Apple Executives Getting Chatty: iTunes Match Coming 'Shortly' to Canada

[MacRumors]

Yesterday, we noted that new Apple CEO Tim Cook has been taking time to respond to the many emails coming his way congratulating him on his new position, wondering if he might follow the precedent of Steve Jobs and be willing to engage directly with customers via email as the contacts turned more toward questions and complaints than pleasantries.

Apple's Eddy Cue (Source: Deanne Fitzmaurice/San Francisco Chronicle)​

Evidence of Cook's engagement in addressing more substantial issues comes today by way of a report from iPhoneinCanada.ca noting that Apple is planning on bringing its iTunes Match service to Canadian customers "shortly". The revelation came after a customer emailed Tim Cook, who apparently forwarded the question to Apple's vice president for Internet services, Eddy Cue. Cue quickly responded to the customer, sharing the news that Apple is working hard on bringing the service to Canada.

Hi Sheldon,

We're working on adding Canada and hope to do so shortly after the US launch.

Eddy

The news is certainly welcome for Apple's Canadian customers, and should offer hope to users in other countries still waiting for word on the service making its way to their markets. As with any content offering from Apple, iTunes Match requires highly-localized contracts to be negotiated with the content rights holders, complicating the process of making such services available in all markets in a timely fashion.

While emails to Steve Jobs have sometimes resulted in follow-up contacts from members of Apple's support staff, it is still encouraging to see emails to Tim Cook being quickly passed along to be answered by appropriate personnel, even including other executives.

Article Link: Apple Executives Getting Chatty: iTunes Match Coming 'Shortly' to Canada

 

[Macopotamus]

barely a week after Steve resigns and now the executive team is spilling the beans

 

[PJWilkin]

Forget Canada

When's it coming to the UK ?

 

[Žalgiris]

WOW Canada. Where's the rest of the world god dman it? I feel like i'm living in some dark corner of the world. AGAIN.

 

[HelveticaNeue]

As a Canadian, I think this is fantastic. While I don't necessarily NEED this service, since I can just get my music through daily wireless syncs with my Mac, I will likely sign up. Then if my Mac dies, I can just download everything from iCloud.

 

[bushido]

OT

"maybe" iPhone 5 leak in the latest beta?

or will it support the samsung galaxy s2 xD

 

[RMo]

This headline is misleading. It isn't (necessarily) coming to Canada "shortly"; it's coming "shortly after the US launch." While the US launch is obviously expected to be soon, I wouldn't hold my breath on Canada at the moment--we really don't know how long either will be at the moment.

 

[dodgerbluetx]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

WOW Canada. Where's the rest of the world god dman it? I feel like i'm living in some dark corner of the world. AGAIN.

So, move.

 

[Jodles]

As if the CEO goes through all the mails coming to the respective account. Surely there's a secretary that go through the emails, passes some on to other executives, and a few to the CEO himself. Quite possibly the secretary even answers some of the mail in the CEOs name.

 

[accessoriesguy]

As if the CEO goes through all the mails coming to the respective account. Surely there's a secretary that go through the emails, passes some on to other executives, and a few to the CEO himself. Quite possibly the secretary even answers some of the mail in the CEOs name.

i was beginning to wonder when he would have time to work!

 

[Popeye206]

Canada? Isn't that part of the States anyway?

 

[mabaker]

Apple Exec getting chatty: One line.

Classic.

 

[*LTD*]

barely a week after Steve resigns and now the executive team is spilling the beans

Yeah. It's a little weird. What the hell is going on?

For some reason I'm getting that sinking feeling . . .

 

[zen.state]

Canada? Isn't that part of the States anyway?

People like you are why the world hates the US. Ignorance is truly bliss for some.

 

[Jodles]

People like you are why the world hates the US. Ignorance is truly bliss for some.

I have a feeling that was a joke indicated by the .

And trust me, that is *not* the reason.

 

[w00master]

Canada? Isn't that part of the States anyway?

I thought Canada was America's Hat:

http://www.bustedtees.com/canadaamericashat



Come on guys... it's all in fun!

w00master

 

[justinfreid]

Great tradition to keep alive...

It's great that new CEO Tim Cook uses his down time, probably between unwrapping and eating an energy bar, to answer or pass along customer emails.
Considering his new compensation package from Apple and thus calculating the value of his time, each of his responses must be worth at least a couple of bucks.

 

[zen.state]

I thought Canada was America's Hat:

http://www.bustedtees.com/canadaamericashat



Come on guys... it's all in fun!

w00master

Shall we list all the things you can say against the US? I'm talking both jokingly and also the massive list of horrific truths.

Making fun of people because they are peaceful and laid back is just ridiculous. These joke have also been used for decades and are getting really old.

If something is all in fun then at least make it funny rather than the same old boring crap jokes.

 

[kurosov]

iTunes Match. UK. Give it to me.

 

[w00master]

Shall we list all the things you can say against the US? I'm talking both jokingly and also the massive list of horrific truths.

Making fun of people because they are peaceful and laid back is just ridiculous. These joke have also been used for decades and are getting really old.

If something is all in fun then at least make it funny rather than the same old boring crap jokes.

Wowsers... someone had a bad day.

w00master

 

[zen.state]

Wowsers... someone had a bad day.

w00master

It makes perfect sense that a guy who would play on 40+ year old jokes would use the word "wowsers"

How's your 57 Chevy doing?

 

[randfee2]

ehm... great, what does this mean? I thought iTunes match would become available with iCloud which will be available with iOS5?

So does that mean that we europeans won't get iTunes match anytime soon?

Sorry, but I'm about done with the fact that Apple promotes something like iOS 5 INTERNATIONALLY, yet neglects to mention, that major features won't be available to two thirds of the customers anyways!

 

[w00master]

It makes perfect sense that a guy who would play on 40+ year old jokes would use the word "wowsers"

How's your 57 Chevy doing?

Wow. Seriously wow. You're having a bad day. Why don't you chill out and calm down?

w00master

 

[kurosov]

ehm... great, what does this mean? I thought iTunes match would become available with iCloud which will be available with iOS5?

So does that mean that we europeans won't get iTunes match anytime soon?

Sorry, but I'm about done with the fact that Apple promotes something like iOS 5 INTERNATIONALLY, yet neglects to mention, that major features won't be available to two thirds of the customers anyways!

was mentioned from the start that both iTunes match and the equivalent option for music purchased via the iTunes store would be us only.

 

[Jodles]

Shall we list all the things you can say against the US? I'm talking both jokingly and also the massive list of horrific truths.

Making fun of people because they are peaceful and laid back is just ridiculous. These joke have also been used for decades and are getting really old.

If something is all in fun then at least make it funny rather than the same old boring crap jokes.

Really, the joke that "isn't Canada a part of the states anyway?" is more of a joke on the stupidity of *some* Americans, not on Canada. It's just like those people who think Borat is a mockery of jews.