Pre 2018 Mac computers are discontinued and now you won't be able to open your Mac with T2 chip by yourself or somewhere else. And most of Macs are out warranty. Guess what? More money to pay.
My original point is confirmed also.
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Apple Facing Class Action Lawsuit Over Lack of Filters in MacBooks and iMacs Causing Trapped Dust
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Pre 2018 Mac computers are discontinued and now you won't be able to open your Mac with T2 chip by yourself or somewhere else. And most of Macs are out warranty. Guess what? More money to pay.
My original point is confirmed also.
Next lawsuit: After Apple starts installing filters people will sue because their Macs overheated and burned up because they didn’t change/clean the filter...
Yeah it sure is fine when dusts only trapped inside your computer. We live in planet earth after all.
Problem with iMac is, the computer is also where the LCD assembly sits on. If the computer gets dirty, so does the screen. And even worse with iMac, the dust gets trapped INSIDE the LCD layers.
When you have an all-in-one, screen is the main show of the computer. When the screen gets smudged with dirt, and you paid $3000 for that machine, you'll know you have to be mad at someone. Sue them? Why not!!
The issue being dust is sucked into the computer due to a fan sucking air into a computer.
Now whether the air flow inside pushing that air and whatever is in the air against the screen that may not be particular sealed up at exactly the correct proper spot for that type of dust is one thing.
So I started it with saying, I have about 1 dozen iMacs. Only 1 of those dozen, which are ALL still being used currently. All 27" models, from 2009, 2010, 2011, 2012, 2013, 2015. Only 1 of them has the issue where the is dust inside the screen itself, not behind the glass which can easily be removed but inside the screen. So I can relate to this issue and then stated that for me personally, the issue is not to the point or bad enough to put my personal time or energy into fixing this (in my opinion) a fairly easy but tedious fix) but when it reaches that level where I give a dang enough or it bother me enough, I shall fix it.
To then go further, because an HP computer and an Apple computer are computers. They are "similar" they both have fans that suck air into them to cool. That air again has other things traveling in it. And one particular computer tonight was one of the worst I have ever seen.
I have also opened iMacs with a similar level of dust inside but the screen and nothing showed signs of the yuck I was going to find inside. Only the one lone single 2011 iMac I have, in the exact same work space as the others, along with about 30 Mac minis and various other computer shows this one single issue of having dust inside the screen.
So first go read where I stated, yes, I have this issue as well. Right now, tomorrow morning I can take a picture of the streaky dust lines running across that screen. Then I personally decided to go off on my own tale of what I came across tonight with the whole point coming down to, I found a computer filled with dust. The HP didn't come with dust filters and was filled with dust. Should I now go and try and sue HP because dust got into my computer with /sarcasm marks.
Why didn't that computer come with dust filters? The headline covers dust filters, not screens and dust and my story of coming into contact with dust inside a computer due to lack of dust filters.
Which even again, I still have this issue but we'll bypass that remark because the story changed later on and because part two changed, makes the entire comment not relevant to anything.
Promise though, we'll both be ok.
I suggest you put it on sale while it's still running. I've had the same problem with dirty display on late 2012 iMac with 680MX, but it died just two months ago due to GPU failure. I was kinda grateful it died though so I can have reason to get a new computer. That was the deal with the wife LOL
Now I have a custom built PC that runs even faster than maxxed out 5K iMac. Get yourself a Mac Mini if you have to stay with Mac. I wouldn't touch Mac desktop for workstation. Way too many compromise and design fault just because Jony wants it to be 0.5mm thinner.
My home desktop is for work, making a living. I can't put it at stake just because it looks sexy.
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I don't get mad at them, my machines work and they work in the environment they work in and I will do my maintenance if I feel like a particular machine needs it, if it starts showing signs of dust bunnies and other things inside that maybe shouldn't be there but I know that I can prevent it myself and or fix it myself and have done this. So there isn't a 'getting mad' issue for me.
I fix it and move on.
If I don't want to fix it, I chalk it up as a lesson learned and buy something else next time.
As long as none of us die tomorrow then we are lucky enough to learn a lesson and make a new decision based off of that.
If that decision is buy another iMac computer or not because the screen is dusty. That is one sole persons decision in life to make at that particular moment and I don't give a ---- which one you make. Just make one.
You gotta love America, we keep falling further and further down the sewer pipe....since their spending taxpayer money, the user base should have a right to vote on wether or not a "class" action is allowed, after all they claim, by class action to represent everyone, which they are not. Everyone knows many (not all certainly) of these suits are frivolous and designed to enrich the lawyers.
