Apple Messed Up ON My Order????

Discussion in 'MacBook Pro' started by WickedPuddin, Jul 6, 2011.

  1. WickedPuddin macrumors member

    Joined:
    Jun 15, 2011
    #1
    Hi, i just received my MBP 13' which i ordered with a dvi mini display adapter but i cant find it in the box!!! Any ideas????
     
  2. WillEH macrumors 6502a

    WillEH

    Joined:
    Feb 8, 2011
    Location:
    United Kingdom
  3. jesterscourt macrumors regular

    Joined:
    Mar 4, 2009
    #3
    Contact :apple: They will do the right thing. They sent the wrong 3G device to my parents, and then sent them a free bluetooth keyboard and offered to exchange it for the correct iPad as well.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    It's also possible that it shipped separately. Don't panic. Just call them.
     
  5. cmaier macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #5
    I'd hate to see how the OP reacts to a real problem.
     
  6. appleguy123 macrumors 603

    appleguy123

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    Location:
    15 minutes in the future
  7. gorskiegangsta macrumors 65816

    gorskiegangsta

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    Mar 13, 2011
    Location:
    Brooklyn, NY
    #7
    Holy Crap! From the thread title, I thought they sent you a DELL instead :p

    As others have pointed out, it is possible that the adapter shipped separately. It'd be a good idea to call them to make sure though.
     
  8. WickedPuddin thread starter macrumors member

    Joined:
    Jun 15, 2011
    #8
    when i track the orders, there is no additional order saying my adapter is coming. Tried to call them but it says they are close, maybe ill try later.
     
  9. kappaknight macrumors 68000

    kappaknight

    Joined:
    Mar 5, 2009
    #9
    ROFL.

    Add that to the list below:

    [​IMG]
     
  10. cinek macrumors 6502

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    Mar 12, 2011
  11. cmaier macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #11
    Thanks for the update.
     
  12. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
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    Location:
    The Far Horizon
    #12
    Brilliant. That is a terrific list, very funny, and oh, far too true.
     
  13. tcphoto macrumors 6502a

    tcphoto

    Joined:
    Feb 23, 2005
    Location:
    Madison, GA
    #13
    Wait, everyone go outside and scream at the UPS, FedEx, DHL and any other delivery trucks. The newbies can simply whine like little babies. Oh, that's right he already has.
     
  14. WickedPuddin thread starter macrumors member

    Joined:
    Jun 15, 2011
    #14
    I dont understand why this is funny to you... Why wouldnt you worry if something you ordered as a custom order WITH your laptop didnt come with it. And when you check the order status, only the laptop and the case I order show up...
     
  15. bozz2006 macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #15
    You ordered a case too? Has it arrived yet? The adaptor is with the case. So relax. The computers come from China and accessories always ship separate to the computer.
     
  16. cmaier macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #16
    It's a minor inconvenience, probably it will arrive separately, and, in any case, the thing to do is to contact Apple and not to post about it on a forum.

    I ordered Chinese food takeout yesterday, and when I got it home there was no white rice!!! I must immediately post about it on the world wide web!
     
  17. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #17
    What's to worry about? Do you feel that someone committed fraud against you? Ordering and shipping mistakes happen. It's part of life. Why worry?

    Does it show where you were charged for the adapter? On the confirmation email of your order, does it show the adapter listed there?
     
  18. tcphoto macrumors 6502a

    tcphoto

    Joined:
    Feb 23, 2005
    Location:
    Madison, GA
    #18
    Most people would simply pick up the phone or use the live chat on apple.com to inquire about their order. Was the other item supposed to be in the same box? Would it be shipped separately or is it on back order? These are details that should be asked of Apple. As someone new to this forum, I would first use the search option if I hadn't already called Apple. Odds are it's already been asked before. Or are you special and you needed to create a new thread?
     
  19. islanders macrumors 6502

    Joined:
    Jul 21, 2006
    Location:
    Charleston, SC
    #19
    Did you read the shipping notification? This is what mine read.

    "We are pleased to inform you that one or more of your items has shipped. Please see the details of the shipment below. If you ordered more than one item, they may ship separately."

    - The Apple Store


    Makes sense they would put an adapter in it's own envelope instead of putting the computer box and adapter in bigger box.

    The nice thing about Apple is you can get customer service on the line in no time flat. If they did make a mistake with your adapter they will get it to you pretty quick.
     
  20. neondrgns macrumors regular

    neondrgns

    Joined:
    Jan 28, 2010
    #20
    look harder that 13' laptop box must be gigantic
     
  21. getz76 macrumors 6502a

    getz76

    Joined:
    Jun 15, 2009
    Location:
    Hell, AL
    #21
    I guess you are asking for an explanation.

    Basically, we are all laughing at you because you came to the internet like a potential shipping mistake is the end of the world, asking for "ideas" on how to rectify the issue. Generally, the "idea" would be to call the seller. It is more likely you did not read your invoice and the item will ship separately and Apple did not make a mistake.

    Either way, the solution to your potential problem is self-evident; pick up the phone or send an email.

    Mistakes happen all the time. As long as they are not endemic in the performance of a company, how these mistakes are rectified is the way to judge a company.
     
  22. wordoflife macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #22
    I don't understand why everyone is being an ass to the OP. If you don't like the thread or find it stupid, just go somewhere else instead of insulting someone who has a question.
     
  23. awer25 macrumors 65816

    awer25

    Joined:
    Apr 30, 2011
    #23
    That's not how the internets work ;)
     
  24. WickedPuddin thread starter macrumors member

    Joined:
    Jun 15, 2011
    #24
    Ok, I got home from school today and managed to call apple in time. They said that they must have made a mistake so they are sending me another adapter. :D

    Also, I dont understand why everyone is laughing still... -.- I was just aw bit worried that I didnt get my adapter with my computer and I didnt realize that I made it sound like the end of the world. I never knew this place had such a hostile environment. The only reason why I posted on here was because the apple online support had already closed when I called them and I wanted to see what the community thought and if they had the same problem before. Therefore I wouldnt need to go through any unnecessary steps.

    I am sorry if there were any misassumptions but I am getting my adapter soon and that is what I wanted so I am happy.

    Have a nice day :)
     

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