Apple increased AppleCare+ Incident Fee

Discussion in 'iPhone' started by doverlock, Sep 9, 2015.

  1. doverlock macrumors regular

    doverlock

    Joined:
    May 30, 2007
    Location:
    Austin, TX
    #1
    "AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee plus applicable tax ($79 for iPhone 6 or earlier models, $99 for iPhone 6s or iPhone 6s Plus)."

    From a footnote in the new iPhone Upgrade Program page. Link: http://www.apple.com/shop/iphone/iphone-upgrade-program
     
  2. maxsix Suspended

    maxsix

    Joined:
    Jun 28, 2015
    Location:
    Western Hemisphere
    #2
    Perhaps once Apple becomes profitable and doens't have to worry about surviving.. oh wait!




    :eek:
     
  3. ilkevinli macrumors 6502

    ilkevinli

    Joined:
    Apr 8, 2006
    Location:
    NYC
    #3
    Probably because the screens now cost more because of Force Touch.
     
  4. Jman13 macrumors 68000

    Joined:
    Aug 7, 2011
    Location:
    Columbus, OH
    #5
    Ok. Now I really need to know the cost of an OOW screen repair. If you HAVE AC+ and you shatter your screen, you're out $229 minimum.

    I've only gotten AC+ on one phone, my 6, but at this price, unless a screen repair is $200, I don't think I'd bother. Even if it's $160, that's two screen repairs for the same price as with AC+.
     
  5. d0minick macrumors 6502

    Joined:
    Mar 8, 2011
    #6
    I have been working with screen repair companies for iphones since the 3gs's. NO screen can compare to the OEM you'll get with apple. Aftermarkets shatter easier, have yellow tints, and loose glue. Even so, i upgrade yearly, so i dont get AC because apple fixes the screen anyway for $109. no brainer for me.
     
  6. The.316 macrumors 65816

    The.316

    Joined:
    Jul 14, 2010
    Location:
    25100 GR
    #7
    How long do you have to buy the plan? Do I have to get it when I get the 6s+, or can I buy it down the road?
     
  7. mconk macrumors 6502

    mconk

    Joined:
    Mar 10, 2009
    Location:
    Virginia
    #8
    60 days from date of purchase.
     
  8. Cryates macrumors 6502a

    Joined:
    Nov 19, 2013
    Location:
    Chattanooga, TN
    #9
    What? No. You have TWO incident claims when you buy AppleCare+. The idea is you buy the warranty up-front at $129, and it covers two accidents.
     
  9. dumastudetto macrumors 68020

    Joined:
    Aug 28, 2013
    #10
    It's also inevitable premiums will go higher because people have been abusing the insurance. I've said it numerous times in the past people making spurious claims will hurt everyone with the one-price-fits-all model. People who make claims (sometimes multiple claims in a year) should be paying more for AppleCare+.
     
  10. AbSoluTc macrumors 68040

    AbSoluTc

    Joined:
    Sep 21, 2008
    #11
  11. frostbit3 macrumors member

    Joined:
    Jun 20, 2010
    #12
    What? No. You have warranty with no out of pocket cost for anything that would be considered outside of accidental damage. If you shatter the screen, you are charged a fee and you can only use this service twice.

    I've purchased AC+ on all iPhones that I've purchased and unfortunately have had to use it a few times.

    Now what I've had a few people do is say that there was a "non related" issue with my phone to circumvent the service fee, but that was a YMMV scenario.
     
  12. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #13
    two accidents that you pay an additional $99 for
     
  13. bpeeps macrumors 68020

    bpeeps

    Joined:
    May 6, 2011
    #14
    Of which you have to pay 99 dollars for every time you file an incident claim.

    129 up front, 99 for each incident claim. Check the website, man.
     
  14. Cryates macrumors 6502a

    Joined:
    Nov 19, 2013
    Location:
    Chattanooga, TN
    #15
    I know how it works, but worded it poorly. The post I was referencing insinuated that you're out the $129 after you shatter your screen once, which is not true. It would cover another incident. Of course you have to pay for the incidents BUT you aren't necessarily out a total of $229 after your first incident.
     
  15. imlynxy macrumors 65816

    Joined:
    Mar 8, 2012
    #16
    we have 30.3 inflation here :) I doubt I go with applecare this year
     
  16. mashinhead macrumors 68020

    Joined:
    Oct 7, 2003
    #17

    Haha. Touché. They should really just make the 2 year warranty as staple
     
  17. bpeeps macrumors 68020

    bpeeps

    Joined:
    May 6, 2011
    #18
    I know what you were referencing. When you add up the total money spent (which is what the user you replied to was doing) the price for apple care replacement is 229 minimum. That's a fact. Paying 99 when you shatter your screen doesn't negate the 129 you've already paid towards the service. That's what the previous user was saying.
     
  18. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #19
    You brought up a good point. This may just make people not get AC+ if the OOW repair is cheaper for a broken screen. If it cost $149 to fix a damaged screen I would not get AC+.
     
  19. JodyK macrumors 6502a

    JodyK

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
    #20
    Because they can!

    I don't like it though .. remember when it was like $99 and $49 a repair! Good old old days!
     
  20. fieldsphotos macrumors 6502

    Joined:
    Aug 15, 2013
    #21
  21. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #22
    Yeah, but it would have to go up to nearly $200 before I considered AC+ worth it. Imagine if it is $150. Someone at Apple's risk management department needs to be fired.
     
  22. Roessnakhan macrumors 68040

    Roessnakhan

    Joined:
    Sep 16, 2007
    Location:
    ABQ
    #23
    Might as well just go with the carrier insurance.
     
  23. marc55 macrumors 6502a

    marc55

    Joined:
    Oct 14, 2011
    #24
    You guys are focused on the screen; what if I drop it in the pool, then the cost of AC+ will look really good
     
  24. Neebee macrumors 6502a

    #25
    Ok, in layman's terms:
    Apple Care Plus costs $129 USD, plus a deductible of $99 for each "accident" (not defect) up to two "accidents".
     

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