Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Launches SSD Service Program for 13-Inch Non-Touch Bar MacBook Pro Sold Between June 2017 and June 2018
- Thread starter MacRumors
- Start date
- Sort by reaction score
Its just a matter of time before a CLEVER person posts the firmware update tool..
[doublepost=1541861475][/doublepost]
I am also eligible, I need to call the AASP in Jamaica to see if they can do the patch.. otherwise its a trip to the Good Ole USA!
[doublepost=1541861475][/doublepost]
I am also eligible, I need to call the AASP in Jamaica to see if they can do the patch.. otherwise its a trip to the Good Ole USA!
No, it's not paired, looks like Apple Geniuses doesn't have a clue,
I had this laptop and I upgraded SSD from 128GB to 256GB without any problems
not a half, SSD is modular and replaceable on this model, you should do research before you will take a part in this discussion
Last edited:
Dear Kiki, my fault, but in other cases (like replacing keyboard in current MBP), they have to replace quite a lot. Is that eco friendy or customer friendly?
the true is the big companies really don't care about environment, it's always about the money and maximising the profit
older cMBP have replaceable keyboard, 2012 Retina and newer have soldered keyboard into palmrest, it's going wrong way
Last edited:
Less money fixing a problem than paying for higher quality products and R&D to begin with.
The one thing Tim Cook did that SJ didn't, he increased Apple's bottom line and shareholder value faster than anyone before him, at the expense of us consumers.
Not to say that products didn't fail under Steve's reign, but some of us remember how products used to come with accessories in the box, like the orig. iPod or the iSight camera. MacBooks used to be quite upgradeable until the Retina era, so was the Mac mini or the Mac Pro. They used to engineer products both for consumers and professionals. Now it's just a fashion company milking the heck out of ever tightly locked eco system.
When Apple releases statements like this it’s incredibly frustrating.
My MPB qualifies but working in Malawi at the moment means that I am rather far from a reliable AASP let alone an Apple Store.
It is the same with the keyboard failure. Apple has a tendency to make these statements assuming that their products are only used by people a stones throw from an Apple Store.
In reality, these “easy-to-fix” mistakes can set people back weeks and cost a lot of money here in Africa to get repaired reliably.
Taking a laptop into remote areas with a difficult keyboard is one thing but working on an admittedly likely to fail SSD is a stress that you don’t pay ‘premium’ prices for.
Anyways, rant over.
My MPB qualifies but working in Malawi at the moment means that I am rather far from a reliable AASP let alone an Apple Store.
It is the same with the keyboard failure. Apple has a tendency to make these statements assuming that their products are only used by people a stones throw from an Apple Store.
In reality, these “easy-to-fix” mistakes can set people back weeks and cost a lot of money here in Africa to get repaired reliably.
Taking a laptop into remote areas with a difficult keyboard is one thing but working on an admittedly likely to fail SSD is a stress that you don’t pay ‘premium’ prices for.
Anyways, rant over.
"In 2007 or so, Steve Jobs walked around talking about wireless service and WiFi access to his products as if everyone of Apple's customers had access to them at the same level as he did." ... and access to hardware service
My post on another thread is in block letters above.
Looks like they still have that "chip" a' hoity!
One more reason to offer computers with replaceable SSD.
It is just another Apple way to scam more money out of its users.
It is just another Apple way to scam more money out of its users.
There are no "cheap" Apple products. They make 30% profit on a $350 iPad and a $6000 iMac Pro. Knowing this you should expect the same level of reliability from any Apple product, don't blame the consumer for not ponying up enough money to poor cash-strapped Apple.
While I absolutely agree with your point in general, as another poster pointed out, the ssd's on these particular models are in fact technically 'replaceable' since they're not soldered in. However, in my searches I have seen no one that sells an SSD upgrade for these. Unlike the 2015 and earlier models, where there's a few companies that sell SSD upgrades for those models, no one sells one for the nTB MBP. I guess the nTB 2016+ MacBook Pro is too small a market for anyone to bother selling SSD's for.
Someone who is due to get his SDD serviced, please note thr model number before and after servicing. I have the feeling they have to quietly swap the drive because of the 128 and 256 GB versions being the only ones Sandisk provide. 512 GB and above are known to be Samsung-only.
And applying a firmware update even to hard disks never before affected the data, mever required erasing data. It stinks.
