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Apple Extends NVIDIA MacBook Pro Warranty to 3 Years

CmdrLaForge said:
Same here and I just bought it 1 week ago. :mad:

I am wondering how big the problem really is and if I should sell my Macbook Pro before the 3 years are up and get new one ?
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Me too! Oh well, I got it for a good price over eBay (my first time using it) and it will cover other unforseen issues. I was thinking this extension may have something to do with the recent SMC update too.
 
Read this thread

https://forums.macrumors.com/threads/515067/

it details this whole issue.

Also, AppleCare covers more than just the logic board and GPU. It covers the battery, harddrive, etc, etc.... Sure, when i had to bring in my mid-2007 MBP 2.4 SR i was thrilled i had applecare bc they changed out the logic board for this issue as well as a new battery for having horrible battery life.

AppleCare pays for itself if u have to bring in your computer once!!
 
Marvin1379 said:
Also, AppleCare covers more than just the logic board and GPU. It covers the battery, harddrive, etc, etc....
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Really the battery too? I've had two different Apple representatives tell me that battery is not covered under the AppleCare if older than a year.
 
That's a bit harsh to refuse the replacement of the battery since you paid EXTRA for their so called "support".
 
I have an affected MBP that I have owned for over a year and a half and have had no problems yet. I'll just wait and see though.
 
martinmartin said:
I see the computer still has the 8600M - are the new units not as prone to failure as the old ones?
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They replaced a new motherboard for me but I still have video problems sometimes. I asked them the manufacture date of the new board but the guy at the service center said he does not know...
 
i have one of these MBPs, though i've yet to be hit with the video issue. nice to know that it will be repaired beyond the two-year timeframe, though with my applecare i already had that assurance.
 
Yesterday

Even though i'm glad I purchased AppleCare, I bought my 15"MBP in Early 2008 and just yesterday the screen stopped displaying and I took it in to my local applestore and was told the Graphic's Card had crapped out which im sure is a result of this issue since I had that vid card. Glad it happened now rather than later.... too bad that it happened at all though, because if they notice anything wrong with my HD i'm going to be screwed out of a lot of purchased music/video. Time to purchase an external HD! Haha.
 
Does anyone know if this is international or US only?

Does anyone know if one of the symptoms is stuttering video on external display? Tried to edit video using a 20" ACD but the performance was unacceptable. This was a while ago, using Tiger/FCS1...
 
JFreak said:
Does anyone know if this is international or US only?

Does anyone know if one of the symptoms is stuttering video on external display? Tried to edit video using a 20" ACD but the performance was unacceptable. This was a while ago, using Tiger/FCS1...
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Should be international.
 
craigverse said:
Does the problem look like this?

help.jpg


My 17incher started doing that about 9 months ago. :[
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My ATI Radeon X1600 (Mid-2006) started doing that about 9 months ago as well! I wish they'd replace the X1600s for free too. I'm out of warranty and without Apple Care so I've never taken it to an Apple store, but it's about to die completely so I'm going to have to soon.
 
kymac said:
good thing i spent 250 on applecare! and now its free to everyone ):
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well actually the apple care that you bough covers your whole computer while this cover only defective GPU. There are quite a few other things that can go wrong and if I were you I wouldn't feel too bad about getting the extra protection. BTW you could have saved a bit of cash going through ebay but that's besides the point.
 
MBP AppleCare worth every penny.

Sent the GF's son to Oriel College Oxford with a MBP 2.4 gHz 15", got Apple Care at the time of purchase not being able to support or even see the laptop half the time. The fans never got up to speed despite the nVidia 8600 GT overheating when stressed for long periods. Eventually, after screen blackouts and freezes the whole thing failed half way through the 2nd year of his course.
Marched into Bluewater Apple Store, presented them with a dead laptop, 20 mins later they had replaced the main logicboard and everything on it.
Receipt for the job: £622, charged me nothing and smiled.
Now I have installed SMC FanControl software and the little bastard sounds like a wind tunnel when required to chill the board. Turns out the default maximum speed of the fans is 2500 rpm less than they can actually go.
I'll take noisy over melted every time. :D
 
If it fails the graphics test....

My 15" MBP's screen went black so I took it in. I guess they have a test for it now. The test runs in a terminal window, with plenty of text rolling by at a rapid rate.... unless something goes wrong... Needless to say, I got a new motherboard after this showed up on my computer....

I thought it was funny and had to have a picture. :)

Hope none of you see it, but it's nice to know Apple will take care of it if you do!
 

