Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Generally accessories are covered under the master umbrella - if you buy AppleCare on an iMac and the mouse dies, that will be covered. Same with power adapters on the laptops.
Only if bought at same time.
 
Can someone here explain to me what happens when you get your battery replaced. I was told by an Apple employee that they don’t actually replace the battery, that they actually replace the device. That sounds weird to me but I’ve also seen it mentioned elsewhere. Does anyone know if that is true?
For reference, I have a 10.5 inch iPad Pro.
Where I live in California, the repair personal will usually offered to just replace the whole phone, because it’s faster. If you insist they will replace the battery in your phone and give it back to you.
Replacement is nice obviously because it gets rid of the scratches and whatever you had on your old screen, dents etc.
Depends on their supply of replacements I think.
 
It's amazing that we are not using fuel cells by now. The technology was ready for some time. Apple needs to take the lead. :rolleyes:
 
I went in last Friday to have the one in my 12 PM replaced. The Genius said battery health was at 83% and at peak performance. Yep, and it’s been sitting at 83% for over a year. $73 (including tax) and 2 1/2 hours later, I walked out with a new 12 PM. Serial # check says it was manufactured in January 2023. No complaints I guess!
 
Apples business practices annoy me as much as the next person, but it’s kinda silly when people throw the term “greed” around.



This is Apple pricing to the market rate. If people are willing to pay this price (and or it encourages people to upgrade) then that’s what they are going to do.

If anything blame the consumers that keep paying these prices.
Yeah stop giving the only shop in town your money! It’s not like Apple has prevented others from repairing their devices. 😏
 
I was quoted $700 at the Apple Store to replace my MacBook Pro 15" 2018 battery. The online estimate was $250. I asked the associate why the online estimator would be so wildly off, and the associate just kept repeating because it was "so old", and "I didn't have Apple Care" and that they would have to mail it away. There is nothing else wrong with the computer than that the battery is in "Service Recommended" mode. I asked for a call back in my customer review, and the manager offered no further detail on why the actual price was so significantly higher than the online quote for the same model, just restated that it would have to be mailed away.

It is important to keep in mind that future proofing your devices by buying the best model will easily backfire a few years down the line.

I've been having issues with my MBP 2016 keyboard. A lot of the times the keys just won't press, and when they do they can double or triple press. "I wsss gttingg snttencees ikke thiisss". I saw that they had a free replacement program, but that it was only valid for four years since the date of purchase. Being a 2016 purchase, I was out of the window.

I have a small, local company that are authorised Apple repairers or whatever so I went to them last week (great timing, apparently). They basically asked if they could do a diagnostic, because if they found issues with the battery they could authorise a cheaper replacement, even when it was out of warranty (which would solve my keyboard issue because it would require an entire top replacement). I knew the battery was having problems, so they did the diagnostics and found errors. Ended up getting the whole top replaced for around $300, including the full clean (which I hadn't done since purchase, so there was quite a build up lol), labour, and the "$120 diagnostic", which is ridiculous and they waived because I basically walked out of the store when they told me that lol.

I say all this to say two things - I think it depends on the model and how much of the model they need to 'replace' to repair something, and also to check authorised resellers. They often try and find ways to cheapen Apple's process. Apple don't care about fixing your product, but local places want your business.
 
  • Like
Reactions: jebjeb2000
Call me the odd one out, but I’ve used devices on the earliest possible iOS versions for years (some original, some not because Apple forced me out), and I’ve never had any serious battery life issues with any iOS device, ever, barring iOS updates’ degradation on my 9.7-inch iPad Pro (which runs iOS 12 and gets me about 10-11 hours, down from 14 on iOS 9. I would not call that a serious issue, it’s completely usable).

I understand replacements help with severely degraded batteries coupled with updated iOS versions, but luckily I haven’t used that combo yet (and I hope I never do).
 
I've replaced several iPhone batteries myself with batteries from Amazon, and every one has bulged within 12 months. MacBook Pro batteries as well.

When I'm in the USA, I have my batteries replaced at an Apple Store. Never had bulging issues with an OEM battery. And as other posters have mentioned, when Apple was unable to unstick a battery, I was given a refurbished device on the spot.

My 2¢ -- you get what you pay for.
They all bulge sooner or later, even the original ones installed from the factory. The cheaper ones may be worse, but I think the manufacture date most determines how long a battery is going to last. If you happen to get a relatively fresh battery, then it will last longer.
 
Apples business practices annoy me as much as the next person, but it’s kinda silly when people throw the term “greed” around.



This is Apple pricing to the market rate. If people are willing to pay this price (and or it encourages people to upgrade) then that’s what they are going to do.

If anything blame the consumers that keep paying these prices.
Spoken as if this isn’t inevitable. Batteries do degrade, they’ll need to be replaced, so there’s no choice on the part of the consumer - especially not, when Apple is shouting environment environment environment.
 
