Well I looked at the serial number today and found it started with DK. Refurb.
What do I do. I want a NEW one and I think it shouldn't just get pushed under the rug that they do this stuff.
Warranty replacements are always refurbished. I'm sure it looks and works like new.
That's fine and all but I seriously feel ripped off that they deliberately lied to me. I feel I should get what I was promised.
That's fine and all but I seriously feel ripped off that they deliberately lied to me. I feel I should get what I was promised.
I got an iPad last fall and had the mic go out within 3 months. Apple said they would just replace the iPad instead of fixing it. I asked them if it was a BRAND NEW iPad. They said it was and that it most definitely was not a refurb.
Well I looked at the serial number today and found it started with DK. Refurb.
What do I do. I want a NEW one and I think it shouldn't just get pushed under the rug that they do this stuff.
I wouldn't be at all surprised if the aluminum housings and the glass displays were just melted down and recycled whenever one is returned defective.
I got an iPad last fall and had the mic go out within 3 months. Apple said they would just replace the iPad instead of fixing it. I asked them if it was a BRAND NEW iPad. They said it was and that it most definitely was not a refurb.
Well I looked at the serial number today and found it started with DK. Refurb.
What do I do. I want a NEW one and I think it shouldn't just get pushed under the rug that they do this stuff.
I find that highly unlikely since you cannot melt glass.
I find that highly unlikely since you cannot melt glass.
Apparently someone mislead you, or they were misinformed themselves, but you weren't ripped off. They didn't give you an inferior device or a knock off.
You would never have noticed if you hadn't looked it up. My recommendation is to let it go and just enjoy your iPad.
That's fine and all but I seriously feel ripped off that they deliberately lied to me. I feel I should get what I was promised.
Are you saying that iPad 3 refurbs are just reboxed and sent back out with the screen flaws for which they were returned? If so, I feel truly sorry for the people that end up with all the ones that I returned for flawed screens. I wouldn't wish those on anyone.More than likely the case especially if it's an iPad 3.
Remember it's debatable when refurbs are available and part of the warranty system. A lot of those refurbs probably came from quick or immediate returns for the so-called tinting or yellow screen issues as well as the WiFi problems Apple admitted to.
Either way there's very little mileage on iPad 3 refurbs. I recently purchased an iPad 2 and it looks and works like it's brand new.
Are you saying that iPad 3 refurbs are just reboxed and sent back out with the screen flaws for which they were returned? If so, I feel truly sorry for the people that end up with all the ones that I returned for flawed screens. I wouldn't wish those on anyone.
The iPads that are sent out as refurbished are tested, and inspected more so than a new iPad.
Are you saying that iPad 3 refurbs are just reboxed and sent back out with the screen flaws for which they were returned? If so, I feel truly sorry for the people that end up with all the ones that I returned for flawed screens. I wouldn't wish those on anyone.
Right. But if they're being sent out with the same screens for which they were returned, then they are defective. The screens on my returns had significant tinting. But if that's within Apple's elusive "specs", they consider it normal. IMO, no weird tint is normal.
No they are NOT reboxed. Apple will test every iPad that's returned and if it's determined there is a problem it's fixed. If the battery needs to be changed, it's replaced. If the back outer shell has scratches or marks it's replaced. If the front screen has any lint or quality issues they swap out the glass.
As others have said they have more time to test, diagnose and repair returned iPad's than those that are sold new.
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Remember what maybe an abnormal screen tinting issue to you may not be a tinting issue to someone else. Back in the late 80's I used to wear Serengeti sunglasses with a rose tint. They were freaking awesome. So if I had a rose tint on my iPad screen i'd frame it.![]()
Why should they give you a brand new replacement? You're not returning a brand new product. Get over it and move on with your life. You obviously had no clue until you checked the SN so must not have been a big issue.I got an iPad last fall and had the mic go out within 3 months. Apple said they would just replace the iPad instead of fixing it. I asked them if it was a BRAND NEW iPad. They said it was and that it most definitely was not a refurb.
Well I looked at the serial number today and found it started with DK. Refurb.
What do I do. I want a NEW one and I think it shouldn't just get pushed under the rug that they do this stuff.
Presumably the poster got over it since the original post was made nearly 3 years ago.Get over it and move on with your life.