Apple Extends Repair Program for MacBook Bottom Case Defects

Discussion in 'Mac Blog Discussion' started by MacRumors, Apr 17, 2013.

  1. MacRumors macrumors bot


    Apr 12, 2001

    In 2011, Apple announced a worldwide repair program for MacBooks with a defective bottom case, which caused the rubber surface to separate from the hard plastic casing.

    The program originally stated that Apple would replace the bottom case of any affected MacBook for two years from the date of purchase, but the company recently extended the replacement period to four years from the original date of purchase.

    Apple is offering several different repair options, which include visiting an Apple Retail Store, an Apple Authorized Service Provider, or ordering a replacement kit online.

    Article Link: Apple Extends Repair Program for MacBook Bottom Case Defects
  2. komodrone macrumors 6502

    Apr 26, 2011
  3. Squilly macrumors 68020


    Nov 17, 2012
  4. Jessica Lares macrumors G3

    Jessica Lares

    Oct 31, 2009
    Near Dallas, Texas, USA
    Oh god, I hated the rubber they used to use on stuff. I think this is a main reason why they did away with their docks for the iPhones too.
  5. RoastingPig macrumors 68000


    Jul 23, 2012
  6. gwelmarten macrumors 6502

    Jan 17, 2011
    What is a replacement kit? Surely people aren't doing this repair themselves? And they won't be swapping laptops?
  7. tbobmccoy macrumors 6502a


    Jul 24, 2007
    Austin, TX
    My work laptop is a 2009 model MacBook... Schools don't get rid of laptops until they literally die.
  8. keysofanxiety macrumors 604


    Nov 23, 2011
    People don't have thousands of pounds to drop on a new computer each year. Old MacBooks running Snow Leopard have no problems with light browsing/word processing, etc.. Not all people need the latest and greatest; some are simply satisfied with what they have! :)
  9. cav23j macrumors regular

    Oct 11, 2008
  10. 64Mario64 macrumors regular

    Mar 14, 2013
    You are correct. 2006 MacBook FTW.


    Meanwhile, every single brand new Dell laptop at our school has peeling metallic paint (since it's not real metal on the edges) and every rubber foot missing. No replacement or repair program. And they boot up more slowly than the aforementioned MacBook, especially when they have to ask the user about something random like "Do you want to erase the system restore? (will select in 30 seconds)".
  11. Mackan macrumors 65816

    Sep 16, 2007
    How about the rubber feet on new MacBooks and MacBook Pro's? They are just glued there, and have all fallen off for me. Not exactly good design.
  12. hattrick12 macrumors newbie

    Apr 17, 2013
    What MacBook is that with an Apple logo on the bottom? I have a 2007 one, and it is plain on the bottom. Maybe I'm just missing something.
  13. d0vr macrumors 6502a

    Feb 24, 2011
    Is this related to the clicking sound in my 2011 MacBook Pro, or is that something else?
  14. alm99 macrumors 6502

    Oct 30, 2008
    Are you serious? I have one and still runs like a champ.
  15. dukebound85 macrumors P6


    Jul 17, 2005
    5045 feet above sea level

    I made use of this program in 2011 with my white mb. Nice as it gives you a bunch of spare bottom vase screws as well
  16. AutoUnion39 macrumors 601


    Jun 21, 2010
    Now if Apple would just acknowledge the cracked plastic body on these models. One of my good friends has a white unibody macbook and the whole thing has cracks all over it. Pretty pathetic.

    I tried taking it into the Boylston Street store and asked and they want to charge me, even though I've tried to reason with them that I'm quite the loyal Apple customer
  17. longofest Editor emeritus


    Jul 10, 2003
    Falls Church, VA
    Fortunately, my wife's 2007 Macbook is still going strong (not affected by this recall). The case is a little beaten up, but it's holding together. A year ago it seemed like it wasn't going to make it but I spent about $120 on a RAM upgrade to 2GB and faster Hard Drive (7200 RPM), and it got new life. Here's to another 6 months - 1 year, and this may be one of the longest lived laptops we've ever owned!
  18. laflores macrumors regular

    May 5, 2011
    Costa Rica
    Actually if I could, I would like to buy a white macbook like the one I used to have some years ago. I think it's an iconic design.
  19. 92jlee macrumors 6502

    Sep 11, 2009
    Cardiff, Wales, UK
    I guess you have never heard of the PowerPC section of this forum?
  20. Buschmaster macrumors 65816


    Feb 12, 2006
    Dinosaurs have been extinct for about 66 million years. These computers shipped 25 months ago. So let me bring you up to date with a general timeline

    God or something_______Dinosaurs die__________MacBooks Sold
    _____________________________________________MacBooks Repaired

    Give or take one or two -
  21. Radiating macrumors 65816

    Dec 29, 2011
    Yes, MacBooks are very reliable.
  22. iamsophie macrumors newbie

    Aug 21, 2012
    I've got one of these from 2009, and since it was a hand me down, it had two hairline cracks in the hinge, there was a massive crack where the ethernet connecter was, the rubber was coming off and the trackpad was stuck due to grease and dirt getting underneath (I assume they ate?)
    Apple (who I love anyway) were fantastic in that when we took my Macbook into NextByte they replaced nearly everything, so it looked nearly new. I believe that they didn't only put a bezel on, but a new screen too. The rubber was replaced, and since 2010 hasn't come off. The trackpad is all good, the only thing they didn't replace, was considering the size of the crack it's understandable.

    Yes, people do still use this "dinosaurs". Mine does light gaming (Minecraft) absolutely fine :) My dad's 2006 black MB is still going strong too (and Apple even replaced the hard drive under warranty when it failed!)
  23. Kebabselector macrumors 68030


    May 25, 2007
    Birmingham, UK
    I'm still using a 2006 Macbook, with a recently added SDD it's fast enough to last another few years for me.
  24. rotlex macrumors 6502a

    May 1, 2003
    LOL, my wife still uses one of these for daily work, and frankly still has no reason to replace it! Same goes for me and my "Mid 2007 iMac". Honestly, unless your gaming on the thing, which she doesn't, this Macbook has a few good years left in it! (Have better things to spend money on than a new comp every few years). :)
  25. davidg4781 macrumors 68000

    Oct 28, 2006
    Alice, TX

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