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We're talking about a device whose firmware has been "cracked" - by a competitor no less. The only semantics are whether or not you believe it should be allowed.

There's quite a difference between "you are doing something wrong", which is quite rude, and what he actually said.

If Apple was to force a factory reset for Jailbroken devices, would this not be more or less the same thing as resetting the iPods?
 
So, say you ordered a shelf from Amazon. Does Amazon have the right to tell you the only things you can put on those shelves are other items you purchased from Amazon?

If I buy an Amazon Fire Phone, do I complain to Amazon that when I use their built in service to purchase devices, that it only takes me to Amazon and not some other website? I mean, isn't Amazon beholden to make their service work with all other websites as well then? Maybe there should be a class action lawsuit against them as well for not opening up their device to allow other websites to plug into their service?
 
How does one download music from a competing service to iTunes? Or do they mean it was downloaded elsewhere and then imported into iTunes?

I must say though this security director isn't doing Apple any favors:

Wasn't real networks music files only playable with their player or you could burn to CD? Wasn't this when all the music files were protected?

So it wouldn't work on the ipod because real networks files were protected/DRMed?
 
They detected music not purchased from Itunes, threw up an error and forced them to factory reset. Quit being such an apologist. It's disgusting.

You are well-acquainted with the facts then, yes? Was it only DRM'ed third-party purchases that caused this issue? I ask because having been an iPod user since 2004, I have never seen this issue, and I've only purchased a handful of songs from iTunes. I have ripped CDs and purchased DRM-free music from a number of other places, so I have plenty of music from non-iTunes sources. But this is purely anecdotal, so I am keeping an open mind with regards to other accounts.

If only third-party DRM'ed files cause this problem, I don't see legitimacy in the complaint. AFAIK, Apple only allowed FairPlay DRM or non-DRM'ed content, and AFAIK Apple was the only officially accepted source of FairPlay DRM content. People need personal accountability. If they bought something or used a tool that was not officially sanctioned by the manufacturer, they are accepting a certain amount of risk. Now if the seller of the content guaranteed compatibility with FairPlay, then I can see a legitimate complaint against the seller, but still not Apple unless there was an agreement in place between Apple and the seller with regards to the use of FairPlay.

If you don't like the terms of the product, then vote with your wallet. If a person failed to research the limitations of the iPod with regards to compatibility with alternative digital storefronts, that's on them.
 
Kind of a misleading title... its not like Apple went in and deleted those specific songs without the owner knowing (essentially like hacking). The iPod was restored, which coincidentally erases the entire contents of the iPod.

Hey...I like my apple products as much as the next guy, but the my take away from this is story is that I can't by music from anywhere to play on my iPhone/iPod.

I know others have done this too with thier proprietary products which in my opinion was wrong also.
 
You are well-acquainted with the facts then, yes? Was it only DRM'ed third-party purchases that caused this issue? I ask because having been an iPod user since 2004, I have never seen this issue, and I've only purchased a handful of songs from iTunes. I have ripped CDs and purchased DRM-free music from a number of other places, so I have plenty of music from non-iTunes sources. But this is purely anecdotal, so I am keeping an open mind with regards to other accounts.

If only third-party DRM'ed files cause this problem, I don't see legitimacy in the complaint. AFAIK, Apple only allowed FairPlay DRM or non-DRM'ed content, and AFAIK Apple was the only officially accepted source of FairPlay DRM content. People need personal accountability. If they bought something or used a tool that was not officially sanctioned by the manufacturer, they are accepting a certain amount of risk. Now if the seller of the content guaranteed compatibility with FairPlay, then I can see a legitimate complaint against the seller, but still not Apple unless there was an agreement in place between Apple and the seller with regards to the use of FairPlay.

If you don't like the terms of the product, then vote with your wallet. If a person failed to research the limitations of the iPod with regards to compatibility with alternative digital storefronts, that's on them.
I know just as much as everyone else here, and because you didn't have it, doesn't mean others didn't have it happen. Obviously, there is some legitimacy as this case has been going on, from what I can see, for 10 years, if it had no merit, I would assume it would have been shut down long ago, not keep going for 10 years.
 
You are well-acquainted with the facts then, yes? Was it only DRM'ed third-party purchases that caused this issue? I ask because having been an iPod user since 2004, I have never seen this issue, and I've only purchased a handful of songs from iTunes. I have ripped CDs and purchased DRM-free music from a number of other places, so I have plenty of music from non-iTunes sources. But this is purely anecdotal, so I am keeping an open mind with regards to other accounts.

If only third-party DRM'ed files cause this problem, I don't see legitimacy in the complaint. AFAIK, Apple only allowed FairPlay DRM or non-DRM'ed content, and AFAIK Apple was the only officially accepted source of FairPlay DRM content. People need personal accountability. If they bought something or used a tool that was not officially sanctioned by the manufacturer, they are accepting a certain amount of risk. Now if the seller of the content guaranteed compatibility with FairPlay, then I can see a legitimate complaint against the seller, but still not Apple unless there was an agreement in place between Apple and the seller with regards to the use of FairPlay.

If you don't like the terms of the product, then vote with your wallet. If a person failed to research the limitations of the iPod with regards to compatibility with alternative digital storefronts, that's on them.

This hit the court system in '05 that means most of this stuff was happening pre '04 so figure '02-'04. I've not had this problem either but I wasn't using iPods in the early 2000's I was doing to much army stuff at that time.
 
I know just as much as everyone else here, and because you didn't have it, doesn't mean others didn't have it happen. Obviously, there is some legitimacy as this case has been going on, from what I can see, for 10 years, if it had no merit, I would assume it would have been shut down long ago, not keep going for 10 years.

