Apple Launches 'Apple Support' iOS App in Netherlands

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Nov 8, 2016.

  1. MacRumors macrumors bot

    MacRumors

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    #1
    [​IMG]


    Apple today released a specialized Apple Support app in the Netherlands, which is designed to give iOS users another way to get support for their Apple devices.

    The app closely mimics the design of Apple's dedicated support website, providing a list of the products owned by each user along with options for scheduling repairs in an Apple Store or chatting with Apple's support staff. It also has a section for recent repair requests and other information related to Apple product maintenance.

    [​IMG]
    Apple Support appears to be limited to the Netherlands at this time, but Apple may be testing it in a single market before opting to roll it out to other countries. Rumors late last year suggested a support app was in the works, but it wasn't clear at the time if it would be a standalone app or something built into an existing app.

    Article Link: Apple Launches 'Apple Support' iOS App in Netherlands
     
  2. dannyyankou macrumors 604

    dannyyankou

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    #2
    Wow, a new service from Apple that doesn't start out in the US.
     
  3. McFreggle macrumors 6502a

    McFreggle

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  4. ackmondual macrumors 6502a

    ackmondual

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    #4
    Sounds like a neat idea. And also liking the "another way" part, as those users still have the option to call in or check the website anyways. The app won't help you if your Apple device is having enough problems that it can't access the app nor the problem with the device itself is severe enough.
     
  5. alfonsog macrumors 6502

    alfonsog

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    #5
    proofread your posts, you have repetitive lines after the Quote.
     
  6. Saipher macrumors demi-god

    Saipher

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    #6
    Duplicate sentence.
     
  7. iTom17 macrumors 6502a

    iTom17

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    #7
    Wait, for real? The Netherlands getting an 'Apple feature' before the rest of the world? Well, that's a first!
     
  8. sunapple macrumors 65816

    sunapple

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    #8
    Yeah we are known for complaining a lot.
     
  9. pgiguere1 macrumors 68020

    pgiguere1

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    #9
    MacBook (13-inch) uh?

    Haven't heard about such thing since 2010. Looks like a 12-inch MacBook from the picture though.

    I wish such laptop existed, but Apple would probably have introduced it at the last event if they planned to make it. Super-thin, fanless, 2 USB-C ports. Hmmmm...
     
  10. TMRJIJ macrumors 68030

    TMRJIJ

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    #10
    Wow. An app to get support for an issue with your devices... including the device that has the App :cool:
     
  11. jonnysods macrumors 603

    jonnysods

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  12. dannyyankou macrumors 604

    dannyyankou

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    #12
    Can you make Genius Bar appointments with it? They removed that functionality from the official Apple Store app
     
  13. jclo Editor

    jclo

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    #13
    We do proofread our articles. I didn't think it was particularly repetitive to mention the website again, but I can see how it could be interpreted that way. I've updated the post. Thanks for the suggestion.
     
  14. patrickplaggenborg macrumors newbie

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    #14
    Yes you can make Genius Bar appointments directly from the app, depending on the support subject you select for your device.

    IMG_3462.PNG
     
  15. HJM.NL, Nov 8, 2016
    Last edited: Nov 8, 2016

    HJM.NL macrumors 65816

    HJM.NL

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    #15
    Your dam/n right. It's in our nature. Soooo... I wish they fix Apple maps here too and make Siri better understanding Dutch. And while I'm on it... it's a shame they ask so much € for the new MacBook Minus with still yesterday technology and the ergonomic disaster bar. Hope they also discount their Christmas dongles.
     
  16. GoodWatch macrumors 6502a

    GoodWatch

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    #16
    Very good, I like that neighbour! Zullen we samen eens een pintje gaan vatten? :)
     
  17. TruBleu macrumors regular

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    #17
    IMG_9074.PNG
    I think yeah...
    EDIT: Sorry, just noticed this has been answered already in a post above
     
  18. Yumbo macrumors 6502

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    #18
    The point is to isolate issue which typically can be solved without visiting the store, which ultimately should only be hardware related.

    This enables more availability for those who actually need hardware service.
     
  19. Geert76 macrumors 65816

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    the Netherlands
  20. pentidoes macrumors 6502

    pentidoes

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    #20
    Let's try it out somewhere, where fewer people use Apple products, just in case it creates more service cases... :)
    --- Post Merged, Nov 8, 2016 ---
    Oh, is the Apple service visiting macrumours?
     
  21. n-evo macrumors 65816

    n-evo

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    #21
    The only thing binding us together as a nation is complaining about the weather and the Dutch railways (which ironically is the 3rd most reliable train network in the world). The second those two things are perfect the country will fall apart. Haha
     
  22. Hustler1337 macrumors 68000

    Hustler1337

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    #22
    Thanks for this, glad it has made a comeback. I wasn't happy about it being removed from the Apple Store app and having to get hold of a desktop to check for available appointments.
     
  23. dontwalkhand macrumors 601

    dontwalkhand

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    #23
    So in other words, mimicking what the Apple Store app USED TO DO.
     
  24. Zirel Suspended

    Zirel

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    #24
    Or you can buy something else.

    People that didn't even tried the touch bar and are already hating, won't ever buy anything.

    "Yesterday technology", explain that, because it uses the latest Intel CPU's and the best IGPUs, the latest AMD GPUs, the best SSD money can buy, and the newest and fastest I/O available to the consumer.

    Doesn't matter what Apple does, people like you will never buy Apple.
     
  25. JaJaWa macrumors 6502

    JaJaWa

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