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Apple Drops Free AppleCare, Lowers Discount on Macs for U.K. Students

dannys1 said:
And Apple will happily repair it for you if its in the 1 year warranty and most likely in 2 years under EEC law (which someone here claims doesn't exist despite it being written in big writing under every check out on the Apple store).
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I can point you in the direction of the EU directive if you like and let you look in vain for this mythical 2 year warranty. Apple grants you a one year manufacturer's warranty which is in addition and cannot override your statutory rights, which is a minimum 2 year guarantee as directed by the EU (6 years in England and Wales).
There is also no such thing as EU law. The EU parliament only has the power to issue directives, which each member state has to incorporate into its own legislation. Consumer law will thus vary from country to country.

It is Apple's passing of its limited manufacturer's warranty as the sum total of its obligations that has landed it in hot water.
 
thewebb said:
Actually, yeah. I mean relatively... they are heading down.

https://ycharts.com/companies/AAPL/profit_margin
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Thanks for this reply. It was one of those times when you're corrected and the first instinct was to smile and nod rather than get defensive. Nice one! =) I still contend that they're not 'hurting', but suddenly that becomes a much more subjective comment given that, in the strict terms of capitalism, anything short of exponential growth is failure.
 
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Historically the student discount and free three year warranty was a good deal which was very hard to beat.

I would say that the refurb store now offers the best value for money.
 
thedon1 said:
Voting with your wallet is the most effective thing someone can do. I'm sure they had their analysts worked out that these changes wouldn't really reduce demand and so they can implement them without worrying. If students stopped buying their computers, they'd have to do something.
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Right track but probably even simpler than that. The extra warranty (a benefit only in the UK I believe) was used as an incentive to sell Macs and help hook in future Apple customers. But the Mac's "halo effect" has vanished so its reason for incentivizing EDU purchases is nill now. Apple now cares about Mac sales as much as GE cares about toaster sales. It's just another product in its line up at this point. For comparison there is only a 1% revenue differential between "services,", i.e., media and s/w downloads and Mac sales and a 3% difference between accessory sales and Mac sales. Also nixing the warranty also makes it's EDU program more consistent worldwide.
 
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Under the terms of the framework, universities may – should you wish to do so – buy from us as the number one supplier without having to undertake any further competition processes.
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It's not for students - just purchases from the school/university etc.
 
Kebabselector said:
It's not for students - just purchases from the school/university etc.
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Thought I'd confirm and elaborate for anyone else that comes across this.

I have spoken to them to clarify if students can purchase through them. When they say individuals they mean staff/faculty.

They've confirmed they don't sell directly to students and Apple currently wants students to purchase through Apple directly instead (using Unidays/StudentBeans/direct verification to attain the new 10% discount and no 3 Year HW cover :( ).

However, they've said its worth checking with your Uni if they offer a programme for students to purchase through the Uni. In that case the purchase goes Stone Group -> Uni -> Student, which is permitted. Good luck.
 
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