Correct, they got that one right from YOUR perspective. They failed terribly from MY perspective.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer
- Thread starter MacRumors
- Start date
- Sort by reaction score
Correct, they got that one right from YOUR perspective. They failed terribly from MY perspective.
Alternatively, the team that designed the power and CPU management in iOS wasn’t communicating with the team that designs the in-store battery test. It is clear that the in-store test just looks at capacity whereas the power and CPU management in iOS looks at voltage (and maybe other things).
maybe they weren't communicating with anyone, hoping to keep things secret on how they put a band-aid on a poor design or faulty batteries
Today I took my iPhones 6 and 6s to Apple store in Sydney. They ran the diagnostics and 6 returned 92% and 6s 85% battery status.
They agreed to replace the battery for 6s bot not for 6.
They agreed to replace the battery for 6s bot not for 6.
The thing is, can you really actually notice this slowdown? I haven’t! I don’t play games on my phone I use it as a tool for communication and important things that give me more productivity and your at the speed of a network so the speed of the iPhone is actually faster than any network at this time so how could one actually gauge a speed difference?
Last edited:
Small battery, very high processing CPU, low RAM, throttling software, genuis service, gullible users - Great (Software - Hardware - Service) Integration!!
Clearly some people can, and Apple has admitted as much:
"Over the course of this fall, we began to receive feedback from some users who were seeing slower performance in certain situations. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.
We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries."
https://www.apple.com/iphone-battery-and-performance/ December 28, 2017
Correct. What is my other option? I own the car and BMW takes 3 years to get replacement parts. The second recall literally has no fix at the moment despite being able to start a fire.
What's BMW doing about it? Nothing.
Point is, Apple is doing everyone a pretty nice solid for a $29 battery repair that will make your phone like new, even if it's over 3 years old. My BMW cost $60,000 and they literally tell me there is no fix and no timetable on a fix for a FIRE. 3 years to fix the airbag.
Undisclosed factors for a person to buy a new phone after 11 months. If I don't speculate and take it for what she said, it's an idiotic solution to her problem.
Apple itself conducts the "cheap" solution, so it wasn't available at the time. Perhaps, like BMW, they needed more time to research. The BMW example was to show you that way more serious matters take time, engineering, and money to execute. Perhaps Apple DID try to do the right thing with power management and miscalculated its effects. Apple themselves said they made a mistake. Maybe they really did and it wasn't all an evil plan?
Meanwhile, I drive a $60,000 firestarter that blows lethal shrapnel from the airbag.
Last edited by a moderator:
Did they replace it on the spot? If so, how long did it take to complete the repair?
The fact that you are doing that says something about your judgment...
[doublepost=1514790464][/doublepost]
Her phone slowed down, she perhaps thought the hardware was too old to run the latest OS, and therefore she upgraded to the newest phone. That sounds like a solution many reasonable people might and have made. Throttling iPhones is the cheapest solution apple could have done and not telling consumers that a new battery would restore performance is negligent at best and willful and malicious at worst.
I hope that after this apple will at least stop being self righteous asshol$% I don't think they would have any problem at all causing people to have to upgrade all of their apple devices once a year and and dumping last years models in landfills. Apple is no different than Wal Mart or Exon Mobil, so they should stop pretending they are.
Last edited:
"but since it didn't fully communicate this change, some iPhone users may not have realized all they needed was a new battery."
Didn't "FULLY" communicate? "Some" iPhone users? God, that reads like Apple wrote it for you. How deep into the backside of Apple must one be to write stuff like that?
Didn't "FULLY" communicate? "Some" iPhone users? God, that reads like Apple wrote it for you. How deep into the backside of Apple must one be to write stuff like that?
It's the *only* reason my wife and I have ever bought new smartphones.
Absolutely. Perhaps you've never kept a phone long enough to notice. But when opening apps, then waiting for something to happen, takes considerably longer than it did just before a software update, it's easily noticeable. You certainly don't need a benchmarking app to measure it. When you find yourself exclaiming, "For God's sake... frickin' phone, would you DO something?!", on a regular basis, it's pretty obvious.
So, Apple, you frack up my phone and I'm suppose to smile and say "Thank you" for charging me "just" 29 bucks to fix that you broke?
Last edited:
they'll run their battery diagnostic, and will replace then/there if it fails with <80% capacity, and they have your particular battery in stock, takes ~1 hr -- at least, this was my experience in June 2017
[doublepost=1514798230][/doublepost]
that's prob correct -- if you meant they're "loosening" it from our wallets
They are making a profit and a nice one too. Apple does very little to NOTHING for the "Loyal" customer (Black Friday limited discounts included) so let's not be fooled by the so called nice gesture especially after they openly admitted that they were playing games w consumers. Any clear thinking person would agree and you can bet that its not the last that we will be hearing about their unsavory tactics especially if and when the case goes to depositions. This laughable act of kindness Battery Replacement program and the coming Class Action lawsuit isn't the end of this PR disaster for Apple. It's just the beginning. As I mentioned in an earlier post: If Steve was still w us this would NOT be happening. The Executive staff in place IMHO lacks what made Apple the great company that it was and thats - "Integrity".
