Apple Issues Refunds for "Premature" Purchases of GameStore App

MacRumors

macrumors bot
Original poster
Apr 12, 2001
46,837
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Earlier this week, an app called GameStore was accidentally made available for purchase on the App Store. The app, which appeared to be a test or development app of some sort, offered several racing-themed in-app purchases but without any actual functionality. The app was quickly removed from the store, and now Apple is issuing refunds to users who purchased the app.




We received this email from iTunes Support, claiming that the GameStore app was "made available for sale prematurely."
You recently purchase the GameStore app. The app was made available for sale prematurely. We apologize for the problem and have refunded the purchase amount back to your account. These funds will be applied to your original payment method within 5 business days.

Sincerely,
iTunes Store Customer Support
Article Link: Apple Issues Refunds for "Premature" Purchases of GameStore App
 

Slix

macrumors 65816
Mar 24, 2010
1,096
1,305
Interesting. The must really want to cover their butts on this leak.
 

AriX

macrumors 6502
Jan 8, 2007
349
0
Well that's bizarre. Why would they call it premature? It's a testing suite from two years ago...
 

iDuel

macrumors 6502a
Jul 20, 2011
773
94
Greece/USA
While it is good that they issued refunds, I don't know why anyone would have purchased it in the first place.
 

KnightWRX

macrumors Pentium
Jan 28, 2009
15,046
4
Quebec, Canada
We received this email from iTunes Support, claiming that the GameStore app was "made available for sale prematurely."

From: iTunes Store Support
Subject: Your purchase of the GameStore app
Date: January 4, 2012 5:29:49 PM MST
To: tips@macrumors.com

Dear Arnold,

You recently purchase the GameStore app. The app was made available for sale prematurely. We apologize for the problem and have refunded the purchase amount back to your account. These funds will be applied to your original payment method within 5 business days.

Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Anyone else surprised Apple would have such poor grammar ? :eek:
 

dacreativeguy

macrumors 68020
Jan 27, 2007
2,014
210
I think Arn should validate the email. I think it is fake. No way Apple sends an email with typos and poor grammar.
 

Rocketman

macrumors 603
Agree on the proofreading. I wonder if they are also refunding the in-game purchases which they did not mention in their misspelled notice, probably written by an Indian or Chinese citizen. :D

I noted the release coincided with a change in the store to address uploads regarding recent iBooks (whatever) stuff.

Rocketman

P.S. China+, here we come on iPhone 4S . . . .
 

southernpaws

macrumors 6502
Jan 16, 2008
341
0
From a proofreading perspective, the typo was MacRumors' fault. A correct proofread would have led the editor to insert a [sic].

So I wouldn't think it was Apple's typo or go so far as to say it's fraudulent for that reason.
 

KnightWRX

macrumors Pentium
Jan 28, 2009
15,046
4
Quebec, Canada
From a proofreading perspective, the typo was MacRumors' fault. A correct proofread would have led the editor to insert a [sic].

So I wouldn't think it was Apple's typo or go so far as to say it's fraudulent for that reason.
You're saying Arn retypes e-mails by hand vs just copy/paste ? :rolleyes:

Checking the full headers would provide all the needed proof for legitimacy.
 

southernpaws

macrumors 6502
Jan 16, 2008
341
0
also, if I understand things correctly, I'm amused that they're issuing refunds. Anybody who bought it got their money's worth...seeing how i think the only people who bought it were geeks who read rumor sites and bought it for a look behind the curtain.

----------

You're saying Arn retypes e-mails by hand vs just copy/paste ? :rolleyes:

Checking the full headers would provide all the needed proof for legitimacy.
Roll your eyes all you want–you're not understanding what i'm saying

I'm saying that technically speaking, the error is on the shoulders of whoever is in charge of editing the piece, and remains there until it is addressed.

Therefore, nitpicking and saying that apple made a grammatical error, while insignificant in the first place, becomes even LESS significant because it's not actually (or "technically" if you will) substantiated. They're taking arn's error and assigning it to apple–perhaps likely, but nevertheless unsubstantiated
 

KnightWRX

macrumors Pentium
Jan 28, 2009
15,046
4
Quebec, Canada
Therefore, nitpicking and saying that apple made a grammatical error, while insignificant in the first place, becomes even LESS significant because it's not actually (or "technically" if you will) substantiated. They're taking arn's error and assigning it to apple–perhaps likely, but nevertheless unsubstantiated
Arn's error what ? If Arn copy/pastes the original Apple text, how is the typo's Arn's fault ?
 

TheKingOfHearts

macrumors newbie
Jan 4, 2012
16
0
I got one too...

I got one too. In response to the guy earlier, I bought it 'cos it was 69p, and figured it pretty damn likely they'd refund it - and was intrigued.

 

southernpaws

macrumors 6502
Jan 16, 2008
341
0
Arn's error what ? If Arn copy/pastes the original Apple text, how is the typo's Arn's fault ?
It is the responsibility of the editor (or whoever is responsible for proofing the article before it is published) to recognize any grammatical or spelling error in any quote by following it with [sic].

This indicates that the error was on the part of the source quoted, and not the publisher.

Until Arn acknowledges that it was an error on behalf of the source and not his own, it is technically his error.
 

DamenS

macrumors newbie
May 20, 2011
18
0
You're saying Arn retypes e-mails by hand vs just copy/paste ? :rolleyes:

Checking the full headers would provide all the needed proof for legitimacy.
That's not what he said at all. He did not state the error lay with Arn. He was quite explicit in stating he believed the error lies specifically with Macrumours, so what you are saying about Arn makes no sense and bears no relation to the point "southernpaws" was making.

As "southernpaws" stated (quite clearly I thought), if there had have been an error in grammar or spelling (from Apple or from Arn), MacRumours would have placed a [sic] in the text. The fact that they did not do so, suggests the error comes directly from MacRumours (who must not have "copy/pasted" the text"). Pretty simple stuff to understand.
 

TheKingOfHearts

macrumors newbie
Jan 4, 2012
16
0
Apples fault.

As "southernpaws" stated (quite clearly I thought), if there had have been an error in grammar or spelling (from Apple or from Arn), MacRumours would have placed a [sic] in the text. The fact that they did not do so, suggests the error comes directly from MacRumours (who must not have "copy/pasted" the text"). Pretty simple stuff to understand.
My print screen should substantiate that the spelling error was made by Apple, though as you've said a [sic] could've been placed there to show the error wasn't his. But I think the main question is, why do people care if Apple missed a 'd' off of a word.
 

gkpm

macrumors 6502
Jul 15, 2010
481
4
Can't believe the amount of discussion over a missing d.

Do you think customer support reps really have the time to proofread everything they write down to such little details? The spell check was fine and text looked reasonable so it's good to go.

They're not writing them expecting to make front page news.

I read academic articles published in top journals and even some of those have typos.
 
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KnightWRX

macrumors Pentium
Jan 28, 2009
15,046
4
Quebec, Canada
It is the responsibility of the editor (or whoever is responsible for proofing the article before it is published) to recognize any grammatical or spelling error in any quote by following it with [sic].
So you're saying it's Arn's fault he doesn't have a better spell checker on Macrumors ?

Whatever, Apple made the grammar mistake, I just commented that it was something weird for a form letter from a such a big corporation.