Apple Music Error 12894 when trying to play certain tracks...

Discussion in 'iOS 10' started by alldat, Feb 28, 2017.

  1. alldat macrumors regular

    Joined:
    Aug 10, 2008
    #1
    "The operation could not be completed / an unknown error occurred"

    When I try to play certain songs (that I added myself, not downloaded from Apple Music) I get this error. Then it just skips to the next song. I have tried hard pressing on the problem song, removing the download, and then re-downloading it, and this doesn't seem to fix the issue.

    I tried google and all I found was old topics that don't seem to cover this issue so maybe the error code changed at some time?

    Any help would be appreciated since this is driving me insane!
     
  2. Shirasaki macrumors 604

    Shirasaki

    Joined:
    May 16, 2015
    #2
    You say you try to "re-download" it. Is that song from iTunes Match?
     
  3. alldat thread starter macrumors regular

    Joined:
    Aug 10, 2008
    #3
    I believe its from my "iCloud Music Library" ? I'm still somewhat new to apple music/icloud music library but everything has been good for a few months. This happened today out of nowhere & apple's support is totally useless.
     
  4. cswifx Suspended

    cswifx

    Joined:
    Dec 15, 2016
    #4
    You may need to upload again. The iCloud Music Library is quite unreliable for some reason.
     
  5. Shirasaki macrumors 604

    Shirasaki

    Joined:
    May 16, 2015
    #5
    Uh....
    "iCloud music library" was and still is a mess. Great for some, problematic for others.

    You could try multiple times of cloud syncing to see if there is a chance this error going away itself.
     
  6. matrix07 macrumors 601

    matrix07

    Joined:
    Jun 24, 2010
    #6
    I just have this exact problem with Lorde's Green Light (Apple Music song, not my upload) on my iPhone but can play it fine on my iPad. :confused:
     

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