Exactly what I did.
Not worth fixing after you run out of warranty. Cost is too high while you only get the new replacement with same old problem that will haunt back later. Not to mention it's also the same old computer that may be too weak today.
I don't give a $ what you do either, but it's a forum where I can share my knowledge and experience in hope I can help someone with the same problem, in this case a very common problem.
You were saying as if it's okay Apple sells you faulty design for years. Now if you have a Mac computer that gives up the ghost just one day after the warranty expires, what would you do? Smile and move on? Wow, you must be Jebus!!
Fix it is also weird phrase when it comes to Apple. You don't fix Apple stuff. You replace it even though only a small portion of the assembly needs fixing. Dig a bit deeper and Apple wouldn't touch your computer.
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There is a reason there is no dust gate, the problem is isolated to a few and generally only units in more extreme environments. But the lawyers think they have a way to do a money grab, it's the American way these days.
If you have dust in your house, that's not Apple's fault.
Sorry, lol just had to see what that felt like.
Sorry, lol just had to see what that felt like.
Had the screen replaced twice on my 2010 iMac because of this and once on my late 2012 machine after it was out of warranty, I said it should be covered under the 6 year european sale of goods act and that the fault was inherit in the design, when i said that they replaced the screen.
You are wrong I've had my screen replaced and know of many on this forum who have suffered the same issue. It's a problem with their design.
This is ridiculous on so many levels. Maybe Apple should argue that the user's environment contributed to the problem. Where is all this dust coming from? Because I've had Apple computers for decades and never encountered a dust problem.
Also, what is the useful life of a product? Really... You see people coming back with 5 years old phones complaining about battery issues. Well, it's past it's useful life. Why should Apple have any responsibility for ensuring some arbitrary lifespan of a device. If it doesn't last as long as you'd like, don't buy it. A warranty is spelled out up front. One year coverage and you can pay for extra two years. After that, you're on your own. Don't buy the device if you can't accept this simple equation...
Also, what is the useful life of a product? Really... You see people coming back with 5 years old phones complaining about battery issues. Well, it's past it's useful life. Why should Apple have any responsibility for ensuring some arbitrary lifespan of a device. If it doesn't last as long as you'd like, don't buy it. A warranty is spelled out up front. One year coverage and you can pay for extra two years. After that, you're on your own. Don't buy the device if you can't accept this simple equation...
I have said this many times.. Apple of today is not the same Apple years ago. The laptops and computers all their stuff in general of today is built like crap and this is one example - Even my Mac Pro from 2010 doesn't have these issues and also my iMac from 2009 as well. Even my 2011 and 2012 MacBook Pros don't have this issue.
Which is code for trying to keep it quiet and out of the public eye.
Clearly they don’t “take care of it” all of the time because otherwise folks wouldn’t have been charged $600 for fixes.
I upgrade every year or two as Apple hopes. So I’ve never had any issues. Seriously.
I also have no retirement fund.
I also have no retirement fund.
Please explain to us how a constantly cleaned NYC apartment, several stories up, with the computer a good 15 or 18 feet away from the window with a 4-in-1 HEPA filter about 6 feet away is an 'extreme environment'?
Also, Google is your friend and you'll find this is a recurring issued suffered by millions of iMac owners.
If the screen delaminates you would see extra light coming in from the edges of the screen. I had this happen with an old Apple display and they just swapped it out at the Apple Store. I only had to send a pic to Apple Care to get it taken care of. If that’s dust Apple would’ve just replaced them under Apple Care.
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How common is the issue? I've been using Macs since ... at least 1992. Never had it happen to me. But maybe I was just lucky?
Perhaps because Americans expect to get what they pay for and are vocal when they doesn’t happen. Probably why many US companies provide good customer service.
Common enough that it's been discussed on this very forum going back over 8 1/2 years: https://forums.macrumors.com/threads/imac-27-black-spots.861355/
I very much doubt this can be successful. They would need to prove: 1. that computers running in a normal environment are systematically affected, 2. that a filter would have solved the issue 3. that a filter would not cause other problems such as overheating
I just don’t see how 2. can be done. Also, 1. problematic as well given that is is at most an isolated issue...
I just don’t see how 2. can be done. Also, 1. problematic as well given that is is at most an isolated issue...
Just like the keypad protectors which help keep dust and particles out. In Asia most people buy them. Here people don't buy them then eat next to keyboard and complain about keypad issues or leave notebook open in dusty areas where dust collects under keypad.
