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Original poster
Apr 12, 2001
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The Apple Music service is malfunctioning for some users at the current time due to an ongoing outage that started at 1:20 p.m. Eastern Time. The "Home" or "Listen Now" tab is not loading in Apple Music, and songs will not play.

apple-music.jpg

On Mac, some tracks are providing an error message about the song being unavailable, and the Apple Music app is continually skipping through playlists trying to find a functional song. On iPhone, tapping play or selecting a song simply does not work.

According to Apple's system status page, Apple Music and the iTunes Store are both down. Apple says that users may be experiencing "intermittent issues" with the services.

Update: Apple says that the issue has been fixed as of 1:47 p.m. Eastern Time.

Article Link: Apple Music Not Working For Some Users [Update: Fixed]
 
Last edited:

FK9896

macrumors newbie
Feb 18, 2023
18
7
I cannot play any music on Apple Music through my Mac in the U.S.

EDIT: it works again now.
 

hooptyuber

macrumors regular
Jan 21, 2017
228
308
The Classical app has been playing individual movements for only about 20 seconds before skipping to the next one. Before seeing this article, I restarted my iPad and that seemed to fix the issue but it was probably addressed on Apple's end of things.
 

FK9896

macrumors newbie
Feb 18, 2023
18
7
The Classical app has been playing individual movements for only about 20 seconds before skipping to the next one. Before seeing this article, I restarted my iPad and that seemed to fix the issue but it was probably addressed on Apple's end of things.
My case: AM works on my iPad, but it does not work on my Mac. Very weird.

Edit: Both work now.
 

mrfunnypenguin

macrumors regular
Sep 28, 2022
181
652
Working for me (in SF Bay Area). Apple's system status page says completed maintenance for Apple Cash, maybe this is related to it?
 

t0rqx

macrumors 68000
Nov 27, 2021
1,673
4,014
They absolutely do anything to win that penny. Do we get some refund due to outage? Exactly.
 
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jwoodfin2012

macrumors member
Jul 30, 2012
31
9
Working for me (in SF Bay Area). Apple's system status page says completed maintenance for Apple Cash, maybe this is related to it?
That was work completed yesterday. The page also shows Apple Pay and Wallet as being fixed (apparently from 6:30 AM to 2 PM yesterday they had issues)
 

BeladoneNoirsong

macrumors newbie
Jan 29, 2024
2
0
So I'm going to be a diva here and claim the outage today and Friday as my doing. Well okay there's an enormous chance that's not the case, but here's what happened with me. On Friday this is the problem I was having as I typed it into Apple Support Chat:

"For about the past five days, songs ripped from CDs in my iTunes library uploaded to Apple Music's cloud that aren't otherwise available on Apple Music won't play half the time on PlayStation 5's Apple Music app and will just get skipped past. Weirdly though whenever I try playing the same songs on the Apple Music app on my Android phone they play fine. I've had no issue with playback for songs that are directly on Apple Music not uploaded to the cloud via my own library."

This led to a phone call with Apple Support, where they had me take a video of the problem and send it to them, and then told me it was something on Sony's end and to contact them. Well, I thought I would test that by installing Apple Music on an LG TV I have and check if the problem would happen on it too, and sure enough it did. So I called them back, gave them my case number from the previous call, and told them that the problem was actually happening on the app on an LG TV too. They had me take a video of that as well, and then somewhat incoherently told me they'd look into the problem, scheduled a call back with me for Thursday, and, well, sounded something like bothered or irritated as they ended the call. It was about forty-five minutes later that the outage towards the end of the work-day on Friday happened, and now there was this one towards the beginning of the workday on Monday. So, just thought I'd share that for what it's worth.
 

coffeemilktea

macrumors 65816
Nov 25, 2022
1,201
5,344
Streaming is down? I've never been so glad to have bought Rick Astley songs on iTunes and kept them in my phone storage.

That's something that's never gonna let me down, indeed. :cool:
 
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