They can be smart about it. Places like Amazon will take down a few, select servers every now and then for maintenance so "they don't lose the whole farm"lol people complaining. do you expect that everything always has. to run 100% 365days a year? servers need to be maintained there its excpected that like maybe once or twice in a year and issue occoures. People thing like they know everything in thair life
Have you read the ToC? It seems the onus would be on you to point us out where it says that.yes but maybe u should read Terms of Conditions. there its written that 100% uptime is not quaranteed more like 99%