Last edited by a moderator:
It's really good that they replaced the 6S , before it would have shown green in the tests and not been replaced
[doublepost=1514800473][/doublepost]
That is the offer on the table at the moment.
[doublepost=1514800573][/doublepost]
This thread and others on the subject are filled with people sharing their experience.
[doublepost=1514800848][/doublepost]
They did get bonuses for hitting record profits. Thier problem now is that if a repair program goes out, it will be the biggest loss in history.... remember the scapegoats at VW who got fired ? I'm sure they got a bonus at first
Actually in the US anyway, they jailed two executives from VW for the diesel gate scandle, one for a few years I believe. So their is some justice.
Unfortunately these were American people based in American offices, as far as I can tell across Europe they have done nothing at all to them really, Bar make them fix the issue and here in the U.K. the government has gone to war with diesel cars increasing taxes on them. I’m not even sure if the companies involved have been fined even?
The EU / Germany, has protected its own here in my opinion. I think a huge investigation should be held and every single person involved across all the car makers be heavily fined personally and charged, and if necessary jailed. It is the only way to stop people doing these things, although a lot highly suspect the German government knew all about it? But that could be conspiracy theories.
Perhaps if theirs anyone living in Germany on here they could clarify what has happened to the boards over this? I think so far 7 manufactures have been caught cheating? More then the entire VW group.
I'm not debating Apple's power management / solution here, but it's not clear the parallel with VW and I keep seeing it referenced throughout these threads. To me, a parallel with VW would be a software solution such that if I were running something like geekbench on my phone (i.e. the emissions test), the CPU would not show throttling.
Additionally, Apple publicly stated a year ago via their various proxies that they were tweaking how power is managed so that they could reduce shutdowns. That doesn't happen by magic. Power is managed on mobile devices in a lot of ways, but reducing spikes on batteries means that something somewhere has to suffer, at least temporarily. Again, the solution they chose was rather brute force and on the surface, seemingly amateurish, but nothing in these threads or in other reports indicates Tim Cook or other executives are sitting in a room with an evil glint and stroking their respective white Persian cats as someone eloquently put it in the other massive Mac Rumors thread on this topic.
My 6S Plus is definitely getting throttled at certain battery charge levels while running geekbench and presumably other more usual tasks. That said, I haven't noticed a change in my user experience for how I use my phone, which is what matters to me. But then, that's what we'd expect a paid Apple shill/fanboi sheep to say.
<Strokes persian cat, counts his obscene amount of shill money, cackles>
Yes, because people having opinions contrary to yours means they must have been paid by some evil corporation. Egocentric and simplistic much?
So having read a fair chunk of the 800+ posts now I have come to a conclusion, since I am shopping for a new phone right now. Right on cue my android phone, 23 months old - lease plan about to expire, when upgraded to 7.1 Oreo suddenly lost half its battery endurance, from about 24-30h to 12-18h and charges at half the usual speed - nothing else changed except the OS. This is materially no different to the Apple story. I could revert to the older OS with a factory reset etc, and replace the battery, and thus temporarily overcome the planned obsolescence, but it will only buy me a year or so until a "critical vulnerability" that requires an OS upgrade will make me chicken out and upgrade the phone. This happened last time. The opposition are no better, if not worse, than Apple, but I unfortunately do not believe that Apple is about to come good on all this.
I am sick of giving them so much money for such short lived devices. So my plan is buy a mid-range android phone and treat it like a proper computer that it is: root it, remove the bloatware, install a firewall, etc, and replace the battery every two years. If the OS is properly locked down then nearly all the exploits don't apply, I guess.
I am sick of giving them so much money for such short lived devices. So my plan is buy a mid-range android phone and treat it like a proper computer that it is: root it, remove the bloatware, install a firewall, etc, and replace the battery every two years. If the OS is properly locked down then nearly all the exploits don't apply, I guess.
Okay, I contacted Apple Support through Chat. I asked them to run their diagnostic the person told me it has around 90% if it’s original charge. When I check it with Coconut Battery I get 81% original charge, same with a generic battery test app on my iPhone.
That is absolutely ridiculous
[doublepost=1514810040][/doublepost]
Yup, I agree 100% . Every year or so I consider switching from an iPhone but then I come to my senses, this whole debacle is really making me think long and hard about changing, especially since I recently bought a new iPhone7+
[doublepost=1514810089][/doublepost]
I got a new battery in October, yeah I will contact them and ask...