And applying a firmware update even to hard disks never before affected the data, mever required erasing data. It stinks.
Last edited:
Hi John. Could you please describe how the process was and how much time did they take? Thanks in advance.
He’ll give you the ‘specifics’ but heres a guess: He comes to the store, they check him in, they take his laptop to the back and say they’ll buzz his phone when they’re done, he walks around the mall for a while and then his phone buzzes, and them he goes back into the Apple store and gets his laptop back.
I meant: was there a physical SSD replacement? Do I have to leave my MacBook there and come back another day?
I'm not sure why so many are using this recall as a backdrop to criticise Apple - this is a good move by Apple in all regards.
SSD controllers have a difficult task with the smaller flash lithography but Apple targeted the better OEM controllers available on the commercial market. This forum is not full of SSD failure cases but either Apple or the OEM has noted an increased failure rate that is not attributed to the Apple design or the SSD design but just to an identifiable serial number range. The first thing we know about it is a recall programme - this is a good thing.
As for Apple's view on the reliability of OEM SSD controllers especially with NAND die-shrink - well, they didn't like what they saw. So much so that they spent an eye-watering sum purchasing and developing the technology to overcome the inherent weakness. With major flash-only products such as the iPhone and iPads and an all-flash future for the Mac range Apple did not stick their heads in the sand and continue to buy OEM SSDs favoured by the wider PC market and hope for the best.
So this limited recall is with the last generation of Apple products to use OEM flash controllers and the last to depend on firmware provided by an external company. The iOS family made the switch to an Apple controller a while back and the same is now happening with the Mac. This started with the iMac Pro last year and has expanded to include the 2018 MBPs, MacBook Air and now the Mac mini. All current Apple designs only make use of raw NAND packages rather than a traditional SSD design.
Apple has invested serious money in an attempt to keep ahead of these issues and have achieved the fastest, most reliable and hard-wearing SSDs on the market. Perhaps we should limit our criticisms to the areas where they have genuinely made poor design decisions (Mac Pro, keyboard issues et al).
SSD controllers have a difficult task with the smaller flash lithography but Apple targeted the better OEM controllers available on the commercial market. This forum is not full of SSD failure cases but either Apple or the OEM has noted an increased failure rate that is not attributed to the Apple design or the SSD design but just to an identifiable serial number range. The first thing we know about it is a recall programme - this is a good thing.
As for Apple's view on the reliability of OEM SSD controllers especially with NAND die-shrink - well, they didn't like what they saw. So much so that they spent an eye-watering sum purchasing and developing the technology to overcome the inherent weakness. With major flash-only products such as the iPhone and iPads and an all-flash future for the Mac range Apple did not stick their heads in the sand and continue to buy OEM SSDs favoured by the wider PC market and hope for the best.
So this limited recall is with the last generation of Apple products to use OEM flash controllers and the last to depend on firmware provided by an external company. The iOS family made the switch to an Apple controller a while back and the same is now happening with the Mac. This started with the iMac Pro last year and has expanded to include the 2018 MBPs, MacBook Air and now the Mac mini. All current Apple designs only make use of raw NAND packages rather than a traditional SSD design.
Apple has invested serious money in an attempt to keep ahead of these issues and have achieved the fastest, most reliable and hard-wearing SSDs on the market. Perhaps we should limit our criticisms to the areas where they have genuinely made poor design decisions (Mac Pro, keyboard issues et al).
You would have to bring up those ***** keyboards again wouldmt you? I am waiting (probably in vain) to buy an Apple laptop that doesnt have a keyboard that sucks. The last apple laptops I bought were 2015 models.
What I dont get is that last year when responding to the keyboard complaints Jony Ive said he ‘heard us loud and clear’ (link below). Yet here were are and they’re still selling the same basic keyboard that iFixit showed still has dust ingress problems that incapcitates keys.
https://www.google.com/amp/s/amp.businessinsider.com/apple-jony-ive-macbook-criticism-2017-12
What I dont get is that last year when responding to the keyboard complaints Jony Ive said he ‘heard us loud and clear’ (link below). Yet here were are and they’re still selling the same basic keyboard that iFixit showed still has dust ingress problems that incapcitates keys.
https://www.google.com/amp/s/amp.businessinsider.com/apple-jony-ive-macbook-criticism-2017-12