but I read somewhere that you may take it to an apple service provider
and the apple store in the university close to me is an appler service provider so is carbon computing.
where did u read that it was only apple stores?
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Apple Extends NVIDIA MacBook Pro Warranty to 3 Years
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but I read somewhere that you may take it to an apple service provider
and the apple store in the university close to me is an appler service provider so is carbon computing.
where did u read that it was only apple stores?
Hmm. I will call up carbon computing tomorrow, if they don't do it for free I will call apple and see wht the dealio is.
thanks for your help
Should I be worried?
I bought a 15" MBP back in Mar. 09... 2.4GHz, NVidia 9600 GPU. Is this problem only with the 8600s?
The only problem I've had so far is a garbled screen after trying to upgrade to 4gb 3rd party RAM (Patriot). It seems to be working fine now with 3gb (1 1gb apple factory stick + 1 2gb Patriot stick).
Thanks in advance.
=
I bought a 15" MBP back in Mar. 09... 2.4GHz, NVidia 9600 GPU. Is this problem only with the 8600s?
The only problem I've had so far is a garbled screen after trying to upgrade to 4gb 3rd party RAM (Patriot). It seems to be working fine now with 3gb (1 1gb apple factory stick + 1 2gb Patriot stick).
Thanks in advance.
= I bought a 15" MBP back in Mar. 09... 2.4GHz, NVidia 9600 GPU. Is this problem only with the 8600s?
The only problem I've had so far is a garbled screen after trying to upgrade to 4gb 3rd party RAM (Patriot). It seems to be working fine now with 3gb (1 1gb apple factory stick + 1 2gb Patriot stick).
Thanks in advance.
Hmm, I'm thinking its probably just a RAM issue. I don't think '09 MBPs were affected.
Yes, that's how it went. For weeks the I had problems with scrambled video. Sometimes several time a day, sometimes just a couple of times per week. So first I blamed various software products, did clean installs, changed the HD and swapped memory. Often I thought I found the cause, but it kept coming back and got worse. The final situation now is, that the computer crashes with kernel panic when booting. Can't boot from external DVD either to run diagnostics.
Problems started shortly after the computer ran hot during video encoding. I am convinced that it is the NVIDIA problem, and since they extended the warranty I took it to the service point today. Hope it is being accepted under warranty.
As long as your University or mac repair shop is Apple Certified then you can get it repaired for free.
I just had a battery replaced for free under Applecare this week on a machine I bought in March, 2008. I also had bought a spare battery later. That battery had to be in the 1 year timeframe to be replaced.
Health was less than 50%. Don't know if you need to be real bad to be replaced.
Well, I'm not sure it is the Nvidia problem. For everybody with this issue the problem ends up with a black screen. The computer will start and load Mac OS (according to the sounds, etc) and it can be accesed, but no video signal comes out of it. No kernel panic, no nothing else, just a black screen both in the primary display and in a secondary display (TV, monitor, etc) that you may connect. It's just the inability to produce video signal what is observed. Nothing else. Your case seems significantly different, but I'm no expert.
I've seen reports from people who experiences the same as I did. Starting with graphic problems and ending up with a more or less dead motherboard. Anyhow, I got my almost 3 year old MacBook Pro back yesterday with a new motherboard and didn't have to pay anything.
In October, Apple revealed that some NVIDIA-based graphics cards in MacBook Pros had been affected by a manufacturing defect announced in July. Apple stated that they would repair affected MacBook Pros within two years of the original purchase date free of charge.
Apple has since extended this repair policy for three years. The reason for the extension is not detailed. Affected MacBook Pros may developed the following symptoms:
- Distorted or scrambled video on the computer screen
- No video on the computer screen (or external display) even though the computer is on
Possibly affected models include:
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
Article Link: Apple Extends NVIDIA MacBook Pro Warranty to 3 Years
Over a month ago I updated from 10.5.5 to 10.5.7. Upon rebooting as part of the update, the screen failed to work!
I was mortified that my Mac no longer worked, was it the update? After researching the symptom, "black screen of death, keyboard works" I discovered that Apple had extended a warranty on the 8600M Nvidia card, the same as in my machine.
I took it to a Genius and inquired about the warranty.
However, the Genius told me that there was likely a hidden condition within my machine that may have been brought out by the update, causing the symptom to occur suddenly. This stuck in my mind because I was encouraged to update by this on Apple's site:
"The 10.5.7 Update is recommended for all users running Mac OS X Leopard version 10.5 to 10.5.6, and includes general operating system fixes that enhance the stability, compatibility and security of your Mac."
According to the Genius who was looking at my laptop, the 8600M Nvidia chip of my MacBook Pro which falls into the time frame of affected chips does not however fall into the specific range Nvidia is covering. Next he contradicted himself by first telling me the logic board needed to be replaced, and that the Nvidia card was fine... and then after asking why i can take screenshots of working software if the logic board failed, he said it may be the GPU. Without opening and inspecting the hardware he quoted a price to replace the logic board at only $330... if i understand correctly others have spent $1000 plus and $300 is a standard service fee. Still, if it is defective, and there is no way of predicting which chips are most affected, and my laptop is exhibiting the exact symptoms analogous with affected chips, I fail to see why I was denied coverage under the extended warranty for a free repair, as many others have received.
BEWARE ALL FUTURE MAC CUSTOMERS... APPLE DOES NOT STAND BEHIND THE QUALITY OF THEIR PRODUCTS AND A MAC GENIUS WILL WORK HARD TO DENY ANY WARRANTY YOU DESERVE.
The fact that Apple has extended the warranty to 3 years proves that Apple DOES indeed stand behind their products. However, I agree that your Genius didn't know what he was talking about, which is fairly common. Take it to another Apple store or another Genius and I'll bet you get a different answer.
