Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Dec 30, 2017.

  1. MacRumors macrumors bot

    MacRumors

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    Apple today announced it is making its reduced $29 battery replacements available immediately for iPhone 6 and all newer models.

    [​IMG]

    Apple previously said it would offer the cheaper battery replacements in late January, but it has removed that timeframe from its letter to customers, and has confirmed immediate availability in a statement to TechCrunch.
    Apple normally charges $79 for out-of-warranty iPhone battery replacements, but it reduced the price by $50 following a wave of controversy over its process of dynamically managing the peak performance of some older iPhone models with degraded batteries to prevent unexpected shutdowns.

    Given a lack of nuance in some mainstream coverage, many headlines have fueled speculation that Apple artificially slows down older iPhones to drive customers to upgrade to newer models, but the actual issue was Apple's lack of transparency about the power management changes it made starting in iOS 10.2.1.

    When it released iOS 10.2.1 in February, Apple only vaguely said it made "improvements" to reduce occurrences of unexpected shutdowns. It only chose to explain that the changes it made may result in temporary slowdowns on some older iPhone models with degraded batteries after controversy recently reignited.

    The issue came into the spotlight in early December after a Reddit user claimed that his iPhone's performance significantly increased after replacing the device's battery. Soon after, analysis of iPhone 6s benchmarks visualized an apparent link between lower performance and degraded battery health.

    Apple responded by noting the power management process is a "feature" rolled out to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, and iPhone SE, but since it didn't fully communicate this change, some iPhone users may not have realized all they needed was a new battery.

    Apple said it will release an iOS update in early 2018 with new features that give users more visibility into the health of their iPhone's battery, so they can see for themselves if its condition is affecting performance. It's unclear if Apple will ever let customers opt out of the power management process.

    Apple said the cheaper iPhone battery replacements will be available worldwide through December 2018. The $29 fee applies to the United States, with prices varying in other countries based on exchange rates.

    To initiate the battery replacement process, we recommend contacting Apple Support by phone, online chat, email, or Twitter, or scheduling a Genius Bar appointment at an Apple Store with the Apple Support app. You can also inquire about a battery replacement with select Apple Authorized Service Providers.

    Article Link: Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer
     
  2. iEvangelos macrumors newbie

    iEvangelos

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    #2
    Does anybody know what the price will be in the UK?
     
  3. Boatboy24 macrumors 6502a

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    #3
    "iPhone 6 or later". Does "Later" = "Older", or does that mean 6 series through X? Originally read that it was 6 and 'older', but the language here isn't as clear. Battery life on my 7 was worse than my 2 year old 6, even on day 1. For $29, I'll replace it without thinking twice.
     
  4. Andres Cantu macrumors 68030

    Andres Cantu

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    #4
    Should have been like that from the start, so that’s good.
     
  5. itsmilo, Dec 30, 2017
    Last edited: Dec 30, 2017

    itsmilo macrumors 68000

    itsmilo

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    #5
    What about the rest of the world???

    Edit: 29 Euro. Nice!
     
  6. Rogifan macrumors P6

    Rogifan

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    #6
    As they should have. They should also make the price permanent.
     
  7. fyun89 macrumors 6502

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    Oct 3, 2014
    #7
    The thing is that I replaced my battery for my iPhone 6 plus and it was still slow...

    Does it have to be Apple brand battery or something? Something smells fishy..
     
  8. Nor10, Dec 30, 2017
    Last edited: Dec 30, 2017

    Nor10 macrumors member

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    Sep 7, 2016
    #8
    The real questions still needs to be investigated; what other devices has Apple purposely throttled and not disclosed? MacBooks, Airbooks, iPad, etc. This needs to be investigated by the Apple Consumer Community!

    Also how are iPhone users going to be compensated for the resell value lost because of this? Resell of iPhones has been a good market for users to sell their phones. This will certainly impact resell value...
     
  9. NinjaHERO macrumors 6502a

    NinjaHERO

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    #9
    I still don't think Apple did anything nefarious here with the IOS. But I think it's good they are offering reasonably priced battery replacements. Congrats to everyone who needed a new battery. :)
     
  10. SgtPepper23 macrumors regular

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    Los Angeles, California
    #10
    i think i saw that it was devices from iPhone 6 onward. i still got my 6s running as a secondary/in-office iPod, so i might take advantage of this.
     
  11. itsmilo macrumors 68000

    itsmilo

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    #11
    6 Plus is like the iPad 3, excuse me „the new iPad“. It was underpowered for the screen size from the beginning. #needsmoreram
     
  12. larry00 macrumors newbie

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    #12
    You may not be able to unless Apple determines that your battery “needs” to be replaced.
     
  13. hetrigger macrumors regular

    hetrigger

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    Texas
    #13
    We all knew they were doing this with past phones...just glad they are at least admitting they were and doing something about it. Now my kids get my 6+. now becomes the question: who do we take it to?
     
  14. grjj macrumors member

    Joined:
    Apr 5, 2014
    #14
    Either:
    backup, erase, restore backup
    or
    restore iOS and set up as new

    will resolve almost all "slowness" issues other than the particular one Apple is talking about in the statement.
     
  15. Mad Mac Maniac macrumors 601

    Mad Mac Maniac

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    #15
    Anyone know if apple will replace your battery if you’ve already had it replaced by a 3rd party?
     
  16. dampfnudel macrumors 68030

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    Brooklyn, NY
    #16
    I’m getting close to buying an X and I plan to keep my 6s as a backup device. I may replace the battery in a few months to extend the life of it.
     
  17. newyorksole macrumors 68030

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    New York.
    #17
    Transparency is key. Don’t know why it’s hard for people or companies to be transparent and up front.
     
  18. vegetassj4 macrumors regular

    vegetassj4

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    #18
    “Given a lack of nuance in some mainstream coverage, some headlines have fueled speculation that Apple artificially slows down older iPhones to drive customers to upgrade to newer models, but the actual issue was Apple's lack of transparency about the power management changes it made starting in iOS 10.2.1.”

    So either they were using shady business practices or inept about the fallout that would result from intentionally and surreptitiously slowing performance (even if it did save battery life/prevent shutdowns)..
     
  19. BanterClaus macrumors regular

    BanterClaus

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  20. danskin macrumors member

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    #20
    I got my replaced two weeks ago upon hearing the battery issue. Full price :(
     
  21. djeeyore25 macrumors 6502

    djeeyore25

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    #21
    How I wish the 5s was included in this pricing.
     
  22. fyun89 macrumors 6502

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    Oct 3, 2014
    #22
    I know that it was underpowered. But it wasnt so slow that it would crash during loading certain websites.

    This started happen and got worse as I upgraded iOS more
     
  23. DotCom2 macrumors 68040

    Joined:
    Feb 22, 2009
    #23
    Is there a list somewhere that states which iPhones are eligible for the discount battery replacement program?
    I have a slow 6 Plus. Is that on the list?
     
  24. Chones cajones macrumors newbie

    Joined:
    Oct 14, 2015
    #24
    No, no, no, Apple. You profited massively from the sales of new phones by conveniently failing to tell your customers that you were slowing their current phones, thereby making them falsely believe they needed to upgrade. Yet you think we should go out of our way and take time from our day to travel to your stores, and *still* pay you more money to fix it? Had you been upfront and given customers the option to decide how their phones perform from within the OS, a replacement battery fee would be perfectly acceptable. I got a kit from Amazon that included tools and replaced my own for $24.95.
     
  25. Kevlar macrumors 6502

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    Great White North
    #25
    Just contact them. They are very good at making things right when they change policies.
     

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