OK, as long as we are kvetching, I e-mailed dotmac support because some of my e-mails weren't going through..
I sent a test e-mail from dotmac webmail to my gmail account, which didn't go through.
They wrote back with instructions that said:
Thank you for contacting Apple.
Based on the information you provided, we understand that one of two emails you sent to your Gmail email address was not delivered, nor is email present in the Sent Messages folder.
For the purpose of our investigation, please reply and provide the following information:
- What is the subject of the email that failed to deliver?
- Was the email sent using .Mac Mail on the web, or an email client such as Mac OS X Mail?
- Did the email contain an attachment? If so, what is the size of the attachment?
subject of the email that was not delivered. Additionally, please provide a copy of the email header from the email that was successfully delivered.
To view a message's full header text using Gmail:
1. Log in to Gmail, <http://www.gmail.com/>.
2. Open a message sent from the JDate service.
3. Next to message delivery time, click "More options."
4. Click "Show original."
A new browser window will open displaying the message's full text, including the header. Please include a copy of the full text presented in the new browser window.
Sincerely,
Chris
Look at the part I bolded! I DO subscribe to e-mail from J Date that I receive at gmail but I NEVER mentioned ANYTHING about J date to dotmac...it is completely irreleveant to the e-mail I sent them.
I called custmer relations and they said they would get dotmac to contact me in 24 hours to explain the message but THEY HAVE NOT CALLED OR WRITTEN.
Dotmac has been a HEADACHE this last year...they have lost my e-mail and webpages, and now somehow seem to be prying into my personal life!