That's not even the point. It's the fact they are ending this deal when they've continue to make tons of money with this discount all those years before. Why the need to end it now? I can't see any reason for this move, other than pure greed.
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Apple Drops Free AppleCare, Lowers Discount on Macs for U.K. Students
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That's not even the point. It's the fact they are ending this deal when they've continue to make tons of money with this discount all those years before. Why the need to end it now? I can't see any reason for this move, other than pure greed.
What about battery though? You can't claim a battery is faulty if it under-performs 2 years after you bought it, but it is covered under warranty (and Apple Care). As others have said, with consumer law the onus is on you to prove the fault existed at the time of manufacture - which is not easy (or if it is, please tell me - I had to argue with a store manager for an hour & they downright lied to me about 'refraction' and nonsense like that).
I've looked at my order from 4th June of this year, and it looks like my AppleCare is valid for 3 years. I think I calculated the discount to be £100 less than before.
Using my exact configuration, this is the latest price at this moment in time:
Whereas my order was:
Though, Applecare was never free for me.
Using my exact configuration, this is the latest price at this moment in time:
Whereas my order was:
Though, Applecare was never free for me.
Aye. UK law provides a lot of the protection you could possibly want- AppleCare is sort-of pointless in the UK (does make life a little easier when you need service, but little more than that).
You mean a company exists to make money and you don't get free stuff forever?! OH MY GOD!
Yeah, well that sucks. If anything, Cook should be giving students and teachers a bigger discount. They can afford to do that and not just give away overstock of headphones from a company they wasted 3 Billion on. It's so sad I have to literally be a nag for the student discount any time I was buying Apple product for university in NYC.
And I've spent thousands at retail too.
And I've spent thousands at retail too.
A couple of years ago my three year old iMac (mid-2011) developed a fault with the LCD.
Although it cost me £29 for an engineer's report from KRCS I did use Section 75 to get it replaced free of charge with Apple.
However... The cynical part of me can't help but feel this tactic has been pulled ahead of our EU Referendum next week.
Although it cost me £29 for an engineer's report from KRCS I did use Section 75 to get it replaced free of charge with Apple.
However... The cynical part of me can't help but feel this tactic has been pulled ahead of our EU Referendum next week.
So since you seem comfortable deciding these things for Apple, exactly how much do you think Apple should be allowed to make? What kind of discount should they give you, and why are you more important than everyone else who doesn't, say, have the money for college? What do you say to people who own their stock (even small amounts like a few shares) that makes you more important than any of them when they are investing (risking) their money and you aren't?
When you're fighting for your rights under the Consumer Rights Act it's true that it takes time and effort and the first answer is always 'no', but this is how they weed out the uncommitted. You need to understand your rights and you need to be prepared to go to small claims. This is not unique to Apple, it applies to everyone.
I have had an iPhone and a Retina display on a Macbook replaced outside of warranty.
Companies are trimming down benefits all over the place. It's not just Apple. BMW USA recently trimmed 4 year maintenance to 3 and also won't cover wiper blades or brake pads or brake discs. Last time I checked BMWs cost more than any Apple computer.
Agreed. IBM just cut their severance "payout" from a max of 26 weeks pay to a flat ONE month salary in January. They followed that up on Feb 28 by laying off 20K employees. It's starting to suck everywhere.
£999 is for a MacBook Pro with Retina display.
http://www.apple.com/uk/macbook-pro/specs/ shows £899 for the (base) 13-inch MacBook Pro. (£808.80 including VAT in Apple Store for Education.)
Even with this "greedy" move by Apple, the U.K. has it way better than we do in Australia. A 13-inch AU$1549 MacBook Air gets a $70 discount. (4.5% off) And AppleCare that's normally AU$279 you get $50 off, getting you an 18% discount.
So I wouldn't be complaining about 10% off a Mac and 75% off AppleCare.
So I wouldn't be complaining about 10% off a Mac and 75% off AppleCare.
I just can't understand how the country that generates more wealth than any other probably has the worst consumer and employment protection in the Western world. Somewhere along the line somebody is making a heck of a lot of money and it's not the general populous.
Nah. The Sale of Goods Act 1979 (since amended) gave the UK better statutory rights way ahead of our EU partners. The EU directive in 1999 added nothing and seemingly lifted chunks wholesale out of the UK act. Having said that, as already stated above, statutory guarantees are no substitute for wider ranging manufacturer warranties.
Every time Apple ploughs money into a lame operation like Beats, my heart sinks because the cost eventually gets pushed down the line. Shareholders never want to pay for the profligacy of the management they tolerate.
It does seem a bit greedy not going to lie, also feel very fortunate I got iMac before this changed!
As for comparing to AUS I could counter that and compare UK prices to USA, it's all relevant unfortunately. If I were to fly to the US and convert the cost its much cheaper then the UK.
Though, Applecare was never free for me.
Free 3yr AppleCare was included. The £40 you paid was to upgrade (uplift) the telephone support to the full 3 years.
Only if you buy from Apple, otherwise the onus as said is on you to convince the retailer who then has to go after the manufacture. My iPad died and the apple store would replace it, but wanted for £200 for out of warranty replacement, or advised me i would need to return it to where i purchased it from and pursue it with them directly.
Apple talk about quality and care of the construction of their devices so should stand by the quality of their products and offer a decent warranty (3 year) in the first place - Applecare should just be an insurance policy for damage.
To be fair to Apple I've just had a little situation with them, and they didn't even query they just resolved it.
My better half being a teacher ordered an iMac for us through the education rate via online chat. I've looked at her order and some other details and noticed the iMac was discounted but not there Apple Care(£102) instead of £79, they're also offering free beats headphones (bare in mind this was ordered 8/6 and was delivered 13/6, so before the Beats promotion was out)
So I called them and asked why there was a difference, and basically the chap she was speaking to online, created the order through the business employee program and not the educational site, they're going to credit the loan with the difference. I then asked about the free Beats headphones and basically said 'I'd hate to have to return the order, and to the same process again'. Hands up for Apple as there going to send me over a code that will cover the cost of the headphones.
I guess its some of the small battles that don't get mentioned as much, that can shine a better light on Apple in situations likes this.
My better half being a teacher ordered an iMac for us through the education rate via online chat. I've looked at her order and some other details and noticed the iMac was discounted but not there Apple Care(£102) instead of £79, they're also offering free beats headphones (bare in mind this was ordered 8/6 and was delivered 13/6, so before the Beats promotion was out)
So I called them and asked why there was a difference, and basically the chap she was speaking to online, created the order through the business employee program and not the educational site, they're going to credit the loan with the difference. I then asked about the free Beats headphones and basically said 'I'd hate to have to return the order, and to the same process again'. Hands up for Apple as there going to send me over a code that will cover the cost of the headphones.
I guess its some of the small battles that don't get mentioned as much, that can shine a better light on Apple in situations likes this.
Five years / six years is when your rights expire. Not the time how long Apple or another seller would have to fix problems. That's for a "reasonable" time, which is typically two years.
Wow, thanks Apple.. Would it kill them to lower their astronomical profit margins just a little for the cause of "Education" that they seem to care so much about? Sure, I get that they have to make a profit, but doing 3 years of free repairs really helps a lot of students who might struggle to afford a costly repair. And the 15% discount on Macs made them a lot more accessible.
Any chance the new MBPs will launch before the end of the Back to School season? At least then I'd be able to sell the 'free' Beats to recoup the extra £200 Apple have decided to add on.
Any chance the new MBPs will launch before the end of the Back to School season? At least then I'd be able to sell the 'free' Beats to recoup the extra £200 Apple have decided to add on.