Apple Notifying Customers Using Older Pro Apps About Incompatibilities With macOS High Sierra

Discussion in 'Mac Blog Discussion' started by MacRumors, Aug 23, 2017.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Apple today started sending out emails to customers who are using older versions of its pro apps to inform them about impending incompatibilities with macOS High Sierra.

    MacRumors readers Lee and Dane both received emails letting them know that macOS High Sierra will not work with Final Cut Studio and Logic Studio, both of which are 32-bit apps that last saw updates in 2010.
    A support document linked in the email directs users to an article that further outlines which versions of Final Cut Pro X, Logic Pro X, and other software will work with macOS High Sierra.

    According to the document, the following versions of pro apps are compatible with the macOS High Sierra update:

    [*]Final Cut Pro X 10.3.4 or later
    [*]Motion 5.3.2 or later
    [*]Compressor 4.3.2 or later
    [*]Logic Pro X 10.3.1 or later
    [*]MainStage 3.3 or later

    Customers running earlier versions of these apps will need to update them to ensure compatibility with macOS High Sierra.

    macOS High Sierra is in the final stages of testing and will see a public release this fall. The update brings many under-the-hood improvements, including a new file system, new high efficiency video encoding, a Metal 2 graphics API, support for eGPUs and VR content, and more.

    Article Link: Apple Notifying Customers Using Older Pro Apps About Incompatibilities With macOS High Sierra
  2. Quu macrumors 68030


    Apr 2, 2007
    As much as this is annoying I commend Apple for emailing customers before the release so no one is caught out unawares.

    Most companies wouldn't bother.
  3. AlexH macrumors 68020


    Mar 7, 2006
    I appreciate the email from Apple. I'd hate to install High Sierra, fire up one of my Pro apps, and fail.

    Also, can I take a moment and mourn the loss of Aperture?
  4. nutmac macrumors 68040

    Mar 30, 2004
    As a former Aperture user, I am mostly fine with Photos app's photo editing capabilities, especially now that High Sierra allows third party integration (at least with Pixelmator and Photoshop).

    But I really miss Aperture's much more powerful organization tools that can filter, sort, and search by just about any meta data.
  5. Populus macrumors 6502a


    Aug 24, 2012
    Valencia, Spain.
    Wait! What happens to Apperture? Is losing support?
  6. Dilster3k macrumors 6502a


    Jul 20, 2014
    Frankfurt, Germany
    I really hope they don't completely pull the plug on Aperture. It's been definitely acting up on these High Sierra betas. But Photos alone just doesn't cut it, no matter what they say. And Lightroom is just another bag of troubles, and apparently Adobe agrees since they're developing Project Nimbus.

    Aperture with updated UI, like Final Cut X, would be like a step into heaven.
  7. ussct2014 macrumors newbie

    Aug 9, 2010
    This is funny... based on the low-quality Apple icon in the email and lack of formatting (aka: spelling my name wrong), I marked this email as spam.

    Well done Phil, marketing genius!
  8. btrach144 macrumors 65816


    Aug 28, 2015
    We should always mourn the loss of Aperture.
  9. gcbarre macrumors newbie


    Jan 15, 2014
    I still use Aperture, I have not found a better Photo Organizer with more than a basic photo editing capabilities.
  10. BaltimoreMediaBlog macrumors 6502a


    Jul 30, 2015
    DC / Baltimore / Northeast
    Apple treats its Pro customers like DIRT and that's why many have already switched to Winblows out of disgust.

    When I bought my 1st Mac Pro, I had Final Cut Pro, Compression, Motion, and Logic Pro installed with Mavericks.

    All incompatible with Yosemite update. They all still work if I boot Mavericks. But Apple forced Pro customers to pay a "Yosemite price" and re-pay for all the apps. This kind of stuff leads to people leaving the platform. :(
  11. Chupa Chupa macrumors G5

    Chupa Chupa

    Jul 16, 2002
    I switched to LR for my RAW photos but still miss Aperture. I can understand if Apple didn't want to sink $ into keeping it current but I don't know why they didn't spin it off like FileMaker or just sell it to an entrepreneurial developer.
    --- Post Merged, Aug 23, 2017 ---
    If Apple treated pro customers like dirt it would have to at least acknowledge their existence. Apple pretends pro and hobbyist users do not exist - esp. hardware and some "features" in OS X and iOS. But while I take this treatment sittingdown, I'm not so much of a masochist that I'd go Windows.

