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I live in a rural area and have slow DSL also. It is never going to improve here unless they roll out some kind of cheap wireless internet because I'm way off the road and don't even have any utility poles for the cable company to string wires. So I'm stuck with Verizon copper that is buried somewhere.

I knew all of this when I moved here 8 years ago and it was a trade-off that was worth it for living in a secluded natural location.

But I'm so mad at Apple! :D

I'm slightly familiar with situations like yours. I live in Kansas about an hour from Kansas City. While I live in a sizable bedroom community where cable broadband is everywhere and AT&T U-Verse covers a portion of town (no Google Fiber here :'(), my boyfriend's dad lives a few miles outside of town in the country. He's on a dirt county road but not too far from the intersection of two US highways and less than 3 miles from a major interstate. Yet he doesn't get cable service from town even after 20 years in the house and suburbia slowly encroaching. When he had internet, it was via Wimax. But it's a tradeoff for a guy who likes his privacy despite having worked in IT.

OP, exchanging a laptop and getting mad at the computer maker won't change your situation. Pressure your service provider to provide better service or pay extra for such if you want it. If faster internet is important to you, then consider moving elsewhere.

The push for better rural broadband is slow, but it's coming. I read a while back that internet will be next on the government's list after digital broadcast TV and trading out the copper phone lines. Internet may actually be part of the phone stuff.
 
This is the oddest post I have seen on MacRumors for awhile and that is saying something...
 
Wait...I'm really unclear on this. You're mad at Apple because you have a poor ISP?

How is that Apple's fault?:confused:

Also curious...did you buy the MBP from Apple online? Or did you buy it from another supplier?

My disappointment with Apple is the outdated operating system (year and a half old) installed on a recently purchased NEW MacBook Pro computer.... in addition, not offering rural america options to purchase (disks) for new operating systems/updates and software (such as a hefty FCP X, compressor, and motion5). ONLY one Apple store 125 miles from me in the state of Iowa- I understand there is a reseller within 25 miles but try to go in and get a complete operating system update ....
 
My disappointment with Apple is the outdated operating system (year and a half old) installed on a recently purchased NEW MacBook Pro computer.... in addition, not offering rural america options to purchase (disks) for new operating systems/updates and software (such as a hefty FCP X, compressor, and motion5). ONLY one Apple store 125 miles from me in the state of Iowa- I understand there is a reseller within 25 miles but try to go in and get a complete operating system update ....

Mountain Lion is not outdated - it is just not the most current. It runs perfectly well. There are plenty of threads on the forum from people who have Maverick and want to go back to ML.

You still haven't told people where you bought the MBP. Even though Mavericks has been out for a couple of months, there are still Macs available for sale with Mountain Lion - they were just in stock before Mavericks was released. Apple doesn't go around opening up boxes of existing stock just to install the latest version of the OS - it would take too much time and effort. Back when the OS was distributed by DVDs, when there was an update Apple would include a DVD for the newer OS in the box with the shipment of the new machine.

Apple is not responsible for the speed of your ISP.
 
at best 8.50 down and 4.95 up...
it takes between 12-15 hours....

8.5 Mbps isn't that slow and shouldn't translate to 12-15 hours downloads.

What you consider abnormally slow in the rural US is pretty much the average in urban Canada, and people here do just fine with relatively slow Internet speeds.

Take for example the 10.9.1 update, which was 243 MB.
243 MB = 1944 Mb / 8.5 Mbps = 3.8 minutes.
Not too bad for a download you can simply put in background while you use your Mac as usual.

If your ISP somehow give you less than 1% of the advertised speed, then definitely contact them.

If you're talking about upgrading the whole OS (~5GB download), then I don't see what's so problematic in waiting a full day to get it. It only happens once a year and again, you can still use your Mac as it downloads in background.

If the App Store's download manager doesn't play nice with your constant disconnecting, you could download Mavericks' DMG using a torrent.
 
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SLOW INTERNET FOR RUARAL AMERICA:
You either don't know this or really don't care.....Unlike many who have access to High Speed internet access rural residents are forced to accept basic DSL broadband. (1.5 down x 1.0 up) translated means at best 8.50 down and 4.95 up.... I have been an avid apple consumer since that world changing 1984 event...... and now if I want to update operating systems or download lengthy program updates - it's all via the slow rural American internet..... to perform an operating system update, if my IP doesn't time out..... it takes between 12-15 hours.... do in part to over capacity on my rural DSLAM. WHY not provide a Disc, we can either pay extra for it or return it by a certain date and pay hefty penalty if not returned in a timely manner.
TOTALLY INCONSIDERATE.....
OUT-DATED OSX:
I just purchased a (what I thought was a new) MacBook Pro, although I was aware there were newer Retina models available for sale. I get it in the mail open the NEW packaging only to find out it is at least a year and a half old and the mid-2012 operating system and needs to be update to OS X Mavericks. (see above 12-15 hours for update) I called to get return authorization and it will be sent back Monday... :mad:@:apple:

12-15 hours? Just leave it over night.

My neighbour hood is stuck on DSL too and the max I have been getting is 2.5 down and 0.5 Up. I would much rather leave my laptop on over night and update than pay for a disc and end up losing it.

When updating to Macericks, I simply started the update a morning before I was of to work and came back to it updated
 
My disappointment with Apple is the outdated operating system (year and a half old) installed on a recently purchased NEW MacBook Pro computer.... in addition, not offering rural america options to purchase (disks) for new operating systems/updates and software (such as a hefty FCP X, compressor, and motion5). ONLY one Apple store 125 miles from me in the state of Iowa- I understand there is a reseller within 25 miles but try to go in and get a complete operating system update ....

Apple sells a SINGLE model that is available with an optical drive. Discs aren't going to do very many people much good.

Instead of complaining about how Apple distributes software and updates, complain to your ISP about their slow speeds.
 
It's not just Apple, it's the whole trend in general. Physical media is going to be extinct before the next decade is up and you're going to be dealing for 15 hour downloads more and more often. Time for your ISP to get on board. Complain to them, not Apple.
 
Dude, if you haven't gotten the drift - optical disks are the past and isn't coming back any time soon. Go find a faster connection or let it sit a day while it downloads. It does cache downloads should the connection drop.
 
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I live in the rural area and barely get 1 down. :p
I don't mind the updates much, I frequently go out to big cities. My big rant is the amount of Apple stores. I hate that there's no Apple store within 1 1/2 hours of me.
 
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