Apple developer refund?

Discussion in 'iOS Programming' started by sigg66, Dec 30, 2015.

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  1. sigg66 macrumors newbie

    Joined:
    Dec 30, 2015
    #1
    I have submitted my 20MB game for review weeks ago, and even though I got the expedited review, I still have not heard anything back, and it's still 'in review'. I've phoned and no one can give me a definitive answer, so seems like it won't get approved. So is there any way to get a refund on my Apple developers license?
     
  2. Mascots macrumors 65816

    Mascots

    Joined:
    Sep 5, 2009
    #2
    No refunds.

    Stasis issues have happened to some people before - I've that you should remove the app (developer reject) and resubmit it. On average it takes ~7 days.
     
  3. Boris-VTR macrumors regular

    Joined:
    Apr 18, 2013
    #3
    One of my apps was in review stage for 3 days and it got approved. Give them couple of days.
     
  4. sigg66, Jan 1, 2016
    Last edited: Jan 1, 2016

    sigg66 thread starter macrumors newbie

    Joined:
    Dec 30, 2015
    #4
    I've given up, been in review for way to long. They say it's 'technical issues' but that's gone on for weeks. Scam in my opinion
     
  5. ArtOfWarfare macrumors 604

    ArtOfWarfare

    Joined:
    Nov 26, 2007
    #5
    Can you give us the date that you submitted it and the date they changed the status to "In Review"?

    In my experience, it has taken anywhere from a day to a month from when I submit to when they approve (or reject). Depends on the time of year. In December, they receive a lot of submissions and simultaneously, a lot of employees take time off. So December is always a bad month to submit during.

    Also, "In Review" is a misleading status. Submissions are reviewed separately by two individuals. You get told its "In Review" from the moment the first person starts reviewing your app until the second person finishes. Each person reviews your submission for anywhere from a few minutes to a few hours, but there's an indeterminate period of time, possibly over a week long, between when the first person finishes and the second person starts.

    It'd be nice if they broke down "In Review" to "In First Review", "Awaiting Second Review", and "In Second Review".
     
  6. Mascots macrumors 65816

    Mascots

    Joined:
    Sep 5, 2009
    #6
    Routinely, it's 7 days with maybe one exception for me. Not counting the holiday downtime, of course.
     
  7. Boris-VTR macrumors regular

    Joined:
    Apr 18, 2013
    #7
    In december i submited 3 apps and each of them took exactly 7 days.
     
  8. SHNXX macrumors 68000

    Joined:
    Oct 2, 2013
    #8
    i have a developer account i've been trying to upgrade to the company account from individual but it seems like they just won't do it.
     

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