Apple is Upgrading my iPad!

Discussion in 'iPad' started by Macdude2010, Aug 2, 2011.

  1. Macdude2010 macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #1
    So, to make things in to a short story:

    April 13th: Buy my iPad 2 64GB Wi-Fi, greeted with light bleed, but I put up with it (until I know there is a fix)

    May 29th: Give iPad 2 Wi-Fi away, Buy iPad 2 64GB 3G, still has light bleed

    Mid-June: Replacement #1, 3 Dead Pixels

    Mid-June: Replacement #2 for dead pixels has a loose home button

    Early-July: Replacement #3 Apple denies me replacement, but after they damaged my iPad, they replaced it

    Mid-July: Replacement #4 for loose home button has lines on the screen when waking up

    Late-July: Replacement #5 is and advanced replacement in the mail, due to bad experience at the store, Bad Bleeding, Still has Lines and terrible build quality, went back

    Early-August: Replacement #6 Advanced CRU (white box), Bad Bleeding, going back now

    I have decided to keep my 4th replacement with minimal bleeding and lines on the screen when waking up only because when the iPad 3 comes out, they said they will replace my iPad 2 with the iPad 3

    Now, BRING ON THE RUMORS!!!! :D
     
  2. AppleTech22 macrumors 6502

    Joined:
    Jul 10, 2010
    Location:
    US
    #2
    Apple's the best for customer care, you may have a frustrating issue with a product, but they'll help you out for sure.
     
  3. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #3
    Really?
     
  4. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #4
    Good customer service call on apple.
    However, I would have just returned the product and got my money back. In order to get those replacements, you have to go to store multiple times or you have to be on the phone for hours.

    You did this for 6 times... to get newer iPad? Not worth it.
     
  5. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #5
    Lines on screen when waking up? Doesn't every iPad have that?

    My iPad has the loose home button and lines when waking up.
     
  6. Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #6

    @appleguy123: The person I talked to said both was not normal
    @ECUpirate: Yes, they are
    @hcho3 it is worth the hours on the phone to me
     
  7. WillEH macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
    #7
    I'm a little confused they said they'd give you an iPad3? As far as I knew, no Apple employees are not allowed to discuss that, and I doubt the customer service know if an iPad 3 is coming out or not. Of course it's 90% sure it will come out, but I still doubt they can promise you an iPad3.

    But apart from that, if they have promised you an iPad3, congrats :)
     
  8. beamer8912 macrumors 65816

    Joined:
    May 30, 2009
    #8
    Sorry to doubt your story, but I've never heard of this happening.

    How do you expect them to hold up their end if the iPad 3 comes out in March 2012.

    "Oh BTW, some other employee told me 6 months ago I could trade in my iPad 2 for an iPad 3 when it came out."

    Sorry, but this whole thing sounds SUPER sketchy.

    Also, perhaps you should give up on the iPad entirely. If you've had this much trouble with the iPad 2, you're unlikely to have any luck with the iPad 3.
     
  9. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #9
    Exactly. Judging from OP's posting history, I wouldn't believe anything he says.
     
  10. Mak47 macrumors 6502a

    Joined:
    Mar 27, 2011
    Location:
    Harrisburg, PA
    #10
    If an Apple rep actually said they'd do that, the OP clearly missed the sarcasm in their tone.
     
  11. Macdude2010, Aug 2, 2011
    Last edited: Aug 2, 2011

    Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #11
    Ok, just to clear a few things up: This is all true, BUT, they did not indicate iPad 3, they just said "an updated version of the iPad", which i presume means iPad 3.
    Yes, I do hope they hold through on this, but it was added to my case notes
    They also said I could get a refund, but I choose to go this route

    One other thing: I need an iPad for the stuff I work on daily, so I cannot just leave the platform altogether

    Response to the people that don't believe me about my iPads, Check the posts for backlight bleeding under my name
     
  12. And1ss macrumors 6502a

    And1ss

    Joined:
    Oct 20, 2009
    #12
    Yeah, I hope they keep that promise.
     
  13. Amazing Iceman macrumors 68040

    Amazing Iceman

    Joined:
    Nov 8, 2008
    Location:
    Florida, U.S.A.
    #13
    Agreed. If someone promises you an iPad 3, you should have it in writing and well documented. And now that it's posted here, that someone may get fired if traced back.

    By law, when you return something 3 times for the same defect, you are entitled to get your money back.

    Also, while there are cases of people getting troublesome iPad 2 units, the OP must be having an exceptional case of bad luck; otherwise I find this hard to believe.
     
  14. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #14
    How'd you get your fourth replacement back
    Also updated could simply mean 'an updated iPad 2 that doesn't have bleeding'
     
  15. beamer8912 macrumors 65816

    Joined:
    May 30, 2009
    #15
    Really? ONLY the iPad can accomplish what you need done?

    You should get it in writing. Otherwise there is nothing holding them to their word. They can tell you anything (i.e. adding it to your case file), but if you don't have it in writing, they don't have to do anything.

    Once you get it in writing, you can post it here for us all to see.

    Also, yea, you probably got someone fired. Apple doesn't hand out free upgrades.
     
  16. Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #16
    I have had advanced replacements since then

    I will try to get it in writing for you guys, without identifying the person

    Also, some apps were only on the iPad, and, its august, wouldn't there have been a fix already?

    One other thing they told me was brown boxes are opened white boxes, then returned and put in a brown box

    For people that don't believe all the replacements
    #1 DLXFJ
    #2 DLXFR
    #3 DLXFW
    #4 DLXFW
    #5 DLXFC
    #6 DN6G4
     
  17. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #17
    What?
     
  18. beamer8912 macrumors 65816

    Joined:
    May 30, 2009
    #18
    They sent him a replacement BEFORE he sent the old one back. Once he gets the replacements, he then sends back the old one (or replacement in his case).
     
  19. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #19
    Ok so how does he still have his fourth one
     
  20. Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #20
    I kept sending back the one they sent me
     
  21. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    Sep 23, 2005
    Location:
    The 6ix
    #21
    This thread is amazingly fake
     
  22. Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #22
    How so?, I have just been called a liar several times:rolleyes:, why would i even bother posting if this was fake? Only reason I don't like Macrumors:D
     
  23. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #23
    When you get this in writing and post it I'll erase my previous post.
     
  24. Macdude2010 thread starter macrumors 65816

    Macdude2010

    Joined:
    Mar 17, 2010
    Location:
    The Apple Store
    #24
    And that, I will do

    (working on it now)
     
  25. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #25
    You at the store?
     

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