    As for buying re-buying apps that was a long time ago. I bought one copy of FCPX and haven't had to pay for an update since even though many features have been added since then. (I owned FCP 1.0 and paid for updates until Studio 2.0). Compare that to, say, Adobe, where you have to pay every month to be just to be eligible for feature updates. I also own CS6 Suite, which was not cheap. No improvements coming my way there ever. Eventually it might break with a future version of OS X and zero upgrade path other than to subscribe. So I can't be harsh on Apple regarding their upgrades.
  12. Black Tiger macrumors 6502

    Jul 2, 2007
    Logic Pro X is infinitely better anyway. And dirt cheap for what you get. I love it.
  13. kanselmo macrumors member

    Jul 21, 2010
    This exactly. Sorry to you photo and video guys, but for audio this is by far the best it has ever been. Logic Pro X is unbelievable.
  14. macTW Suspended

    Oct 17, 2016
    Some may say disgraceful and greedy.

    They have legitimate reasons. Don't update if you don't want to lose use.
    --- Post Merged, Aug 23, 2017 ---
  15. weup togo macrumors 6502

    May 6, 2016
    How exactly does Apple know who is using those apps? It gathers what is supposed to be completely anonymized usage data, which would tell them how many people are using these apps, but not who.

    If they used any user-submitted analytics data, they're in clear violation of their own privacy policy.
  16. arkmannj macrumors 65832


    Oct 1, 2003
    For me, I registered my final cut studio products and i’m guessing apps purchased through the app store they can look at your apple account and purchase history, regardless of usage data sent to them, they have your info as a product customer.
  17. jonnysods macrumors 603


    Sep 20, 2006
    There & Back Again
    It's a pity. This really is a changing of the guard for pro users. A lot of adjustments and purchases to be made!
  18. jasonkratz macrumors member

    Sep 30, 2015
    A bunch of nonsense about Lightroom. Why do people say stuff like this with absolutely nothing to back up their statement? Lightroom is solid and has been for years. Project Nimbus is not a replacement for Lightroom and they've said as much. More like Lightroom for iOS.
  19. JosephAW macrumors 68000


    May 14, 2012
    I'm still using iDVD in Sierra, didn't receive any notification but it was registered way back.
    The last Final Cut I purchased was for my G5. Never received a notice about that.
  20. nutmac macrumors 68040

    Mar 30, 2004
    While I love LR, my entire photos and video library is on iCloud Photo Library. I wish Apple would open it up to third party apps.
  21. Mattg1027 macrumors newbie

    Jun 8, 2017
    On a somewhat related note: I have a question about the Pro App Bundle for Education, which I believe includes the latest versions of all of these for $199, which seems like an incredible deal. I work at a university, so I'm eligible for Educational pricing. Looking at the license agreements on that page, it seems like it's allowed to be installed on multiple computers "that you own or control" for personal use. Does that mean within a "household"? I've never ordered software from the Mac App Store - is it tied to an Apple ID? Example: I'm planning to buy an iMac and was considering getting this bundle to learn Final Cut. Could I also install it on my wife's MBP for working on projects remotely? Would I just have to "log in" to the App Store on her machine to download/install? How does this work? Thanks for your help!
  22. pat500000 macrumors G3


    Jun 3, 2015
    My logic pro 9......sigh...why not support 32?
  23. mikeandbecka macrumors newbie


    Nov 25, 2005
    Southern CA
    I have no issue with Audio pro apps or Video.. since I love the newer incarnations. As for Photos.. if Aperture stopped working, I stop upgrading. Nuff Said. Can we all agree to Tweet @tim_cook about #Aperture?
  24. DonutHands macrumors regular


    Dec 20, 2011
    Los Angeles
    Why are we talking about Aperture? Am I missing something here? Is Aperture not going to work in 10.13?

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