Depends on the mood of the "Genius" really - I took the same machine in question to a different store and the guy there replaced both the battery and power adapter after testing the battery with some software - no questions whatsoever.
Better yet, print out Apple's statement and bring it to your local Genius. Make sure the web address is visible.
Hmm. I will call up carbon computing tomorrow, if they don't do it for free I will call apple and see wht the dealio is.
thanks for your help
thanks for your help
Nvidia 8600M card replaced
My 8/2007 Santa Rosa Core 2 Duo, Model A1226 (fine print on bottom of laptop) MacBook Pro just suffered the GPU failure. Apple replace the logic board and Graphics Card, and also the 630-7933 LEFT SIDE IN / OUT BOARD. I am told that this board is a single unit that includes all of the left side inputs.
In my case, the first thing I noticed was that the display all of a sudden started to display small portions of other, previously opened windows, all over the screen. The computer then froze, and the screen became a pink and white vertical checkerboard, followed immediately by a top to bottom wipe of the screen that turned the pink into dark green and then the DREADED KERNEL PANIC NOTICE, "You must power down computer....."
When I tried to re-boot, it immediately came up in the pink and white mode, with the Apple logo & spinning progress wheel, but then Kernel Panic again. Could not boot in safe mode. The one time I did get into the safe mode, I had the same end result, but it just took longer to get there.
I called Apple on Saturday, a shipping box arrived Monday, I shipped Monday PM @ FedEx store, and the repaired unit arrived back at home at 10AM Wednesday. I had a full backup, but none of the data on the laptop had been affected.
Hope this helps
My 8/2007 Santa Rosa Core 2 Duo, Model A1226 (fine print on bottom of laptop) MacBook Pro just suffered the GPU failure. Apple replace the logic board and Graphics Card, and also the 630-7933 LEFT SIDE IN / OUT BOARD. I am told that this board is a single unit that includes all of the left side inputs.
In my case, the first thing I noticed was that the display all of a sudden started to display small portions of other, previously opened windows, all over the screen. The computer then froze, and the screen became a pink and white vertical checkerboard, followed immediately by a top to bottom wipe of the screen that turned the pink into dark green and then the DREADED KERNEL PANIC NOTICE, "You must power down computer....."
When I tried to re-boot, it immediately came up in the pink and white mode, with the Apple logo & spinning progress wheel, but then Kernel Panic again. Could not boot in safe mode. The one time I did get into the safe mode, I had the same end result, but it just took longer to get there.
I called Apple on Saturday, a shipping box arrived Monday, I shipped Monday PM @ FedEx store, and the repaired unit arrived back at home at 10AM Wednesday. I had a full backup, but none of the data on the laptop had been affected.
Hope this helps
Hi, just to mention my problem:
I've got a 2.2Ghz Core 2 Duo with the 128MB Nvidia 8600M. A couple of days ago, while I was using Sketchup, it started acting up: small pink and scrambled squares around the screen, and, after a few seconds, it would completely freeze up. Then, After turning it off the hard way, it would have a Kernel Panic upon rebooting. Then, the next time I tried to boot it up, it would work fine. It happened twice at home (using Sketchup and Firefox) and then a third time while I was at the shop, in front of the tech guy, while idle. Always the same thing: scrambling, freezing, reboot, kernel panic, reboot, fine.
Now the laptop is at the shop, apparently the tech guy had to run some test out of an external FW hard drive to check if the NVidia was part of the affected series
This is an artist rendition of what the problem looked like for me. Did yours look like this?
I've got a 2.2Ghz Core 2 Duo with the 128MB Nvidia 8600M. A couple of days ago, while I was using Sketchup, it started acting up: small pink and scrambled squares around the screen, and, after a few seconds, it would completely freeze up. Then, After turning it off the hard way, it would have a Kernel Panic upon rebooting. Then, the next time I tried to boot it up, it would work fine. It happened twice at home (using Sketchup and Firefox) and then a third time while I was at the shop, in front of the tech guy, while idle. Always the same thing: scrambling, freezing, reboot, kernel panic, reboot, fine.
Now the laptop is at the shop, apparently the tech guy had to run some test out of an external FW hard drive to check if the NVidia was part of the affected series
This is an artist rendition
of what the problem looked like for me. Did yours look like this?
Main is dead too.
I brought it to an Apple Shop and they exchanged the logic board. But they did scratch the unit. I am not happy about this, told them that I am not happy and they kept the unit to see what they can do.
I brought it to an Apple Shop and they exchanged the logic board. But they did scratch the unit. I am not happy about this, told them that I am not happy and they kept the unit to see what they can do.
Hi, just to mention my problem:
I've got a 2.2Ghz Core 2 Duo with the 128MB Nvidia 8600M. A couple of days ago, while I was using Sketchup, it started acting up: small pink and scrambled squares around the screen, and, after a few seconds, it would completely freeze up. Then, After turning it off the hard way, it would have a Kernel Panic upon rebooting. Then, the next time I tried to boot it up, it would work fine. It happened twice at home (using Sketchup and Firefox) and then a third time while I was at the shop, in front of the tech guy, while idle. Always the same thing: scrambling, freezing, reboot, kernel panic, reboot, fine.
Now the laptop is at the shop, apparently the tech guy had to run some test out of an external FW hard drive to check if the NVidia was part of the affected series
This is an artist rendition
So, little follow-up, if anyone is interested:
It turns out it wasn't the graphics card (or at least the test they performed was negative) but the Logic board which was faulty.
Here in Spain (I guess it's the same for the rest of Europe) there's, by law, a two year warranty. I bought my Mac on August 1st, 2007, and took it for the repair on July 30th!! The logic board has been replaced, and I'm writing this on my newly repaired Mac.
Had the problem occured three days later, I'd have been in for a 900 repair!