Apple Now Faces 26+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jan 5, 2018.

  1. MacRumors macrumors bot

    MacRumors

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    Apple now faces over two dozen lawsuits around the world that either accuse the company of intentionally slowing down older iPhones, or at least of failing to disclose power management changes it made starting in iOS 10.2.1.

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    The lawsuits include 24 class action complaints in the United States, with the latest two filed on Thursday by Marc Honigman and Lauri Sullivan-Stefanou in New York and Ohio respectively, according to electronic court records reviewed by MacRumors. Apple is also being sued in Israel and France.

    An excerpt from Sullivan-Stefanou's complaint:
    Many of the lawsuits demand Apple compensate all iPhone users who have experienced slowdowns, offer free battery replacements, refund customers who purchased brand new iPhones to regain maximum performance, and add info to iOS explaining how replacing an iPhone's battery can prevent slowdowns.

    The legal action comes after Apple's revelation it may at times dynamically manage the maximum performance of some older iPhone models with chemically aged batteries in order to prevent the devices from unexpectedly shutting down, an issue that can be made worse by cold temperatures or a low charge.

    Apple never mentioned the power management changes, which it calls a feature, when it released iOS 10.2.1 nearly a year ago. A month after the software update became available, Apple still only vaguely mentioned that it made "improvements" that resulted in a significant reduction in unexpected shutdowns.

    Apple only revealed exactly what the so-called "improvements" were after Primate Labs founder John Poole visualized that some iPhone 6s and iPhone 7 devices suddenly had lower benchmark scores starting with iOS 10.2.1 and iOS 11.2 respectively despite operating at maximum performance on previous versions.

    Poole's analysis was in response to a Reddit user who claimed his iPhone 6s was significantly faster after replacing the device's battery. The discussion generated over 1,000 comments, and reinforced an opinion held by some that Apple purposefully slows down older iPhones so customers buy newer ones.

    Honigman's complaint, edited very slightly for clarity, echoes this opinion:
    Apple has since issued an apology for its lack of communication, and it has reduced the price of battery replacements to $29 for iPhone 6 and newer through the end of 2018. Apple has also promised to release an iOS update early this year that will give users more visibility into the health of their iPhone's battery.

    Keep in mind that Apple is not permanently or persistently slowing down older iPhones. Even if your iPhone is affected, the performance limitations only happen intermittently, and only when the device is completing demanding tasks.

    We recently answered many frequently asked questions about Apple's power management process, which can't be disabled, but can be avoided by replacing your iPhone's battery if necessary. Read our guide on how to get an iPhone's battery replaced at an Apple Store or Apple Authorized Service Provider.

    Update: Yisroel Brody on Friday filed at least the 24th class action complaint against Apple in a New York district court.

    Article Link: Apple Now Faces 26+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones
     
  2. theheadguy macrumors 65816

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    #2
    It's nauseating to realize how many people here said it DIDN'T HAPPEN! Countless people and posts screaming that Apple was being needlessly burned at the stake for something that literally WAS NOT HAPPENING... Yet, surprise, surprise, it was!! I think Apple even denied it at one point - surprise, surprise, they lied! Now, watch the magic of the chorus turning from it never happened to, it did happen and thank god it did! All hail TC!
     
  3. krause734 macrumors 6502

    krause734

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    #3
    You can pry my iPhone 4 from my cold dead hands!
     
  4. Supermacguy macrumors 6502

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    #4
    So those folks are all OK with their phones instantly shutting off when they open Facebook?
     
  5. Jsameds macrumors 68040

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    #5
    As long as it results in better iPhones, sue away
     
  6. nojkepop macrumors newbie

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    #6
    I get it Apple could have been more clear about the changes they made to power management but that doesn't mean they were slowing peoples phones down get them to buy new ones.
     
  7. Jsameds macrumors 68040

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    #7
    Didn’t used to happen. They skimped on battery quality from iPhone 6 up.
     
  8. TMRJIJ macrumors 68030

    TMRJIJ

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    #8
    They probably would’ve filed lawsuits for that instead. Money is money.
     
  9. justperry macrumors G3

    justperry

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    Here we go again, 1000's of posts before we know it.:rolleyes:
     
  10. ArneK macrumors regular

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    #10
    Is there a list of all the cases world wide? Is there one in Germany?
     
  11. jav6454 macrumors P6

    jav6454

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  12. TMRJIJ macrumors 68030

    TMRJIJ

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    #12
    There is literally nothing they can do about these batteries degrading over time.
     
  13. BruiserBear macrumors 6502a

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    #13
    You say this as if it's always been a reality of iPhone ownership. It hasn't been. For some reason around the time the iPhone 6 arrived Apple suddenly seemed to have issues and concerns about battery degradation. What exactly caused this is unclear, but I'd love to get the answers one day.

    Did they start using cheaper batteries? Did they realize they shipped a lot of faulty batteries, and instead of owning up to it they tried to fix it via software?
     
  14. JM macrumors 6502a

    JM

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    #14
    Like opening Maps and Messages? :rolleyes:

    *and Settings.
     
  15. keysofanxiety macrumors 604

    keysofanxiety

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    Source?
     
  16. Agneev macrumors newbie

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    1 Infinite ∞
  17. fendersrule macrumors 6502

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    #17
    This is not the point about why people are upset. The vast majority of people agree that this feature is necessary. What people are upset about is the lack of transparency of when this feature exists, and is enabled. Because then, they can simply be notified that they should go replace the battery, as opposed to assuming that their phone is old and needs a $800 replacement.

    My experience in this? It happened to me and I replaced my battery 2 weeks ago on my iPhone 6. My performance more than doubled.
     
  18. deferredAnon, Jan 5, 2018
    Last edited: Jan 5, 2018

    deferredAnon macrumors 6502

    deferredAnon

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    #18
    If you notice, most of the iDefense comes from iPhone X users.

    Come on macrumors, please only post positive Apple stories, or these guys will have a heart attack.
     
  19. JM macrumors 6502a

    JM

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    #18
    hopefully not on ios 7 ;)
     
  20. leman macrumors G3

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    #20
    Why are no such lawsuits being filed against Microsoft, Dell and other companies who have been implementing same feature to prevent unexpected laptop shutdowns?
     
  21. Jsameds macrumors 68040

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  22. keysofanxiety macrumors 604

    keysofanxiety

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    #22
    Or iOS 6.

    Heck, even iOS 5 for that matter... Boy did performance take a hit on the IP4 after iOS 4.
     
  23. JM macrumors 6502a

    JM

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    #23
    :eek: Steve Jobs was in on this!
     
  24. Naraxus macrumors 6502a

    Naraxus

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    #24
    And they deserve to lose every single one of them
     
  25. Narcaz macrumors 6502

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    #25
    Sadly Apple deserved this. They should have used higher quality parts to ensure that the device works at least two years in a sufficient way.
     

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