Apple Giving Customers a Second Chance to Buy AppleCare+ After Their iPhone or Mac is Repaired

[hushblade]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

 

[topdrawer]

must be really profitable for apple.

 

[swarlos]

So now Apple not only gets the expensive repair fees, they get the AppleCare sales too. 😂👍

LOL working at the Apple store now, I helped a guy last week who was trying to trade in his badly cracked 11 pro max and we couldn't accept it so when the 13 Pro max that he was upgrading to came out, I was like so we getting AppleCare+ on this bad guy? He was like nope. 🤦🏼‍♂️some people never learn, if you're not going to get AppleCare+ on anything else, get it on your phone people as that's your most-used device and has a higher chance of getting damaged.

 

[anshuvorty]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

#LifeHacks; but the caveat is that you actually remember 11 months in, to apply the AppleCare+ warranty on the item. Who does that?

 

[BeatCrazy]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

Are you sure it adds two more years, and doesn't start with date of purchase?

 

[cal1]

How does MacRumors obtain all these "internal memos"?? It's internal, isn't it?

 

[webkit]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

This "second chance" offer only applies to iPhones and Macs and would first require having to experience and pay for an accident repair within the first year of ownership.

 

[webkit]

#LifeHacks; but the caveat is that you actually remember 11 months in, to apply the AppleCare+ warranty on the item. Who does that?

Someone could set a reminder on their phone to have the accident repaired (a requirement to qualify) and buy AppleCare+.

 

[anshuvorty]

How does MacRumors obtain all these "internal memos"?? It's internal, isn't it?

There are moles on the inside...obviously...

 

[Wanted797]

Wow this is a smart idea. People are be more likely to insure their device after they go through an expensive repair.

Maybe at the new monthly price.

From my experience customers hate paying for repairs and asking them to pay more money usually doesn’t go down well.

 

[Adam Henry]

if i was apple i would do it as well. its a cash cow for them.

 

[vertsix]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

It seems that prices change after a year. See...

Can confirm.

Just had my Pro Display replaced under warranty (11+ month after purchase), I had no AppleCare+.
When I check for warranty coverage under the new display's serial number, I now have the option to purchase AC+ for $179 year/$499 for 3 years.

And the file attached. $179 for one year.

 

[Apleeseed84]

I recently saw this pop up on my kids iPad mini, whose applecare + plan expired, I was curious on why I was seeing the option to buy it again but lo and behold you have a 30 day window after your initial 2 year Applecare coverage expires to get it monthly!! Woooooo

 

[SFjohn]

If damage protection isn’t a concern for you, you can actually manipulate this a little bit.

When you buy AppleCare+, day 1 now starts from the day you bought it, instead of the original purchase date.

For example, AppleCare+ on AirPods is $29 for two years. If you buy it 11½ months in, you’ll get two more years — basically, 3 years of warranty coverage for the same $29.

I don’t believe this is how AppleCare+ works. I suspect it’s always going to be from the date your item is shipped, or purchased if it’s in stock.

 

[Sir_Macs_A_Lot]

Thinking outside the box here:
What if Tim Apple made AppleCare+ mandatory and rolled it into the price of each product?
While they're at it...they can also find something else to remove from the box that we expect should come w/ our expensive toy.

 

[LeadingHeat]

The decision to add AppleCare on after the repair does need to be made within 7 days, just FYI. Then it becomes ineligible again for AC+ to be added.

 

[UnusedLoginID]

If you don’t have to have the product repaired though, do you still have a year to add AppleCare?

Yes, after a Genius Bar appointment. The two-year clock starts from the day of purchase too! Great deal… unless you already broke something in your phone at which point you’ll have to have it repaired at the full price first.

 

[waveman]

Since when AppleCares? + - ? ?

 

[UnusedLoginID]

I don’t believe this is how AppleCare+ works. I suspect it’s always going to be from the date your item is shipped, or purchased if it’s in stock.

Actually that’s another recent change they made recently. AppleCare starts the day you buy the service, not the service, even during the initial 60 days. I know for a fact since I got it on my son’s phone at day 59 and lo and behold his expiration date is 2 years from that date.

 

[BeatCrazy]

It seems that prices change after a year. See...

And the file attached. $179 for one year.

View attachment 1925191

My example is for the Pro Display XDR, not an iPhone

 

[webkit]

From my experience customers hate paying for repairs and asking them to pay more money usually doesn’t go down well.

Despite repair costs being published on the Apple website and elsewhere, I'm sure some people are still unaware what those costs can be. Upon learning firsthand what they are, a customer may decide that AppleCare+ is worth getting. Now they can, if they want to.

 

[webkit]

I don’t believe this is how AppleCare+ works. I suspect it’s always going to be from the date your item is shipped, or purchased if it’s in stock.

So, if someone buys AppleCare+ just before month 12 they would pay the same price as a two year plan but would only get one year of accidental damage coverage?

 

[SFjohn]

So, if someone buys AppleCare+ just before month 12 they would pay the same price as a two year plan but would only get one year of accidental damage coverage?

Yes, exactly.

 

[hushblade]

Are you sure it adds two more years, and doesn't start with date of purchase?

Yes.

And it’s certainly a change from long ago. I believe this mostly stems from Apple also allowing monthly billing for AppleCare+ on iPhones and iPads.

 

[hushblade]

So, if someone buys AppleCare+ just before month 12 they would pay the same price as a two year plan but would only get one year of accidental damage coverage?

If you buy it at retail, you get 2 years of coverage from that date. Including accidental damage.

An alternative available to you is you can choose to purchase AppleCare+ monthly or yearly. And because of that, it has to start from the day you add it, otherwise everyone would choose AppleCare+ billing monthly (for mobile devices) or yearly (for computers).