Apple Erroneously Sending iTunes Connect Email to Users

[MacRumors]

Apple is erroneously sending emails to users asking them to update their iTunes Connect banking information, but the users receiving the emails often have no content being distributed via the service.

Users have flocked to Twitter to share their confusion over the email, which reads, "we're reaching out because your banking information in iTunes Connect is invalid and needs to be corrected to ensure the successful payment of any amounts owed to you."

For many users, the email is signed by the Apple Music Team, which would imply those receiving the email are artists with content on Apple Music. For reference, iTunes Connect is what producers, artists, writers, and more use to distribute their content across Apple's platforms.

https://twitter.com/x/status/1552542573654265856

https://twitter.com/x/status/1552553912955273217

https://twitter.com/x/status/1552625417760260096

https://twitter.com/x/status/1552516187094802433

"Once your banking information is corrected, it may take up to two payment cycles to send your payment. If you have any questions, contact us," the email continues. For users who do not use iTunes Connect, it's probably safe to simply ignore the email.

Article Link: Apple Erroneously Sending iTunes Connect Email to Users

 

[jdmachogg]

Oohhh so I'm not going insane. Was definitely a wtf moment this morning.

 

[yossi]

Damn - looks exactly like a phishing email would look like

 

[Killbynumbers]

I got it and posted on Twitter about it because I thought it was fake. I had no idea what iTunes connect was.

 

[Sirious]

They sent a follow up email shortly after, apologising.

 

[fontman]

lol

 

[BootsWalking]

I got the email and just assumed from the weird title it was a phishing attempt so I deleted it without reading the body.

 

[Lyrca]

Looks like someone mixed up some dev and prod env settings 😜

 

[6787872]

TFW when a phishing type email comes from the company itself

 

[PlayUltimate]

This was the second time today that I received an email apologizing for an error. First email was from brain game company informing me that my trial subscription would expire in 2 days and that I would be charged. A follow-up email came out telling me that I did not. in fact, have an active trial and I would not be charged.
It just seems odd to get two of these so close together. And, as others suggested, it looks like a phishing attempt.

 

[Sirious]

This was the second time today that I received an email apologizing for an error. First email was from brain game company informing me that my trial subscription would expire in 2 days and that I would be charged. A follow-up email came out telling me that I did not. in fact, have an active trial and I would not be charged.
It just seems odd to get two of these so close together. And, as others suggested, it looks like a phishing attempt.

Yes I got that email from Elevate too!
Maybe its the provider for both of these platforms that got something wrong...

 

[PlayUltimate]

Yes I got that email from Elevate too!
Maybe its the provider for both of these platforms that got something wrong...

I was thinking the same thing which is why I posted. The "never mind" email from Elevate seemed odd. Then seeing the one from Apple was even more strange.

 

[icwhatudidthere]

I didn't get that one, but I did get one telling me that sales on the Book Store in Canada now have a 7% sales tax on book sellers in British Columbia and that Apple would collect it on my behalf. Not that I'm an author or in Canada but thanks?

 

[jdb8167]

Damn and I was going to fill out my bank information and see what kind of money would start rolling in. I guess not.

 

[jdb8167]

I didn't get that one, but I did get one telling me that sales on the Book Store in Canada now have a 7% sales tax on book sellers in British Columbia and that Apple would collect it on my behalf. Not that I'm an author or in Canada but thanks?

I got that one too. Seemed awful specific.

 

[russell_314]

Something is going on with their email system. I got 10 welcome to your new Mac emails when I bought my MacBook Air 😂😂

 

[philstubbington]

Got the same here. Additional confusion because, other than potentially having looked around at Apple Books some time ago, not sure why I got it.

Also, I'm based in the UK, and the email says:-

"In accordance with tax regulations in British Columbia, as of July 1, 2022, remittances for sales on the Book Store in Canada are reduced by a 7% provincial sales tax (PST) on Apple’s commission for publishers based in British Columbia. Apple Canada collects and remits the tax to the Ministry of Finance in British Columbia on your behalf. Starting in August, this tax will appear on your tax on commission statement in the Payments and Financial Reports section of iTunes Connect."

Go figure!

 

[philstubbington]

I got that one too. Seemed awful specific.

Ah, there's clearly a pattern emerging - same here.

 

[bgarnett]

I’m disappointed, I thought all that singing in the shower and car what going to be rewarded by Apple.

 

[DaveN]

I received one. I checked the emails addresses in it and they looked legit. I thought “wow, these phishing emails are getting good”. So I did a web search on iTunes connect and logged in directly to the Apple site. Auto fill password filled in the password and account info so I figured it was legit and it was Apple.com. It asked what type of content I wanted to sell. I logged out and deleted the email.

 

[8CoreWhore]

If this came from Apple, it will make Phishing easier now... expect horror stories. Thanks, Apple.

 

[Stella]

I got this too, immediately thought it was spam, but couldn't find any red flags, but my bank account details definitely aren't out of date.

Odd email, but this story explains it.

 

[diggy33]

I got it at work, assumed it was related to our developer accounts. Good to know it was sent in error

 

[Shadow Demon]

I got the email assumed it was a mistake then deleted it without the unnecessary drama of posting on social media. Instead, it was dumped into the category of whatever.

 

[WWPD]

Waiting on the iJustine review of this email.