflate how exactly? Profit is profit, hardware has a longer lifespan so you need to diversify your portfolio. Services profit is even more desirable than hardware profit is because of the continuity factor. Why do you think Apple is starting all these services?
     
  8. MrGimper macrumors 603

    MrGimper

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    #8
    Not entirely sure why all the negativity around this?
     
  9. beanbaguk macrumors 6502a

    beanbaguk

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    #9
    Nice we get 2 years as standard in Europe.

    If the plan exists here, does it extend it to 3 years?
     
  10. Spizike9 macrumors regular

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    #10
    Dang, I got my power beats pro for Father’s Day so I’m outside the 60 day window. Otherwise I definitely would have added this to my headphones.
     
  11. jprmercado macrumors member

    jprmercado

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    #11
    Not sure, either. It’s not like Apple’s forcing anyone to buy it. I think it’s a good thing to have this available for those who want it.
     
  12. Solomani macrumors 68040

    Solomani

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    #12
    The negativity comes from people who have no understanding of business. Apple is a business. Sure, sometimes Apple (wrongly) gives the impression that it's a charitable social justice organization. But in the end, it's a business. It's there to make a profit in order to survive and continue to exist.

    The problem above is with the people thinking that Apple is forcing them to pay for a $29 extended warranty (AppleCare). They don't understand that it's just an option, usually taken by Apple customers with expendable income (e.g. the Kardashians and all the millionaire celebrities and Twitter influencers that use Apple products).
     
  13. Geurt macrumors regular

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    #13
    I heard a "Pro" offering is on its way ;)

    Good to have this Apple Care stuff, with modern technology bad luck is around the corner. On the other hand it will hurt much less when your AirPods cease after the warranty period, consuming makes the world go round... we should repair more stuff, good riddance.
     
  14. MrGimper macrumors 603

    MrGimper

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    #14
    I get AppleCare+ on all my devices, and would have taken this out on my AirPods 1.5 had it been available. My wife and I both have Powerbeats Pro so may get it for those.

    AC+ has allowed my to replace my iPP 10.5 3 times for screen bright spot issues, iPhones for faults with home button, and AW with mic and display issues. All with a quick chat and Express Replacement, zero hassle.
    --- Post Merged, Sep 11, 2019 ---
    Is that in Europe, or in the European Union..........?
     
  15. newyorksole macrumors 68040

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    #15
    That’s all I expect to see now. It’s hard to find normal / rational comments. Sad.
     
  16. Salty Pirate macrumors 6502

    Salty Pirate

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    #16
    60 days!? I bought the powerbeats pro right when they came out.
     
  17. Breaking Good macrumors 65816

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    #17
    In a way it already exists since you can get theft protection on some items.
     
  18. SidricTheViking macrumors regular

    SidricTheViking

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    #18
    Which part of Europe offers 2 years as standard. In Ireland and the UK (and several other countries) iPhones, iPads, Macs etc. all come with a 12-month limited warranty. That’s it. There is Consumer Law, which is a whole different thing and varies from country to country across Europe. In some places the responsibility falls on the seller, in others it falls on the manufacturer.
     
  19. Dominicanyor macrumors 65816

    Dominicanyor

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    #19
    Apple should let people purchase AppleCare after the 60 day period.
     
  20. jonblatho macrumors 65816

    jonblatho

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    #20
    If you contact support now, and I mean now, they may make an exception for you. I’ve activated AppleCare+ like a week outside the activation window, but I also had a genuine reason for doing so (we weren’t aware that the device had been activated before we purchased it at a carrier store, thereby shifting the deadline earlier than we thought it would be).
     
  21. boccabella macrumors regular

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    Oct 26, 2010
    #21
    These warranty schemes should be outlawed. If they were in the best interest of the consumer Apple and others WOULD NOT BE OFFERING THEM.
     
  22. Macwick macrumors 6502

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    #22
    Key question: does accidental damage include losing one or both AirPods?

    If so, it's well worth the $29.
     
  23. turbineseaplane macrumors 601

    turbineseaplane

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    #23
  24. I7guy macrumors Core

    I7guy

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    #24
    Exactly. Something providing value to the customers. I’m in on the $29.
     
  25. beanbaguk macrumors 6502a

    beanbaguk

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    #25
    That would be the EU.

    Old but still very valid today

    https://www.theverge.com/2012/4/2/2919756/apple-eu-statutory-warranty-two-years
    --- Post Merged, Sep 11, 2019 ---
    You need to read up on your EU consumer rights and law!

    https://www.theverge.com/2012/4/2/2919756/apple-eu-statutory-warranty-two-years
     

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30 September 10, 2019