Apple Music Apple Music's Backend is a disaster

[JippaLippa]

Hello.

I have been using iTunes since forever, and I graduated to Apple Music in 2020.
I love the service, interface, catalogue, artists being paid a little more, lossless music, the iCloud library (which for me is must have), the interviews and whatever else.

I'm just saying that I love the idea behind apple music.

That said, after 5 years of constant use, I can say the backend of the app (both on macOS and iPhone) is a true disaster.
I'm a very patient person, therefore I waited years to hopefully see improvements in the app, but I only noticed new features being added with nothing being done on the infrastructure itself.

I'm posting this just to know if it's a problem with my devices (I hardly believe this, since the issues happen on all my apple devices, which were sold in different years and have different hardware).

I will be detailing the issues I have been experiencing, please note that these happen on both platforms (iOS and macOS), but I'd like to say that the macOS app is considerably more stable than the iPhone app.
All these issues happen both on mobile data and wifi (or ethernet, in the case of the mac studio)

Issues:

1. The app is generally slow, mostly after the first boot (especially on iPhone). In most cases there's quite a long delay when I play the first track of a listening session; other times the album art doesn't display for the tracks. Basically the app is very unresponsive on iPhone. Some other times when I add a track to a playlist, it is very slow to do so, or it does it with an extreme delay (10+ seconds).
2. The syncronization between devices is far from being perfect (especially when initiated from an iPhone); Sometimes I add some music to a playlist on iPhone and it's missing on the mac. When I perform such operations on the mac side, the syncronization mostly works.
3. Favourites disappearing (happens on both versions of the app). This is especially infuriating, since the system simply is broken. Lots of times I favourite a song when the screen is locked (with the star icon), yet it doesn't show up when I come back to the album/playlist).
   Sometimes the favourite disappears immediately after I have clicked the red star, which leads to missing some tracks, as the favourite action wasn't registered by the app.
4. Glitches all around. This might be the worst of all; in general the interface is glitchy.
   Sometimes songs added to playlists disappear, sometimes icons have glitched graphics (like the dot indicating the most played track and the favourite icons overlapping). I won't detail them all, but there are lots of glitches with the interface.

I would hope to see improvements in Tahoe, but I do that each time a new OS is released, and I always end up disappointed.
I will keep using apple music, but have you too experienced what I described or am I going insane?

I have experienced this with every release of mac or iOS since 2020.
You can see my devices in my signature; they're all always kept updated.

Thank you so much.
Cheers

 

[Bigwaff]

Might be helpful to post your iPhone model and version of iOS installed.

 

[JippaLippa]

Might be helpful to post your iPhone model and version of iOS installed.

Great suggestion, you're right.