Pleased that my Mac Mini isn't in the serial number range that is affected.
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Apple Launches 2023 Mac Mini Repair Program Due to Power Issue
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For defective parts yes they fail but you also need to understand the psychology of customer reaction to this.
LoL it’s always a very small percentage.
If it is so small take pride and say what it is.
I call bs on the whole rhetorical approach.
Some shareholder should push a proposal that Apple publish the small percentage.
If it is so small take pride and say what it is.
I call bs on the whole rhetorical approach.
Some shareholder should push a proposal that Apple publish the small percentage.
I don’t know that there is any legal or substantial difference between these two.
According to my systems spreadsheet (kept in iCloud for security purposes), I bought my M2 Mini in April 2023 for $499.
You mean Reagan. There was also a Regan about the same time in some other office, and a Brian Regan who shows up now in Google. The President though was Reagan.
I never sell anything to family. They might get mad at me if something goes wrongRecently sold my M2 mini to a family member, they’ll be knocking on my door if it doesn’t turn on.
I asked them if they want me to continue AppleCare but they said no.
Cool. I'll just pull the hard drive out and send it in...wait... I'll just fire it up, back it up, and wipe it...wait... Ummm...
How so? Apple is repairing them. The repair offer is in full effect even if ownership has been transferred.
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White House Chief of Staff under Reagan and an avid Mac user, Mods.
Donald Regan - Wikipedia
That’s because it IS a small number. Apple knows exactly what manufacturing run the problem occurred with. Once again the tech blog blatherers try to inflate things to include all users. Tech blog comment sections like this one are about as toxic as it gets. Now we will get all manner of me too’s from Mini users outside the serial number range of the repair program.
If you're buying second hand, you won't know if the seller got it it has the flaw and/or the seller got it fixed.
This one might actually be a very small percentage. Probably a now-known bad batch of capacitors in a run of power supplies, that's usually what causes power problems.
The butter keyboard's "small percentage" was 100% - it was a bad design, there was no fix possible that didn't involve a redesign.
So all units manufactured under this date range are defective or only some?
Yep. I never had a problem, but by MR folks every single person had the issue.
There is a huge difference. People who think “small” really means small have no clue about the law.
If Apple wrote “large” it would go up against standard “merchantability” claims that virtually every U.S. state and Canadian province have regarding the sale of goods. It would allow consumers to sue and potentially get a full refund due to common law. In the U.S. this would open the doors for Magnuson-Moss claims. The EU has implied warranty of merchantability as well.
From a PR perspective, it’s also about brand image. The goal is to convey to all consumers that every Apple service program is “small” and most Apple user experiences are “positive.”
Most Apple user experiences ARE positive. In fact the vast majority are. It’s the tech blog haters that constantly try to paint Apple as manufacturing crap and not supporting its users.
So if I have a MM2 that's on the list (mine says yes my machine is in the range) but it hasn't had power issues, should I take this into Apple to get preemptively fixed or not? I don't want this to fail at the 3.5 year mark when it's not covered anymore!
The Answer:
1. Call Apple (1800APLCARE)
2. Give them impacted serial
3. Give them address of impacted device (and email, phone, etc.)
4. 3-5 days later, they'll get the replacement power cord.
Dead simple! Total time, about 5 minutes.
Its always the second-gen, exactly with the Macbook Pro M2 where they cut corners, use smaller and cheaper materials.
Apparently it's as simple as getting a new power cord; that's literally the full repair, according to the Apple 1800AplCare tech that helped me.
Here's hoping he's right.