I did say that my experience is only anecdotal evidence and that I was keeping an open mind on the matter.

Just because a claim is not legitimate does not mean the case is closed immediately. The plaintiff is trying to make a case for the legitimacy of the complaint. All I am saying is that certain circumstances, if they are in fact the circumstances of the case, would make that complaint invalid in my mind.
 
This is back when Real figured out how to Fairplay-encrypt their own content so they could sell it (which back then required DRM or the labels wouldn't license it) and have iPods/iTunes be able to play it. They called it Harmony. Apple of course didn't like that.

Wouldn't their reverse-engineering of FairPlay be a violation of the DMCA?
 
This hit the court system in '05 that means most of this stuff was happening pre '04 so figure '02-'04. I've not had this problem either but I wasn't using iPods in the early 2000's I was doing to much army stuff at that time.

But the articles all claim the "deleting" was done from '07-'09...
 
Only Apple apologists would let Apple off the hook for this. Next, you'll be saying the owners of these iPods should apologize to Apple for buying music from places other than iTunes. :rolleyes:
I believe you should read below. This guy phrased it much better than I could. You should read the articles and not just titles.
Title: Apple Deleted iPod Owners' Songs Downloaded From Competing Music Services Between 2007 and 2009

Corrected Title: iPod Owners' Songs Downloaded From Competing Music Services Between 2007 and 2009 Didn't Sync to Their iPods

Exactly.
 
These comments are wimpy at best.

People don't seem to get it. Why should Apple have let another company into its ecosystem.
If I own a grocery store, you can't come in and tell me you are going to put your stuff on my shelves! And if you do, I would most certainly throw you and your stuff out on the curb.
After Apple wins this, and they will, I hope they take each an every individual in this sham of a class action to court and sues them into abject poverty.

haha....the true American way. :)

The proper analogy is; I purchased your brand of refrigerator and you only want me to buy my groceries from you. So you went into my fridge and threw out all my snacks that I bought from someone else. It's my fridge to put in what I want. Stay The F out of my Fridge!
 
The proper analogy is; I purchased your brand of refrigerator and you only want me to buy my groceries from you. So you went into my fridge and threw out all my snacks that I bought from someone else. It's my fridge to put in what I want. Stay The F out of my Fridge!

Stop with the analogies. They don't make any sense.
 
This is arguing for the right of one piece of software (from one company) to ignore another piece of software's (at another software company) established interfaces and integration points, and instead use kludges and hacks to inject their data into a data synchronisation system, and when the book-keeping data sees that the system integrity is compromised, due to any number of possible explanations, not to repair itself but to allow the mis-sync to remain, in case that data was intentionally put there by the first piece of software. No matter if that means the DRM has been compromised, or the file-system has been corrupted. And now the second company should support the first company's kludge, and pay for development efforts to try to detect and differentiate this scenario from other failure scenarios.
 
I did say that my experience is only anecdotal evidence and that I was keeping an open mind on the matter.

Just because a claim is not legitimate does not mean the case is closed immediately. The plaintiff is trying to make a case for the legitimacy of the complaint. All I am saying is that certain circumstances, if they are in fact the circumstances of the case, would make that complaint invalid in my mind.
And I appreciate the open-mindedness, but if it's been 10 years, don't you think they would have shut the lawsuit down by this point? That's an awfully long time for something like this IMO.

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I believe you should read below. This guy phrased it much better than I could. You should read the articles and not just titles.


Exactly.
And his "corrected" title, is not correct from what has been released.
 
Has this affected any users on this site? I never had a problem with this but I also never bought DRM music. Couldn't you just burn your music DRM to CD and then rip it to get rid of the DRM. To me this might be a problem but nothing to sue about, as my understanding is that there was workarounds. I'm far from an apple apologist, but this issue is so minor. Now that being said, apple should get more than sued for the iMessage fiasco as that was pure evil IMO. I think the DOJ should open a huge investigation on that one. IMessage should never have been released without a way to properly disable it.
 
Also editorializing statements. Clover is my least favorite MacRumors writer. Her work is consistently subpar.

Except if you actually read the article in the WSJ Apple pretty much confirmed that the headline is 100% true

...DVD Jon” and “Requiem” made Apple “very paranoid” about protecting iTunes. Updates that deleted non-Apple music files were intended to protect consumers from those system break-ins.

Apple will argue why they deleted the files.

SO the headline is misleading yet a spokesman for Apple said that updates deleted non-apple music files to protect consumers?

Explain was exactly is misleading?

So did Apple delete people's music after an update?

It is a yes or no question.

Can you 100% for sure say that anytime someone updated who had 100 songs they had 100 songs after the update? Only a yes or no is needed
 
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Except if you actually read the article in the WSJ Apple pretty much confirmed that the headline is 100% true

...DVD Jon” and “Requiem” made Apple “very paranoid” about protecting iTunes. Updates that deleted non-Apple music files were intended to protect consumers from those system break-ins.

Apple will argue why they deleted the files.

SO the headline is misleading yet a spokesman for Apple said that updates deleted non-apple music files to protect consumers?

Explain was exactly is misleading?

I think the details are a little vague to be honest. Were only the files in question removed? I would assume that a factory restore of an iPod would entail wiping the entire library and require a re-sync for ALL content. Were the files in question part of an iTunes library, synced via iTunes, and subsequently deleted in iTunes, or were they synced via third party application?

If the files in question had DRM that didn't conform perfectly to the FairPlay spec or somehow otherwise corrupted the database, I don't find the situation that unreasonable to be honest. They never advertised the device to work with third-party services or DRM content.
 
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