"If you have AppleCare+, battery replacements are free if your battery has degraded below a certain level."

This is a lie.

My iPhone 12 Pro that I got at launch went to 85% health VERY quickly and has never budged. Apple says my battery is "fine". It is not. I'm charging 3x a day now. Apple will never give me the battery replacement that Apple Care says I should get, because they fake the metric.
 
Realistically, you were always better off buying from ifixit, if cost was the only factor.

But more importantly: I'm pretty sure that this price increase is a return to the previous status quo. Apple reduced the prices on their battery replacement service directly in response to batterygate, and I believe there was a judicial requirement that they keep those lowered prices in place for a period of time. I am pretty sure that time period has now elapsed -- and while I haven't looked closely at all of the historical price changes, I likewise suspect that prices prior to batterygate were very similar to what we're seeing now.

I believe this is correct, it's hardly dented their profits though and it.. still with remembering this when Apple goes on it's utterly hypocritical speech of how 'Green' they are, they'd rather you binned that phone or computer in a landfill and buy a new one form them.
 
So either forcing people to pay extra to get a new battery replacement or purchasing an AppleCare+. Those are your two options. Most consumers don't care about the battery degrading.
Given how much better Android integration has become both within its own eco system and with Windows computers as well, plus how some of the Android phones are as good and even better than iPhones(subjective, of course, to each their own), I feel quite confident to say theres another path - migrating to Android phones.
I mean, I personally bought iPhone because of Mini 12 size, everything else was just a bonus.
Now that I'm using iPhone 11(my gf's work phone swapped with my Mini 12 since 11 was too big for her) and Mini series discontinued AND Apple prices shooting through the roof in EU, I'm quite certain that Pixel or Galaxy phone will be the right one for me, much, much better bang for the buck.
I'll mitigate the size issue with folding phone, which, I'm quite sure won't cost as much as 14" MacBook Pro.
 
Can someone here explain to me what happens when you get your battery replaced. I was told by an Apple employee that they don’t actually replace the battery, that they actually replace the device. That sounds weird to me but I’ve also seen it mentioned elsewhere. Does anyone know if that is true?
For reference, I have a 10.5 inch iPad Pro.
I had a 10.5 inch iPad Pro a while back. Repairs were always just a device replacement. They send the original device back to repair centers to replace the battery to probably sell it as a refurb later. It was nice to get everything in new condition just for the cost of a battery replacement, but probably a bit wasteful on Apple’s part.
 
They all bulge sooner or later, even the original ones installed from the factory. The cheaper ones may be worse, but I think the manufacture date most determines how long a battery is going to last. If you happen to get a relatively fresh battery, then it will last longer.
Back when I bought my 6S, an Apple Store employee quietly told me that they all bulge but that OEMs do it less and after a longer period of time. Nonetheless, out of the 10 iPhones I've owned, only my 5C had its original or Apple replacement expand. YMMV
 
There are independent repair shops, but I would not trust them within 10 feet of my iPhone. The battery would probably explode, Samsung-style.

No, I have replaced batteries and waterproofing seal before by myself. I ordered a kit from China. The replacement battery was even better and has higher capacity than the original in iPhone 8.
 
  • Like
Reactions: Aston441
And at the same time their damn algorithm seems to keep the device always above 80% how convenient!!!! I have AppleCare+ on my AppleWatch and iPad Air and conveniently both have been sitting at 82% for MONTHS!

Same happened on my iPhone before. I was fet up eventually and just paid for the battery replacement out of my own pocket even though I had AppleCare+. Cancelled it afterwards out of spite. What is the point, if you never get to take advantage of it when it simply refuses to hit 80%
My iphone 8 its stick at 82% from maybe 3 years...
 
I went in last Friday to have the one in my 12 PM replaced. The Genius said battery health was at 83% and at peak performance. Yep, and it’s been sitting at 83% for over a year. $73 (including tax) and 2 1/2 hours later, I walked out with a new 12 PM. Serial # check says it was manufactured in January 2023. No complaints I guess!

A bargain!

Sadly. people will still whine on and on about "greedy Apple."
 
  • Like
Reactions: BigMcGuire
I went in last Friday to have the one in my 12 PM replaced. The Genius said battery health was at 83% and at peak performance. Yep, and it’s been sitting at 83% for over a year. $73 (including tax) and 2 1/2 hours later, I walked out with a new 12 PM. Serial # check says it was manufactured in January 2023. No complaints I guess!
And at the same time their damn algorithm seems to keep the device always above 80% how convenient!!!! I have AppleCare+ on my AppleWatch and iPad Air and conveniently both have been sitting at 82% for MONTHS!

Same happened on my iPhone before. I was fet up eventually and just paid for the battery replacement out of my own pocket even though I had AppleCare+. Cancelled it afterwards out of spite. What is the point, if you never get to take advantage of it when it simply refuses to hit 80%
Just curious - do 3rd party battery apps show contrary data, or is it pulling details from the same place?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.