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This is great! I have a MacBook Pro with this problem. Screen completely black. It's been a few months after the 2 years period, so I'm happy it can still be fixed.

How much do you think my 15" MBP from 2007 is worth?
 
Greetings everyone,

I just signed up to report that mine failed as well on Wed (the 3rd) of this month.

My 15" Santa Rosa MBP 2,4 GHz (June 07) found the SMC-update reported on this site a few days ago [1.3] and I don't know if installing it is what led to my laptop's GPU failure or not but I guess I won't find out either.

limo79 said:
Please note that other laptop brand release similar few months ago and strange time coincidence - Apple release MacBook Pro SMC Firmware Update 1.3 on May 28, 2009 and next day they extended warranty policy to three years for all Macs with failing NVIDIA chips.
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https://forums.macrumors.com/threads/708083/ features posts of people saying that they found the fans not kicking in until a much higher temperature is reached - some speculate Apple's trying to kill off the faulty 8600Ms so they can replace them while they have more in stock to avoid having to replace the laptop entirely - I wonder if that's what up. Mine's sitting at the local Apple store for repair right now.

Other than OSX I've ran XP/Vista/Windows 7 and Linux Ubuntu on it before without any problems. I've rarely used the thing for games - primarily video editing projects while hooked up to a bigger screen.

I'm covered by AppleCare until the end of 2010 (didn't know that Apple would provide free repair for the GPUs back when I first read about that issue) so it's hard to decide if I want to be trying to sell it and buy a different one or if I should just trust the AppleCare and hope that if I find myself going in a 2nd and a 3rd time for the same issue they'd just replace the machine with one that doesn't have a 8600M GPU.
 
plaidhippo said:
I thought it was funny and had to have a picture. :)
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After the motherboard of my MBP 17" was replaced last fall, I have similar problem as the one shown in the photo several times. Is there a name for this problem? I want to find out what is happening with the replacement board.
 
This all seems rather relevant now that my NVIDIA card on my 2.2GHz MBP paid the piper the day before yesterday! No visible signs before hand, the card had been working flawlessly. Then, for no reason whatsoever, waking the computer up from sleep the screen was just black. Hard reset, black. Reset PRAM, SMC, etc. Black, black, black.

Went to a local shop to fix it and the logic board they received from Apple was faulty so will have to wait almost another week to get a working laptop. Of course, I do have Applecare, so this extension is a bit of a non-issue. How many times do you have to take your MBP in for repair in the UK to have it replaced? I think this is the third time for major issues.

Edit: And I assume the new card has an updated NVIDIA chip without this issue, correct? :) Would hate to have to worry about this crap happening again...
 
Same problem after 4 days from extension communication

After four days from the announcements of the warranty extension the screen of my MBP 17" 2.4 GB 8600GT gone black.
Now it's in assistance, hopefully it will be back tomorrow.
 
My display is dead too :-(

Closed the lid on my 17" MBPro the other night and when I opened it the next day it just stayed black. Hopefully its the same problem. Weird that they're all going now ...

I changed the hard drive last year - does anyone think this will invalidate the warranty (if this is the same problem)?
 
kugino said:
i have one of these MBPs, though i've yet to be hit with the video issue. nice to know that it will be repaired beyond the two-year timeframe, though with my applecare i already had that assurance.
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Which is more or less exactly my position, too. Still, despite having Applecare, it is nice to have the reassurance that the potential but persistent problem - so long unacknowledged - will be addressed by Apple.

Cheers and good luck
 
question


I just encountered this problem with my macbook pro yesterday... and I wanted to know, if I need applecare for this or does the 3 year warranty for this issue apply to everyone who is having this problem with their macbook?


Question 2

Can I take my macbook pro to a place like Bestbuy or Future Shop where they sell macs and get it repaired for free?
Or even to Carbon Computing?

I am in Canada btw


I need to get it fixed ASAP as I need it for work!



Thanks:apple:
 
sumanjoshi said:
question


I just encountered this problem with my macbook pro yesterday... and I wanted to know, if I need applecare for this or does the 3 year warranty for this issue apply to everyone who is having this problem with their macbook?


Question 2

Can I take my macbook pro to a place like Bestbuy or Future Shop where they sell macs and get it repaired for free?
Or even to Carbon Computing?

I am in Canada btw


I need to get it fixed ASAP as I need it for work!



Thanks:apple:
Click to expand...

No. You have to take it into an Apple Store, or call them up and ask them to mail you a box for free. Then, they ship you a box, you pack the MacBook Pro up, and ship it back. They ship it back to you fixed.
Of course, they pay all the shipping costs.
 
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