I think the details are a little vague to be honest. Were only the files in question removed? I would assume that a factory restore of an iPod would entail wiping the entire library and require a re-sync for ALL content. Were the files in question part of an iTunes library, synced via iTunes, and subsequently deleted in iTunes, or were they synced via third party application?
I think that is a great question, but can we at least agree that the article shows Apple admitting to deleting music in some capacity. They said it was for the consumer's well being, but lets not act like it did not happen.
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